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Why Measuring Advertising at the Local Level Matters


By Devin Davis
G5 Search Marketing, Director of Marketing
At G5 Search Marketing, we’ve made it a point to figure out exactly what advertising is working and what isn’t for the local business.

This matters not only for major corporations, but, probably in all honesty, moreso for those companies who are regional or multi-location in nature. While they may have some capital to throw toward advertising, there is still a finite amount that htey can use.

This is where we come in. We recently announced our Print Yellow Pages Analytics Tool.

Why does this matter? Simple, really. With this tool, we’re able to measure exactly what kind of ROI our clients are receiving from their spend in the Yellow Pages.

Check out a dummied screenshot of one of our reports below:

Now, we have seen that, from time to time, primarily in smaller markets, there is a significant value to spending some marketing dollars in the Yellow Pages.


But this isn’t always the case. For one of our clients, who is regional with locations across four states, but primarily located in the southwest, we’ve seen that, in major metropolitan areas (for example Los Angeles and Phoenix) it is foolhardy to continue advertising in the Print YPs.

Not only are there far too many of them to make it financially viable to have a significant foothold, but we’ve also seen that, frankly speaking, the leads that come from those ads are few, far between and of incredibly low quality.

However, by enabling our clients to see what is working and what isn’t across both new and traditional media (this extends beyond just Yellow Pages and online and to virtually other forms of advertising mediums) we have seen our clients improve their marketing efforts while, in many cases, actually lowering their costs.

In essence, this is another piece of the puzzle that makes local marketing more effective at a more reasonable cost.

Previewing ClickEquations – New Paid Search Management & Reporting Software

ClickEquations is a soon-to-be-released paid search analytics and management platform. It was built by a team of experienced paid search professionals who believed that in order to deliver better results they needed a deeper and more accurate view of PPC campaigns, faster and more flexible reporting capabilities, and more extensive algorithmic automation.

Search Data

A good example of typically ‘hard-to-find’ information ClickEquations delivers is complete search query reporting. The search query is the actual word or phrase a person types into the search engine, and in PPC it is matched with a purchased keyword to trigger the display of the text-ad. The search engines themselves, and most existing paid search tools, don’t report each search query and connect it directly to the keyword, match type, click, and conversion.

So you’re paying for clicks based on what people type and how those phrases are matched to your keywords but you aren’t shown that relationship. When displayed in a simple report, you see exactly where you should add negative keywords, change match types, or modify bids which are important money saving/making changes.


On the revenue side of the transaction, ClickEquations supports true profit & ROI reporting based on the actual margin of each item sold. Most people today are limited to the return-on-ad-spend (ROAS) metric. Unfortunately, ROAS doesn’t necessarily indicate whether an adgroup or keyword is profitable. When you can see whether you’re making money or not, you can make much better decisions managing your campaigns and keywords.

ClickEquations also provides new insights into your search campaigns with proprietary metrics that can help you see opportunities or problems in your ad-groups. One example is ClickShare, a new metric that tells you the percentage of clicks your ads missed due to their position or sub-par CTR performance. It’s a logical extension of Google’s Impression Share metric – and when the two are combined the software is able to show you a good approximation of the impressions, clicks, and revenue being left on the table for each of your campaigns and ad-groups.


Reports & Dashboards

The highlight of the browser based reporting in ClickEquations is speed – you can switch between reports or filter on date ranges or particular ad-groups very quickly.

But ClickEquations Analyst – an Excel Plug-in – takes the reporting capabilities even further. Analyst lets you integrate live PPC data within any Excel worksheet – no more .cvs file importing. You can refresh the data with just a click, easily modify date ranges or other data filters.

ClickEquations ships with ready-to-use operator reports and management dashboards. You can modify or customize any of these, or create new ones from scratch.

These reports and dashboards can be shared between ClickEquations users as templates. If you create a cool new way to look at keyword performance, you can share it with a friend or add it to the public ClickEquations template library. When another ClickEquations user opens the excel file the template is populated with their account data.

Management, Testing, Automation

Rich data and flexible reporting both help paid search managers to make better decisions about how to enhance their campaigns. ClickEquations makes many recommendations explicit with ‘quick-win’ guidance reports that highligh opportunities and campaign problems. Advanced bid algorithms make sure you’re not paying too much or too little.

And text-ads, a very important and under-managed component in paid search campaign success, benefit from a true multivariate testing capability. The user defines three possible ad titles, line 1 and line 2 candidates, and ClickEquations automatically completes testing to determine the most effective ad based on either a click-through-rate or conversion rate goals.


Summary

ClickEquations was built based on the belief that paid search managers don’t currently have the information and tools they need to be truely efficient or effective. This release is the first in a series aimed at changing how PPC professionals spend their time and deliver great results to their clients or managers.

ClickEquations is currently being used to manage paid search accounts for OfficeMax, Liz Claiborne, The Franklin Mint, and others. The software officially becomes available in November, but a limited number of free Charter accounts are available – you can request one at ClickEquations.com.


Mobile Web Analytics and Statistics for the iPhone

Clicky Web Analytics now lets you monitor your web site traffic remotely from your iPhone. As the global trend of access to information anywhere anytime continues, Clicky Mobile fits right in. Real-time analytics meets mobile flexibility.

In addition to the iPhone version, Clicky also offers a generic version for other mobile devices. The iPhone version takes advantage of the aesthetic and Javascript abilities. It looks great and feels like an application. Since Clicky Mobile is built off the WebKit platform, it will also work on the new Android phones when they are released, as well as any other mobile browser based on WebKit.

Just like Clicky, the mobile interface is clean and simple. It is more designed for that quick fix on the go, rather than a full substitute for the web site, but in that regard it delivers as promised.

The iPhone version even includes a its own Spy mode, which streams pageviews and other actions LIVE as they are happening on your web site. If you get more than a few thousand visitors per day, you can sit for hours and watch people use your web site live. It’s a lot of fun and great to have that feature on the go.

Once you have registered and installed the tracking code on your site, just go to http://m.getclicky.com/ from your mobile device. It will automatically detect which version your mobile device supports and direct you to the right one.

Click here for a bunch more screenshots of the iPhone version in action.

Google Toolbar PageRank Update in September?

Has anyone else noticed a Google Toolbar PageRank update lately? I woke up this morning to notice that the home page of Web Analytics World has gone up from 4 to 6 and many of the individual posts have increased from 0 to 2, 0 to 4 and the odd one at PR 5.

A random check across a few Google Data centers reveals it has propagated everywhere.

Data Center Page Rank
66.249.89.44 6
66.249.91.19 6
66.249.93.44 6
72.14.203.100 6
216.239.59.18 6

The interesting part of this story is that 4 months ago I updated the URL of my blog from a blogspot domain (http://manojjasra.blogspot.com/) to http://www.webanalyticsworld.net/. With proper 301 redirects in a place along with a detailed strategy of updating prominent back-links (using emails, Twitter, Facebook and posts) we noticed an immediate PageRank of 4 after 2 months.

Facebook Gaining Ground on MySpace – Still a Long Ways to Go

MySpace.com received 67.54 percent of the market share of U.S. visits in August 2008 among a custom category of 56 of the leading social networking websites according to Hitwise. The market share of U.S.visits to the social networking custom category decreased 2 percent in August 2008 to 6.40 percent of all U.S. visits compared to July 2008. Visits to the category decreased 17 percent year-over-year.

Top 5 Social Networking Websites Ranked by Market Share of U.S. Internet Visits
Rank Name Domain Aug-08 Jul-08 Aug-07 YoY %Change

1 MySpace www.myspace.com 67.54% 68.23% 75.04% -10%
2 Facebook www.facebook.com 20.56% 19.48% 13.68% 50%
3 myYearbook www.myyearbook.com 1.65% 1.58% 0.46% 256%
4 Tagged www.tagged.com 1.53% 1.35% 0.62% 147%
5 Bebo www.bebo.com 0.94% 1.13% 1.38% -32%
Note – data is based on a custom category of 56 of the leading social networking websites ranked by market share of U.S. visits, which is the percentage of online traffic to the domain or category, from the Hitwise sample of 10 million U.S. Internet users. Hitwise measures more than 1 million unique websites on a daily basis, including sub-domains of larger websites. Hitwise categorizes websites into industries on the basis of subject matter and content, as well as market orientation and competitive context.
Source: Hitwise

Among the top 10 social networking websites, Facebook ranked second by market share of U.S. visits with 20.56 percent, followed by myYearbook, which received 1.65 percent. MyYearbook experienced the largest gain in market share in August 2008 among the top five visited websites, increasing 256 percent compared to August 2007. Tagged and Facebook followed, increasing 147 and 50 percent, respectively.

Another Google Co-Founder?

Thanks to Search Engine RoundTable for finding this one: A man by the name of Hubert Chang claims to be the third co-founder of Google (along with Larry and Sergei). In the video below Hubert Chang discusses his involvement in the alogrithm, PageRank and business plans:


Google truth, the truth of Google’s birth from googletruth on Vimeo.

Google was designed in 1997 Feb by Hubert Chang (me), Larry Page, and Sergey Brin. I received my Ph.D. from NYU in late 2002. cs.nyu.edu/~hubert/ Larry, Sergey were introduced to me through Prof. Motwani of Stanford Computer science department. Prof. Motwani visited NYU in 1996 summer; that’s how I met Prof. Motwani. Through intensive collaboration with Larry and Sergey, Google was designed…

Technorati Blogosphere Report: How of Blogging

Technorati has released part 3 of their State of Blogosphere 2008 Report, “The How of Blogging,” which discusses how Bloggers generate traffic, the tools they use in conjunction with their blog, how they measure the success of their blogs, and overall behavior in their blog activity. Below are some snippets from part 3.

Time Spent Blogging

Tool Used on Blog

Blog Measurement

The vast majority of bloggers are tracking their site visitors and monthly pageviews. Only 5% of bloggers did not know how many monthly pageviews their blog received. All this hard work has paid off for active bloggers in terms of site visitors. Half of bloggers attract over 1000 unique visitors per month.

Tool Usage

  • Google Analytics is the most common tracking tool (used by 2/3 of bloggers)
  • Sitemeter and Statcounter used by one in five bloggers
  • 42% use more than one service/provider for their analytics
  • Over 100 different tracking tools used