Coremetrics Launches Support Center
| Manoj Jasra - Monday, October 01, 2007 0 Comments |
Introducing the new Coremetrics Support Center (https://support.coremetrics.com/) which replaces the old Coremetrics support site with greatly expanded functionality through a self-service portal that puts you in the driver's seat with round-the clock, one-stop shopping that delivers:
- A searchable knowledge base to answer your questions, and give you instant access to essential documents, such as the Implementation Guide, Glossary of Metrics, User Guide, Release Notes and more!
- Educational tools such as web-based training, archived webinars, and more!
- Marketing information including case studies, white papers, and upcoming events, such as the client summit.
- Notifications from support and operations.
- Issue tracking from when you open a ticket through close, so you have complete insight into the status of your inquiries.
- A feedback arena so you can offer suggestions for improvement.
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