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Facebook Groups: How to be Successful

Manoj Jasra - Tuesday, September 04, 2007 200 Comments



Facebook is one of the most powerful social networking services currently available. Its interface and framework allow a person to spread news virally as quick as any social bookmarking service. Facebook Groups, communities of friends with similar interests, are also becoming extremely popular. But, why create a Facebook Group??? Well, Organizations and bloggers should create Facebook Groups to further promote brand presence, share news/events with their community and stimulate relevant discussion all in one spot. A prime example of an organization leveraging Facebook Groups is Contiki - through their group they share brochures, the trip/video of the week, contests, and polls to their 37,000+ members.

Tips to Grow a Successful Facebook Group:
  • The Right Configuration: Make sure you select a title, category and description that is relevant to your brand because this will entice people to join your group. I also suggest that you be as transparent as possible and offer information such as contact information, website, phone number and location. This allows group members to associate the group to an actual person rather than any old computer generated content.

    To offer a real community appeal, enable the ability for anyone to post discussions, wall posts, pictures and videos. Initially you should make the group public which allows anyone to join and invite people to the group; remember you do have the ability to remove members if needed.
  • Leverage existing Facebook Friends: It's important to attract a strong base of members to your Facebook group, so invite existing friends that may find your group valuable and who could become evangelists for your group. This is where the viral part comes into play: your friends' friends will notice that they joined a new group which will spark interest from them to check it out as well.
  • Use your email contacts: Don't forget about your friends outside of Facebook because Facebook Groups provides the ability to import and send group invitations to your contacts from Outlook, Yahoo, Gmail and Hotmail.
  • Press Releases/Blog Posts are other methods which you can use to invite new members to your Facebook Group. Personally, I created a call to action and placed it above the fold which reminds my readers to join my group.
  • Keep the Content Fresh: Update your group's Recent News, photos, videos, events and links regularly so that members have a reason to return. Another simple tactic is deploying a welcome message which greets new members and enforces the 'human factor' of the group.
  • Create relationships with new members: If you have a group which is open to the general public then you will notice people who are not your 'friends' join your group. These are the types of people are there to get a feel for the quality of the group therefore make it a habit to personally address them.

Tracking Your Group's Success

Here are some metrics and tactics you can use to measure the success of your Facebook Group:

  • The number of members you have in your group.
  • New members who join per day/week/month.
  • Ratio of new members to people who left the group.
  • Ratio of members who are your Facebook friends vs. not.
  • Engagement: Activity on Wall Posts and Discussion Boards.
  • Members who also accepted invitations to join your events.
  • Links posted in your group back to your blog/website should have parameters appended to them so that they can be segmented in your analytics separately.

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200 Responses to “Facebook Groups: How to be Successful”

  1. # Blogger Daniel

    Anyone know how to add my blog to my facebook group?  

  2. # Blogger Manoj Jasra

    Hi Daniel,

    You can't really add your Blog to your Facebook group, but you can post a link to it on your wall, in the "posts" section or in the description of your group.  

  3. # Anonymous Anonymous

    HI IS THERE A WAY I CAN ADD A WHOLE GROUP TO MY GROUP ?  

  4. # Blogger Manoj Jasra

    The only way you can kind of do it is to send a mass email to all the members in the first group telling them about the new group.  

  5. # Blogger Inki

    Hi!

    Thanks for the post.
    I started a group for people from my hometown and got 170 members right away. Now I am unsure how to continue, I do not live in that town anymore so I cannot publish small videotrails och pictures from there.
    What I would like to do is to create a welcome message that every new member gets. is that possible ?

    regards, Ingemar  

  6. # Anonymous Anonymous

    Hi
    I created a Facebook group. It is Global and open to anyone to join, but when searching on the exact name of it, it does not come back in the search results.
    How do I make my group searchable?
    thanks
    Rita  

  7. # Blogger Manoj Jasra

    Rita,

    Have you looked in the "customize" section and checked the box which reads:

    Show this group on the Networks page and in search results.  

  8. # Blogger Manoj Jasra

    Ingemar,

    What you could do is post something on the wall or in your description. Additionally you could email a message to every member in your group.  

  9. # Anonymous Anonymous

    Hi, I have the same problem as Rita: I created a group on facebook and it does not show up in the search result for groups no matter if you search for only words in the title or the entire title. I HAVE as you suggest to Rita, enabled the "show this group on the networks pages and in search results", but it does not help. Any ideas?
    Thanks!  

  10. # Blogger Manoj Jasra

    Can you guys post the name of your group so I can look into it. Thanks.  

  11. # Anonymous Anonymous

    Can you invite your facebook group to your event or post an event on the group page?  

  12. # Anonymous Anonymous

    Hi, the name of my group is (in Danish): BALLROOM TILBAGE PÅ ROSKILDE!!!
    Thanks again! :)  

  13. # Blogger Manoj Jasra

    I sent a message to Facebook support:

    "A colleague of mine can't find their group in the search results (in Facebook), the group is:

    BALLROOM TILBAGE PÅ ROSKILDE"

    they replied with:

    Hi Manoj,

    We are aware of the problem that you described and hope to resolve it as soon as possible. In the meantime, please note that your group should show up in searches shortly. Sorry for any inconvenience. Let me know if you
    have any further questions.


    Thanks for contacting Facebook,

    Cassidy
    User Operations
    Facebook  

  14. # Blogger imtboo

    Is there a way to specifically look at what new members just joined my group ?
    It tells me how many but I can't figure out to look up who are the new members.
    I am the admin for the group.
    Thanks !  

  15. # Blogger Manoj Jasra

    The best way is to go into your Facebook Group and then click "Edit Members" on the right. This will show you a list of your members in descending order of date joined (so newest members first)  

  16. # Blogger kate

    my group isn't coming up in search results either, only i don't have the option in customize for 'show this page on the networks page and in search results' as you suggested to rita. my group is called "Ronconi-how many of us are there?"
    help!  

  17. # Blogger Manoj Jasra

    Hi Kate,

    I submitted a support request on your behalf. Similar to Rita's Group, I submitted her issue to Facebook Support and now her Group can be found in the search results (I believe it took a couple of weeks).  

  18. # Anonymous Donal

    Help

    How do I make a group public - so that you don't have to be logged in to see the group - like this one for example: http://www.facebook.com/hillaryclinton  

  19. # Blogger Manoj Jasra

    I believe what you're looking for is a sponsored Facebook group:

    These groups are paid promotions by outside companies. The sponsor controls the look and feel of the group, but does not have access to personal information or profiles. The money from these promotions, like the money from all our ads, goes towards the Facebook's server and operational costs. Sponsored groups help us keep the service free and fast.

    You might want to contact support to see what the cost is: http://www.facebook.com/help/contact_generic.php  

  20. # Blogger DARREN

    hi, I have made a group, but would like to know if I can change the name. I click on edit and I can edit stuff like description and so on, but no the name. Is it even possible to change the name?  

  21. # Blogger Manoj Jasra

    Hi Darren,

    I don't think it's possible.  

  22. # Anonymous Anonymous

    Hi, I have a group. Had it for a few days now, but doesn;t come up in the search results. Any reason for this. Is it because it;s my group and that Im logging in.. or something else? I first thought that it needed a few days to show up but guess not. Any ideas?

    Name of group - Lets get the party started - Music Appreciation Group

    Link - http://www.facebook.com/group.php?gid=14293579034  

  23. # Blogger Manoj Jasra

    I sent the following request to Facebook on your behalf:

    A colleague of mine can't find their group in the search results (in Facebook), the group is:

    Lets get the party started - Music Appreciation Group

    http://www.facebook.com/group.php?gid=14293579034

    ==============================

    It should take a week before your group is in the search results  

  24. # Anonymous Anonymous

    I was just wondering if it was possible to make the members of a group invisible? So that no one can see who is in the group and that the names are hidden.  

  25. # Blogger JC

    Hi there, I have a group in FB and I am trying to create an event to invite the members of muy group to but since the members arent my friends it seems i cant invite them. Any suggestions? Thanks, great post! ~JC  

  26. # Anonymous Anonymous

    how do i make my groups event (that i created) appear in the events column of the group's page?  

  27. # Blogger Manoj Jasra

    JC, your best bet is to send a message to the entire group and to paste the link of the event in your message.  

  28. # Blogger Manoj Jasra

    To make a group event look in the top right section of your group's homepage for the link "Create Related Event"  

  29. # Blogger Manoj Jasra

    I don't think it's possible to make the members invisible  

  30. # Anonymous Anonymous

    Hi i have created an event using that button as well as create a related event, neither event appear on my groups page? any ideas how to make it appear on that application,  

  31. # Anonymous Anonymous

    Hi Manoj,

    Can you tell me how I can create a link to my facebook group... similar to what you have done with your facebook icon above. when i click on in and login to facebook i go directly to your group page not my profile.

    Thanks,
    Cherry  

  32. # Blogger Manoj Jasra

    Hi Cherry,

    The key to doing this is to use the URL to YOUR group. Login to Facebook, then go to your group and then copy the URL of the page you're on and link using that.

    - Manoj  

  33. # Anonymous Anonymous

    I have just joined an IT startup, and wish to start a group related to it.
    I also want to promote it through this group.
    Could you provide me with a few tips to make it a success.
    Thank you.  

  34. # Anonymous mischa

    Hey

    I have a group with more than 10,000 memebers and I can no longer invite them to my event etc. Is there anything I can do?

    Mischa  

  35. # Blogger Gary's Pictures

    I have one group that I started that is doing well. I was able to invite people to join by their e-mail address. I then started a new group but only 5 of my friends come up when I try to add members and I don't have the option to invite people by e-mail like I did with the first group. Needless to say my new group has only me the admin. :-( What did I do wrong with this second group?
    GOM  

  36. # Blogger Manoj Jasra

    Mischa and GOM, can you please specify your group names so I can look into your issues a little better.  

  37. # Anonymous Anonymous

    I have a facebook group as well, but it's not easy to get members to join. I have tried all your methods. Would you like to check out my group. Thanks!

    http://www.facebook.com/group.php?gid=18901177694  

  38. # Blogger CROWN

    When I search groups they seem to be ordered by the date that they were created. Is this correct. So if I start a group with a similar name to many others, even if my group has more members, my group will not be displayed until many pages down the search.  

  39. # Anonymous Anonymous

    I created a group in facebook but for some strange reason, I can't edit the group information. I keep getting an error message that says some of the information you entered is not allowed on facebook, please try again but when i'm keep trying it's not working and I had contacted the customer service department and got no response yet.

    For those of you who had trouble searching for your group, you can go to edit group and then customize than make sure your group is enabled to be in the search box or something like that.

    My group is in the search box but I can't edit the group information and open anymore groups.  

  40. # Blogger Manoj Jasra

    For the person who left the comment about: "OurWorldTalks." After looking at your Facebook Group I think it's quite generic and therefore people have a hard time understanding its purpose and the benefits of joining.

    The greatest thing about a Facebook group is the ability to create a very UNIQUE experience. Something Generic (unless you're a big brand name) isn't going to work.  

  41. # Blogger Manoj Jasra

    Crown, I don't believe it's alphabetical. I did a quick Facebook Group search on "SEO" and there seems to be some type of relevancy algorithm applied.  

  42. # Blogger Sara

    hey, i have a group that has been up for about a week, but i can't get it to come up in the search results even when i type in the exact name of it. any ideas on that?

    group name: World Team
    Organizations - Religious Organizations

    thanks for any help!  

  43. # Anonymous Anonymous

    Is there any way to post documents to a group, as opposed to just posting a link to a document on my own server space somewhere?  

  44. # Anonymous Anonymous

    How does one go about creating a customised look for a Facebook group. I saw a link on the web to a Jeep sponsored facebook group, http://www.readwriteweb.com/images/graphingsocial/JeepGroup.jpg

    HOW DO YOU DO THIS???  

  45. # Blogger Manoj Jasra

    You need to create a Sponsored Facebook Group. Your best bet is go to the help section >> Groups >> Select My question is not listed above >> submit a request to Facebook  

  46. # Blogger Manoj Jasra

    Regarding Posting Documents:

    I believe linking and posting items is the only way.  

  47. # Blogger eldoret

    i have created a group but i cant edit it again. how can i do it??? like upload photos, add more officers and stuff  

  48. # Anonymous Anastasia

    I am trying to invite a wider base of people beyond my friend profile; is it possible to invite people who are not your friends, but to search for a certain criteria? Thanks!  

  49. # Blogger Manoj Jasra

    Anastasia,

    I don't think that is possible. Your best bet is to promote your group on your blog/website, forums or on other groups.  

  50. # Blogger Poochey

    I've made a typo in my group name!!!! Does anyone know how to edit it?  

  51. # Blogger Manoj Jasra

    Hi Poochey, I don't think you can edit a group name. You can delete and start again or send a message to Facebook Support.  

  52. # Blogger Poochey

    Thanks for quick response. I've contacted Facebook to see if they'll change it...I don't expect they'll be as quick. :)  

  53. # Blogger Hanoi

    useful post. thanks.
    one question: you said: "Links posted in your group back to your blog/website should have parameters appended to them so that they can be segmented in your analytics separately."
    Can you tell us more about how to do this and what parameters to use?
    thanks!  

  54. # Blogger Manoj Jasra

    Hi Hanoi,

    What I meant was to use query-string parameters, ie:

    http://www.example.com?campaign=facebookgroup&linktype=toptextlink.

    From that referring link you should be able set up your anlaytics to parse the URL and better identify which link within your facebook group visitors clicked.  

  55. # Blogger ken

    Hi Manoj

    I wrote to Facebook a week ago asking them how to add a "Yes" vs "No" voting tool and counter on my group site. This is to allow members to vote once and it will show the number of "yes" vs "no". They sent an acknowledgment email but have not anything else.
    Can you pleas help?

    thanks
    Ken  

  56. # Blogger Manoj Jasra

    Hi Ken,

    I don't believe that is possible unless you have a sponsored Facebook Group.

    It would be very nice to add widgets, etc..

    Another option would be for you to send a message to all your members with a link to your survey.

    - Manoj  

  57. # Anonymous Anonymous

    I'm having probles with my group on facebook... my page and my group aren't showing up in the searches i do. i too have gone to customise and there is no box to tick..... how do i get someone to fix this/?? last week facebook banned me because i posted my group on about 5 other groups sites that i was affiliated with and i had to beg to get back on... i thought it was just me and i was on probation... would love to get my tjanavaras page & group showing on search engines..... please help! zoe  

  58. # Anonymous Anonymous

    I have created a new group few days ago and made it under global network but i doubt that it can reach people around the world outside my country...I want everyone to benefit from the info i posted in it..

    how can I make my group reach all the people around the world, any suggestions?  

  59. # Anonymous Anonymous

    Hi Manoj, I am another one of the many people that have created a group that can not be found be searching. I have emailed both info@facebook.com and developers-help@facebook.com, but haven't heard anything back. Are these the correct emails for this? How long does it take to be fixed? My group name is "The Official Pink Ribbon Breakfast Group". Also how do you delete a facebook group, I can't seem to do this? Thanks Trish.  

  60. # Blogger Manoj Jasra

    Hi Guys,

    Here are some responses to the latest questions:

    *Best way to get in touch with Facebook for help with the indexing of your group in Search Results:

    Go to the generic help form located here: http://www.new.facebook.com/help/contact_generic.php

    *Deleting a Group

    Remove all the members and then remove yourself, Facebook will automatically delete the group.

    *Attracting Members

    - Post your group on related groups (make a relationship with administrators from other Groups)
    - Publish a press release
    - Give something away for free
    - Write a blog post about it  

  61. # Blogger gisho

    we've been reporting this group "Id do Lilian Muli in the middle of Tom Mboya street...Seriously" http://www.new.facebook.com/group.php?gid=5260612662&sid=d675bb73fa2aef1706a14bee07500ab9&refurl=http%3A%2F%2Fwww.new.facebook.com%2Fs.php%3Fq%3Dlilian%26init%3Ds%253Agroup%26k%3D200000010%26n%3D-1%26sid%3Dd675bb73fa2aef1706a14bee07500ab9
    but nothing seems to happen, how many reports does it take for a group to be deleted? or is there any other way to do it.
    gisho  

  62. # Anonymous Anonymous

    Hi, i have a group and i want to change the order. I want the photos be at first and then the members at the end. How i can change it?  

  63. # Anonymous Anonymous

    I just created a facebook group last week... are there any other methods other than inviting my friends to add more people to my group?  

  64. # Anonymous Kartik

    Hi!

    I would like to know about sponsoring a group on Facebook. How do I go about it? Is it really a good tool foro branding and awareness.

    Thanks,
    KK  

  65. # Blogger bluetoy

    Hi guys & gals..I have created a group but I want to change the network option to global...how can I do this???...please help !!  

  66. # Blogger Kevin Keelan

    Please Help!! I have a group Christian Faith Photgraphers on face book. We had about 300 members but today it shows 0 members. what can I do? who do I contact!
    Thanks Kevin  

  67. # Blogger Joey

    I made a group Mary Kay, and cannot find it on search, only when I'm in my own facebook and then when I click on it it goes to my personal facebook. when searching for it from someone's elses facebook, it doesn't come up, I went through all 52 pages of Mary Kay and mine was not there. Also when I get it from my groups it doesn't have JOIN on it so no one can click join to join?? help  

  68. # Anonymous Vishwanath

    Hi,
    Is there any way we can EDIT the related groups section? (Not disable it altogether). I want a couple of groups I want to add there but not all the other groups that I have joined. Thanks,  

  69. # Blogger Manoj Jasra

    Here are some answers to the latest questions:

    Deleting a Facebook Group

    You don't have to report a group to delete it, simply remove all the members.

    Order of Items

    I don't believe this is possible - to change the order of items.

    Sponsored Groups

    Hi Kartik - you'll have to contact Facebook for costs: http://www.facebook.com/help/contact_generic.php

    Public or Global Group

    To make a group global, go to edit group and the customize tab. Select make group public.

    Can't find Group

    Joey is your group public? If not, see the answer above.

    Related Facebook Groups

    Hi Vishwanth, there is actually no way to edit the "related groups"  

  70. # Anonymous Koen

    Hello,

    Help needed with the related events/groups

    1. I added a related event with the button on my group page, but the related event doesn't show up at the group page. (in stead it shows up at my profile)

    2. I have nowhere an option to add related groups.

    Please help...

    Thanks,
    Koen  

  71. # Blogger Drodler

    Hi, I am sorry that I made a mistake when I created my group. Instead of making it a global group, I made it in at sertain network. Then people in other networks have problems to join. How can I change the network into global? If that is not possible, can you then tell me how to delete my group so I can make a new one with the same name in the global network?  

  72. # Anonymous Anonymous

    Hi, is there a way to add more than one admins of the group? I just didn't see how, there is no link or button to do it. I probably missed it?
    And what exactly is the difference between an admin/creator and an officer? I know in some discussion boards or forum an admin has more privileges and authorities than a moderator.  

  73. # Anonymous Anonymous

    Yes, there is a way to add more than one admins. Click the member tab of your group and you will see an option "make admin". That's it.  

  74. # Anonymous Anonymous

    Can you create a Facebook group without having a profile page? For example, skip the profile setup and just make a group page...  

  75. # Anonymous Diógenes

    Hi,

    Thanks so much for such a valuable post!

    I actually landed on your page because I'm trying to find a "Join Facebook Group" link/widget to place on my website, as you have it displayed here. Where can I get one for my group?? I've been searching for a while with no luck.

    Again, Thanks!
    Diógenes  

  76. # Blogger Tommy

    I have a question...when inviting 'friends' to join my face book group, it says "becareful, you are reaching your limit on invites to your group"...a few friends have ignored my invite and are still on the "pending" list. How can I remove them from the Pending list so I can keep inviting other friends that would possibly join..?  

  77. # Blogger Manoj Jasra

    Tommy,

    Simply go to "Invite People to Join" and you will see people that are pending the invites.  

  78. # Blogger AKONI IMAGE

    I know how to see them pending, but some freinds have told me the ingnored the invite....and they are still on the pending list. soon I will be blocked from inviting people because I have reached my limit. So now I wish to 'uninvite' them cause:

    A. they have ignored the invite.
    B. I can't see how to take them off the pending list.
    C. I want to keep inviting people that will possibly join.

    Will they forever be pending, even though they have already ignored the invite and will never join my group?? Hence, I will eventually never be allowed to invite anyone ever again!?!  

  79. # Blogger Jenny

    I am creating a webpage for a class in college, I need to be able to link this website to my facebook group but when i do it goes right to the login page, it there a way to make the link so it goes right to my group. So you dont have to log in and then find the group?? Advice???  

  80. # Blogger Manoj Jasra

    Akoni, when you go to "Invite People to Join" you can delete pending requests.

    Jenny,

    I believe everyone has to login to interact with a Facebook group.  

  81. # Anonymous Anonymous

    Hey Manoj,
    I just made a group and when I go "invite people to join" there is no one in the list and only myself as a member. When I go "add more members" there is still a blank list and a section above it to type the name of a friend. And yes I have friends already but they arent coming up.
    Thanks
    Bec  

  82. # Blogger Manoj Jasra

    Jenny,

    You also might to look at Facebook Fan pages instead of groups.  

  83. # Blogger Manoj Jasra

    Bec,

    Can you pass the URL to your group so I can take a look?  

  84. # Blogger Jimnophobia

    Hi guys,

    Can any1 tell me how I can add related communities to my group...

    Current scenario:
    If I check the box "Show related groups" under "CUSTOMIZE"

    The related communities shown are other communities that I've joined... but have no relation with the group... How can I choose other relevant communities??

    Please help.
    Thanks,
    Jimmy  

  85. # Blogger MJ2

    Hey Jimmy,

    I don't think you have any control over what communities show up, it's based on Facebook's algorithm. So as people join common groups in addition to yours, the related communities update themselves.  

  86. # Anonymous Anonymous

    Hey~

    Is ther any skins or any ways to customize the background of facebook group?
    Mayb like changing background, borders or somtin?  

  87. # Anonymous Anonymous

    Hi, there seems to be no way of viewing an archive of messages made to my group's members. Is there a way?  

  88. # Blogger Manoj Jasra

    1) I don't think there are skins for groups - would be nice though

    2) Yes you can see archived messages, go to your inbox and then to sent messages. Look for messages to your group.  

  89. # Anonymous Ian

    Akoni,

    If you reach your limit of inviting friends to your group, simply send them an email with a link to your group.  

  90. # Anonymous Anonymous

    I started a closed facebook group account for an interest group at my company. Since it is a closed group, I must send them an invite or they must make a request to join. In order to send them an invite I realized that they must be in my friends community. However, when I add them as personal friends, they do not appear when I try to 'invite' them to join the group they are not visible. What am I doing wrong?  

  91. # Blogger Rachael von der

    I am just trying out this whole Facebook stuff. I've created a 'secret' FB group, that I want to use for a certain group of people to stay in contact each other. But I don't want to start inviting them all to be friends on my profile. Can I invite people to join the group, without them being my 'friends'? I've tried the whole email thing, but they are struggling to then find the group on their page. Can anyone help?  

  92. # Anonymous Anonymous

    Hi, I have a group on Facebook and am having trouble with people adding my group that are not in my network but are even friends. I can't seem to find instructions on how to make me group Global so anyone can add it. How do you this?  

  93. # Anonymous Anonymous

    I have just created a new facebook group page, that will be a closed group, and invited the relevant people, but when they respond they are being added to my personal profile not the group page. How do I make sure that they are only added to the group page?

    Lindylou  

  94. # Anonymous Anonymous

    I am trying to figure out how to invite people from my high school graduating year. We started a group. I was able to invite everyone on my contact list. But there are several NOT on my list that I would like to invite. I do not have their email addresses. Is there a list somewhere that I can put checkmarks in to select these people?

    KZ  

  95. # Anonymous Anonymous

    Not true. There is no way to uninvite someone once you've sent the invitation.

    Manoj Jasra: Akoni, when you go to "Invite People to Join" you can delete pending requests."  

  96. # Anonymous MnMMom

    Hi. I am not sure if this has been asked yet but I can't tell as far as I can see so sorry if this is a repeat! I started a "closed" group becaus we don't want it open to the general public to see (it is a localized moms playgroup) And my Q is... do *I* HAVE to be *friends* with anyone who wants to be a member of the GROUP? Thanks in advance!  

  97. # Anonymous Anonymous

    I think I have seen this question 3 times yet, no answer.

    I would like to invite people that are *not friends* to join a group that I created. Is this possible without their email addresses?

    For example, a school alumni group. I know several people who have FB profiles, I was planning on using the group to lead to becoming FB friends.  

  98. # Blogger elizabeth.catherwood

    Hi -- just saw this fantastic article on "How to Create a Successful Facebook Group" -- this has been so helpful as my company is going to set up a Facebook "private" Group to share information.

    Quick question -- is there any "reporting capabilities" once your group is created in order to track usage?  

  99. # Anonymous Anonymous

    I have a question. How do you make administrators for a group? I only see the option to make officers, but i want to give admin.  

  100. # Blogger Manoj Jasra

    Hi All, here are some answers to the latest questions:

    - You can't invite people to your Facebook group (within Facebook) if they are not your friend, but they can certainly join without being your friend. So you'll have to look for ways to attract them to your group. There is also the option of emailing non FB users. Look For: "Invite People who are not on Facebook via Email"

    - A Global Group is simply an open Group and in order to make it open, go to Edit Group >> Customize and select the open group option

    - There are currently no real reporting capabilities for Groups

    - You can make someone an admin by viewing your member and then selecting "Make Admin" by the appropriate person.  

  101. # Anonymous Anonymous

    Hi, basic stuff i know but i actually cant work out how to set a picture as the group's main picture (the one that shows in the top right). Any help would be greatly appreciated. cheers
    GD  

  102. # Anonymous Anonymous

    Hi,

    I'm wondering if it's possible to notify the user automatically that I have an update (e.g. link, discussion) in a group.
    If I post something in my profile, all my friend can see my update in their wall, but not in group. Is is possible to make group updates like profile updates?
    Thanks.  

  103. # Blogger Jen Chiu

    This is helpful, thanks for posting.

    You mentioned making a welcome message to new group members. Is there a way to auto-send a message to new members?

    If not, if there a way to be notified when new members join?

    Thanks!  

  104. # Blogger Ms. Chic

    Hi Manoj,

    How do I create a Facebook Join Group Icon like the one you have to the right of your page?

    I would like to put it on my blog so my blog readers can join my group.  

  105. # Anonymous Anonymous

    I would also like to know how to create a "join our group" icon like the one you have on your site. Thank you!  

  106. # Blogger Manoj Jasra

    Answers to the latest questions:

    - A group's picture can be set by going to Edit Group >> Customize and then upload your image

    - Group updates will not be sent to all members automatically unless you physically email everyone through the "Message All Members" Link

    - Facebook Groups do not allow you to automatically message members nor can they notify you when a new member joins

    - Add a link to a group is easy simply find your unique URL, mine is: http://www.facebook.com/groups/edit.php?customize=&gid=4987100546

    When you are in your group simply copy the URL and link it to the image.  

  107. # Anonymous Anonymous

    How do I get my new group to show up on my profile page without going groups all the time?  

  108. # Anonymous Anonymous

    Can the administrators of a group make changes to the information? If not how can I get updated changes made to a group?  

  109. # Anonymous Anonymous

    Group members do not seem to be getting notified about new posts or content. Is there a way to change this ? Thanks, Randy  

  110. # Anonymous Anonymous

    How do I create a photo album within a Facebook group. Unlike a page, a group does not seem to have this feature.  

  111. # Anonymous jessie

    Hi, I'm having trouble. I want to creat a group for a business that i can have a link to from their website and the public can view without having to sign into facebook, ie not be a member, but can then join the group or just simple view the page. I am completely confused as to whether a group is what I should be creating...
    Jessie  

  112. # Anonymous Anonymous

    I was wondering if anyone knows a way to post articles to groups within Facebook (rather than just my own wall) from primary sources such as bloomberg or reuters as can be done easily in groups within Linked-In. Is this a feature that works better in Linked-In than Facebook or am I just ignorant to a work around? Solution greatly appreciated. Thanks.  

  113. # Anonymous Anonymous

    hello - just created a new group. It comes up when I search for it, but the option 'Join Group' doesn't appear on the right hand side. Ho do I add this? thanx  

  114. # Anonymous Danielos

    Hello.I have 11.000 group members.I know there is a limit of 5.000 if i want to send a mass message.How can i message all of them?
    And one more question Manoj.How can i block one person from my group?
    Thank you!  

  115. # Anonymous Anonymous

    is there a way to create photo albums in a group?  

  116. # Anonymous Blogfan

    I want to know if there is a limit for group pending invitations.I dont want to be illegal(although we cant control it).The pending invitations have reached almost 5.000 persons.  

  117. # Anonymous Anonymous

    Hi, I also started a group and cannot find it when I search for it, nor can I find the place to submit comments to FB. The name of my group is Recovering the Promise Ministry.  

  118. # Blogger M Dobson Photography

    Hello! I am wondering if I missed something but with the new facebook look my group (http://www.facebook.com/home.php?ref=home#/group.php?gid=38381205271 ) now has my members in alphabetical order, instead of the order that they joined the group. Is there a way to switch this back to the most recent joined member 1st? I liked knowing who just joined the group to welcome them.

    Thanks for any help or suggestions.  

  119. # Blogger StripTheSoul

    I was wondering if theres any way of changing the owner of a group, a friend of mine did the group to promote my blog when i didnt have a facebook user. Now im running the blog alone, and the group alone as well...but he still appears as "owner"...

    Thanks!..  

  120. # Anonymous Anonymous

    Hello.

    Great article. However, it is lacking one thing- directions orinstructions on HOW to create a group. I can't find this on facebook either.

    thanks  

  121. # Blogger joycemariani3

    How can I put my Group members in alphabetical order?

    Causes does that and also shows you when people join etc.  

  122. # Anonymous Anonymous

    I've created a group for sharing "business ideas" therefore don't want it public, only by invite. But so far any invitee has to be a "friend" which neither party wants either. Is there some way to have my business group separate from my personal site without it being public?  

  123. # Anonymous Anonymous

    hi, i just created a group, "seat of the soul". i wanted to make it for self expression mainly. poetry, movie comments,anything. but so far ive had like 10 members. none of which left a comment on the wall or discussion board. i dont understand why people are so disinterested. pleae take a look at it and tell me what im doing wrong. id apprecite it  

  124. # Blogger Just PK

    Hi

    I saw u helping a lot of people can u please help me too...

    my page does not appear in search result can u please help me out...

    the link is

    http://www.facebook.com/inbox/?ref=mb#/pages/Delhi-Dare-Devils/76893569299

    Thanks

    Prerna  

  125. # Blogger Just PK

    Hi Manoj

    looks like you have become an official FB spokes person and adviser...

    i have similar question to lots of people...

    i have a page which does not show in search results...

    http://www.facebook.com/s.php?q=delhi+dare+devils&init=q&sid=e09a906965239c5c9b0b1911aa067d5c#/pages/Delhi-Dare-Devils/76893569299?ref=ts

    where is the customize section in page ? i cannot find it too...can u pl help me get this in search result...

    thanks

    prerna  

  126. # Blogger Griffiths

    Manoj,

    Please help! Can't find my group on the search engine!

    http://www.facebook.com/group.php?gid=74541654580

    thank you,

    Clay  

  127. # Anonymous Anonymous

    I'm having the same issue - my group doesn't show up on a search (http://www.facebook.com/group.php?gid=90491608326). Does it take time to show up? The group is open and global. There was no option under "customize" which was about publicizing on networks, etc.  

  128. # Anonymous Anonymous

    Is there anyway I can bring a video up to the top part of the page? Many people are not seeing it becuase you would have to scroll to see it.  

  129. # Anonymous Perspective Shift Chris

    This was an excellent article. I just recently created a facebook group for my blog and I'm hoping it takes off. We'll just have to wait and see :).  

  130. # Anonymous Anonymous

    Manoj

    I'm having the same trouble as everyone else! I made a group and it doesn't show up. I thought maybe my group was subject to evaluation first. And, just like the others, I didn't get the option in the 'customize tab' to "make my group appear in search results". Maybe it's a glitch in the new facebook. Anyway, I submitted the error repot (I think a lot of people are doing this as the error report form is no longer working, must be overloaded.) Hopefully it will be up soon!  

  131. # Anonymous Sue

    My group does NOT show in search results. Please help!

    Group name: Unity of Tampa

    url: http://www.facebook.com/group.php?gid=80727043855  

  132. # Blogger Manoj Jasra

    Some Answers

    If your group doesn't immediately show up in the search results it's likely because your group is too new or it's not an "open group" - Hundreds of groups are created everyday and Facebook doesn't have the ability yet or probably doesn't want to insert NEW groups into their search results.

    I can only imagine how many inactive groups there in Facebook which have ZERO activity. If I were Facebook I too would want to see how a group grows/expands before adding to the search results.

    Customizations: You currently cannot move around different components of your group.

    Members: You cannot see them in alphabetical order BUT if you go into Edit Group >> Officers, then you can see the entire list. From there you can copy, paste to Excel and Sort.

    Group members don't get notified of content unless the admin emails them the updates or the members physicaly check the group.

    The Customize section is under "Edit Group" from the right navigation.  

  133. # Blogger Rony

    I am a group creator but I can't send message to all members because the message option is not there even if I make event it's not send to all members.Plz help me how can I over come this problem.  

  134. # Blogger Rony

    I have a face book group & I am a group creator but I can't send message to all members because the message option is not there in group even if i make a event it's nor also send to all members.Plz tell me how can I over come this problem...?  

  135. # Anonymous Sue

    My group does not show up through search. Please help!

    Group name: Unity of Tampa

    url: http://www.facebook.com/home.php?#/group.php?gid=93800733056  

  136. # Anonymous Anonymous

    Is there a setting on groups to notify people when you have a new wall post, or do they just have to log onto your group to see new wall posts?  

  137. # Anonymous Anonymous

    Hi I'm having the same problem described in a few posts, I can't find my group in the search facility -

    Group name - 'California Celtic Supporters'

    http://www.facebook.com/home.php#/group.php?gid=90590372848&ref=ts

    Thanks for any help, I've had no reply from Facebook yet...  

  138. # Anonymous Anonymous

    Manoj,

    Please help! Can't find my group on the search engine!

    http://www.facebook.com/group.php?gid=79093917629&ref=mf

    thank you very much

    Gabriel  

  139. # Blogger amrik

    Same here, we can't seem to find our group as well.

    http://www.facebook.com/group.php?gid=41027110980  

  140. # Anonymous Pat

    my group isn't coming up in search results either, only i don't have the option in customize for 'show this page on the networks page and in search results' as you suggested to rita. my group is called "Tayyar Halifax (Canada)"
    help!

    Pat  

  141. # Anonymous Laura Duksta

    1st...Thanks for all your help! Clearly people are contacting you rather than FB support.

    So me too...do you know if there is a way to insert HTML code into either a topic or wall post? For example I have a group "The Children's Author Academy" for participants in a class I am teaching. I want to give them resources and would love to use my affiliate Amazon links. It would be great if it could be the widgets that you can create on AMazon-but they are html code and I can't figure out how to or if you can insert them. Also my group http://groups.to/iloveyoumore for my book-It would be nice to put the HTML coded widget/link there too.

    Thanks!!!
    Laura
    author, NY Times Bestseller,
    I Love You More  

  142. # Blogger eiji

    Hi,

    Is there a way I can share the "advanced wall" kind of application on the group?

    (e.g.)
    1) Friend come to the group page
    2) Friend post photo with comment
    3) Another friend post comment on it
    4) We can share this post as blog

    Thanks,  

  143. # Blogger Bob Quinn

    When I post new photos on my group in does not alert my members?

    Is there a setting I need to turn on for it to send out alerts to members?  

  144. # Anonymous Anonymous

    i cant sent msg to all of my group members.why? please help
    Mark  

  145. # Anonymous Anonymous

    i created a group "PURPOSE DYNAMITES", but there was no "Join this group" option on the highlights side of my friends' wall  

  146. # Blogger ETHF Music

    Is it possible to add a graphic banner and html elements to a facebook group page. I want to use it for my band. Any ideas? We're planning on using facebook's promote feature to announce our new cd and get some new fans Any advise is greatly appreciated.  

  147. # Blogger Manoj Jasra

    Some Answers to the latest questions:

    - Laura, you cannot inject HTML into a Facebook Group (I wish you could too)

    - ETHF Music, you can only add graphics 2 ways: First as your groups main image, Secondly in your photos section

    - Bob, posting pictures doesn't automatically send updates to members - unless you actually send them a message letting them know you've updated.

    - If your group isn't showing up in results, it will eventually. Facebook is sometimes slow to index a recently created group.  

  148. # Blogger ETHF Music

    Thanks for the response, I am now experimenting with a fan page for my group.

    http://www.facebook.com/pages/Painted-Diaries/15562631774

    We have over 200 new fans in the past day and a half but I want to know what is the best way to make it easy for friends and our previous group members to become fans. Is there a way to link straight to the fan sign-up link?

    Best, Jeff  

  149. # Anonymous Anonymous

    I cant find my group in searches - please help.

    Your Wedding Day Magazine  

  150. # Anonymous Carrie Louise Brewer

    Hi, I guess I am just like alot of others on here...I cannot find my facebook group in search, and so the group is not showing to anyone except people I invite. The group is called "Lifelong fans of Michael Jackson remember the man and the music". Thank you in advance for any help you can give me. And I would not be a good group leader if I did not extend an invite to all who are reading this to join my group. If you cannot find the group yet, send me a message on facebook "Carrie Louise Brewer" with "MJ Group" in the subject line, and I will send you an invite for the group.  

  151. # Blogger Vicki

    I can't find the "add group" link on my facebook page. Where is it, exactly? Thank you.
    Vicki  

  152. # Anonymous Nathalie Zeidan

    Hi,
    I've created recently a group about my photography business "nathalie zeidan photography" but can't seem to change the order of the pictures I'm adding.. It's very important to me to be able to do it coz I've arranged my pictures into categories.. Any help?
    thx :)  

  153. # Blogger martinb

    i had a group for 6 months that has worked fine. on sunday july 12th it stopped showing up in search results. this is really frustrating. the name of the group is "Live, Laugh, Love Photography" there is another group with a very similar name however thier name has no commas. thank you for any help you can provide.  

  154. # Blogger Benchmarque

    Hi,

    How do i add facebook logo/link of my group to my website.. i understand how to paste the code, but cant find the correct code.

    thanks  

  155. # Blogger The Indians Abroad

    How can I create a widget/link that I can post on my web site. I have a group, but I cannot find a simple way to create a link that would show on my web site with logo.
    http://www.facebook.com/home.php#/group.php?gid=79958819875
    And I would like to post it on wmt site www.theindiansabroad.com
    Thanks for your help  

  156. # Anonymous Anonymous

    I have set up a group and invited friends but their profiles and all their comments/photos on going on my profile instead of the group's profile. Can anyone help me?  

  157. # Anonymous Anonymous

    Hi Daniel,

    A week ago, I started an open group and I want to change to a closed group. Is there a way to make this change and keep all the existing members so they don't have to rejoin?

    I tried to change to "closed", but immediately went back to "opened" because all the members were locked out and told they must request to join. They were, however, not given the option to request membership. Later, the group disappeared completely from the search. What should I do?
    Thanks!  

  158. # Anonymous mgw

    Is there a way to create a FB group by sending out invites to all those people who live in a particular town or geographical area. I'd rather not pay for an Ad  

  159. # Blogger Lionel

    Is it possible to attach a pdf file so that the group can view it?

    Thanks.  

  160. # Blogger anderigs

    Hi - great post. And great comments/answers.
    I am admin of the group:

    http://www.facebook.com/home.php?ref=home#/group.php?gid=103415704262
    name: FRÖHLICH

    and just tried to enable the search-able functionality but cannot find in customise tab the checkbox:
    Show this group on the Networks page and in search results.
    Did this get removed by FB???
    (It is an open group).
    Cheers
    andE  

  161. # Anonymous Anonymous

    Please HELP!!! This is driving me nuts. On my facebook page on the left it lists my friends. However, I can not see there photos. One day I was playing around and clicked on something and now I can't get their pictures back. Any ideas please I will listen.

    bkbeauty@verizon.net  

  162. # Blogger beedance

    Any hints on sorting photos on a group page...can you organize into albums?  

  163. # Blogger tom

    curious -- if i want to write a press release to promote my group, what is the easiest way to give a url? the actual address would never work in print (way to long). use a tinyurl?  

  164. # Anonymous Olena

    Manoj! You have a ton of great info out here. Can you help me?

    I created a group that is not global. I want to be able to control who is in the group. I want to be able to send Event invitations to the Group, that do not show up in the news feeds of all of my friends in my normal User Profile. I must be doing something wrong with the settings!  

  165. # Anonymous Anonymous

    Is there a way to see who brought you new members? ie, who suggested the connection, who was connected to who, etc?  

  166. # Anonymous Anonymous

    Just trying to change the order of photos and also add a new album. Any suggestions?  

  167. # Anonymous hady hoyek

    hey i need some help my group is used for pimping friends in the group ( mafia war ) but the problems when i pimp someone the post appear on my wall not on the fans wall so what should i do to fix this problem  

  168. # Anonymous Anonymous

    I created a facebook group but everytime I post on the group page it puts it on my personal page and I don't want that because the group info does not apply to all my friends and I don't want them notified every time I post to the group page.  

  169. # Anonymous Anonymous

    hey,

    I was wondering if there are any ways to invite everyone in a certain network to join your group/event? I've recieved invites from people who aren't friend with me before, and I'm not sure how they do this.  

  170. # Anonymous Bart

    I've created a group profile for our event Group which is part of a beachclub (also having a fanpage with a large number of fans). Unfortunately you cant invite all of them at once to join this group...

    What is the best strategy to expand your group when virility isn't working for a group? Looking forward to some useful feedback!

    Thanks in advance,

    Bart  

  171. # Anonymous Anonymous

    I'm looking for a way to update my RECENT NEWS in my global Facebook group and don't see how I can do so.  

  172. # Blogger Alan

    We created a FB group for our juggling club and it does show up in search results if the user types the name of the club (Assabet Valley Juggling Club). We happen to be in Massachusetts However, we would like people to be able to find it if the type for example "juggling MA". Is there a way to add keywords to your group such that people can find it without knowing the name of the group? Seems like an obvious feature... but I don't see it anywhere.  

  173. # Anonymous Anonymous

    My group has nearly 2,500 members and i have created a related event but i cannot invite my group memebers to the event. i am sure that i was allowed to for the last event i did, which was quite recently. please advise.

    thanks

    Z  

  174. # Blogger Amy

    i started what i thought was a group, but it was really for fans only. So now i started a group. is there a way to link them??? So from the fan page you can become a member of the group?
    Also, when things are posted on wall, discussion or pictures, does this show up for all the group members? if not, is there a way to change the setting for that?
    you wrote that the group can become too big to send messages to everyone. how big is too big?
    can a group be linked to twitter?  

  175. # Blogger Adrienne

    Hi Manoj--this discussion is so helpful. I don't know if I missed it, but I started a group for a class I teach and I'd like to post items with the "Share on Facebook" widget in my bookmark toolbar (that would be so easy compares to other ways I've used on other databases) but I don't want to share it through my personal Facebook site. Any hints?  

  176. # Anonymous Anonymous

    thank you for starting this discussion. I created a group in facebook. is there a way wherein group members would get messages posted on the group's wall , also posted in their wall?
    Thank you  

  177. # Anonymous dolly's

    hi, i have created a group and i have added people from my email,
    can someone tell me how can add more people whom i dont know and even i dont have their email address can i invite anyone to join my group if so then how...  

  178. # Anonymous Anonymous

    Does anyone know why some groups' URL is their groups name, and others come up as a ton of numbers and symbols?
    I want to promote my organization's group but find it annoying for me, and anyone wanting to write it down, that it's a bunch of random numbers & not just "facebook.com/group/"name of my group". Do you have to be sponsored or something to be able to have just your group's name?
    My group does come up in the search, but it's many pages in and it would seem much easier to get to specific groups if the name was in the URL. Any advice would be much appreciated!:) Thanks!  

  179. # Blogger David Grinstein

    I want to create a "global" group so anyone can join. I don't see where the option to specify this is located when I follow the steps under "Create a New Group". Any help available? Thanks.  

  180. # Blogger ETHF Music

    Anyone can join your group even if they are in a different region. I have a group called Painted Diaries and we have people from all around the World. You just can't specify "Global" as your location, you'll have to be more specific. Hope that helps!  

  181. # Anonymous Anonymous

    Is there a way to create a group anonymously where your name does not show up as "creator" or "admin" ? Is there a special setting or do I need to create a new user account with a fictitious name ?  

  182. # Anonymous Chris Splendoria

    I am the admin of a group that has been mentioned in the NY times and on Good Morning America, however my full name does not show up next to 'group creator.' I fear that I'm not able to be contacted if anyone wants to get a hold of me... Help!

    Chris

    baddogz28@yahoo.com
    Admin
    BAN ELIZABETH LAMBERT FROM COLLEGE SOCCER fb group  

  183. # Anonymous Anonymous

    how do you delete your group x  

  184. # Blogger David Grinstein

    Deleting a group -
    [From the Facebook help]:
    How do I delete a group? How do I close a group?
    Our system automatically deletes groups once they're empty (no members...
    Our system automatically deletes groups once they're empty (no members). If you created the group, you can delete the group by removing all members and then yourself. Note that if you were not the first admin and creator of this group, you will not be able to delete the group unless the group creator has left it voluntarily.  

  185. # Blogger Liliana

    Hi Manoj,

    what is it better to market a band? a group or an artist page?
    i have all 3: personal profile, fans page & group... whould i focus in one? i normally send updates and information in all but is quite time taking...
    is it possible with the friends adder elite to add fans instead of friends?

    thanks!!!  

  186. # Anonymous Anonymous

    How do I post an announcement type thing..? So it's like GROUP NAME hello.

    Like a status update.  

  187. # Blogger Marilia

    HI, my sister recently started a group, but whatever she posts in the group page shows up on her regular page, is that the norm? or can she separate the posts somehow?  

  188. # Anonymous Anonymous

    I just created this one :) The woman beside me wears too much perfume. It's random!  

  189. # Anonymous Anonymous

    Hi Manoj Jasra,

    My name is Tyler, I started a group a couple of months ago, how do I update the group status all that happens is I post a wall post? Thank you for the help  

  190. # Blogger Vanna_vanz

    hi there.. im vanna, i made a facebook group for my college friends and when i started to look for the place where i can upload our pictures.. it doesnt have.. when i go to the customize and click on to the boxes.. i will go to our group's profile and click on the "plus" sign tab.. but it always go back to the previous page profile with only wall and info.. and also when i go back to the customize.. there are no marks on the boxes where i checked before.. what can i do?? is there a problem on my group?  

  191. # Blogger CrisisWaster

    Groups I have created are "open" but do not display the "Join this Group" option, like so many others??  

  192. # Anonymous Anonymous

    how do you add a link and post it for your facebook group???  

  193. # Anonymous Mike

    This post has been removed by a blog administrator.  

  194. # Anonymous Anonymous

    Help me ...
    I'm unable to make members of my facebook to officer because searching in 'make officers' tab does not show any result for some member. But those members are active
    and regularly post comments.

    If i search using portion of a user name then sometimes a numbers of results are there but i'm not getting the required one.

    What can i do now?
    Are those members privacy restrict it?


    hmahmud80@yahoo.com  

  195. # Anonymous Anonymous

    How is creating a "goup" page different than creating a "Fan" page?  

  196. # Anonymous Anonymous

    hello,
    when posting events for my bands facebook group it comes up with my name rather than the name of my band/group. how do i get it to publish events from my group rather than from me? thanks, Jo.  

  197. # Anonymous Anonymous

    As a group admin, can I see the profiles or information to visitors (not members) of my group?  

  198. # Anonymous Rayne

    Okay. I have a group designed to support a friend going to Florida for an audition, and I'd like to link a Paypal Donate button into the "info" screen. How can I set it up so that the button will show up instead of just the HTML code?  

  199. # Anonymous Anonymous

    Hi,
    I am an admin in a facebook group for a society, and as the new president, have been made an officer. However, I want to be the first officer on the list (so that people know to contact me, not my predecessors). However, the problem is that the 'move up' and 'move down' buttons are not working: when I click on them, they take me back to the group, or to facebook homepage. Any ideas why?
    Thanks :)  

  200. # Anonymous Anonymous

    How come when you join an open group, it is not on that person's recent activity anymore? That is one way I got new members.  

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