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Reporting to the Senior Manager, Web Analytics the Web Data Analyst is responsible for the day-to-day data gathering, reporting and analysis of customer traffic and transactions on Rogers.com and helps direct and manage a variety of web analytics and database resources and projects.
Following a standard reporting schedule, the Web Data Analyst reports on Site Traffic, Sales and Service results using tools such as Coremetrics Analytics, Microsoft Access, Cognos 8 Report Studio. In addition, the Web Data Analyst will produce ad-hoc, custom reports for various stakeholders and is responsible for supporting the offline reporting system (ORS) and for developing, implementing, and overseeing database policies and procedures.
Knowledge & Experience
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Strong background in Online Marketing.
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3 – 5 years experience in Web Analytics, including reporting and analysis strategies, tactics and tools (i.e. Coremetrics, Omniture, WebTrends, Google Analytics, etc).
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Strong knowledge of Microsoft Access and Excel.
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Expertise with BI tools, such as Cognos 8 Report Studio or Business Objects.
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Experience with Oracle, MS SQL Server, Crystal, SAP, Teradata, etc. a plus.
Personal Attributes
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Proven analytical and problem-solving abilities.
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Good interpersonal, written, and oral communication skills.
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Highly self-motivated and directed, with keen attention to detail.
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Able to prioritize and execute tasks in a high-pressure environment.
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Experience working in a team-oriented, collaborative environment.
Formal Education & Certification
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College diploma or University Degree in the field of computer science or related field and/or 3 years equivalent work experience.
If interested, please send your resume and cover letter to:
Robb MacDonald
robb.macdonald@rci.rogers.com
Senior Manager, Web Analytics
e-Business
Rogers Communications Inc.
