|
|
If you are looking for some insight on Sales Force automation then I recommend checking out Inside CRM’s Ultimate Guide to Sales Force automation. Their Ultimate Guide contains over a 100 different Sales Force resources in the categories of Tutorials, Tools, Articles, Case Studies and Books. Here are just a few from their list:
Tutorials
-
How to Drive Adoption of Your SFA Solution: Get your employees to embrace SFA with these tips.
-
Developing an Effective Sales Process for the Enterprise: Use this tutorial to learn how to create sales processes that work.
-
Sales Force Management System: This reference from Wikipedia offers an in-depth look at SFA.
-
Keeping Pace with the Sales Force Evolution: Learn how to stay on top with this article.
Tools
-
NetSuite CRM+: Manage your customers and sales team with this solution.
-
Nsite Quote and Proposal Management: Automate the proposal process with this software.
-
Salesforce.com: Salesforce.com offers solutions for SFA, relationship management and customer service.
-
Oracle Siebel CRM On Demand: Oracle Corp.’s subscription-based service covers sales, service, marketing and contact operations.
Articles
-
SFA: Cost Considerations: Make your SFA solution work with your budget using this white paper’s advice.
-
Sales Effectiveness Through Knowledge: See how knowledge can help you take your sales to the next level.
-
Turning Sales Into Science: See how the sales 2.0 era is being ushered in.
-
Sales Force Automation FAQ: Learn the basics of SFA in this article.
Case Studies
-
Endeca Extends Salesforce Throughout Enterprise for Accurate Reports, Forecasts and Company Tracking: Find out how this company transitioned from its outgrown contact-management software to a thriving sales-force-management solution.
-
Portal to the Future: Postini Increases Productivity Tenfold Without Increasing Staffing Levels: With an SFA system, Postini got better productivity and faster response times.
-
Case Study: Sales Force Automation with PocketPC: See how this company found an efficient way to collect sales information from its distributors.
-
Beyond Contact Management: Learn about how this carpet maker uses mobile software to process orders.
Books
-
“Sales Automation Done Right“: Explore every aspect of SFA and learn how to improve its effectiveness with this book.
-
“Perormance Dashboards: Measuring, Monitoring, and Managing Your Business“: This book will teach you how to use dashboard technology for automation and optimization.
Source: http://www.insidecrm.com/features/ultimate-sfa-guide-030408/
