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Email Marketing Solutions/Packages

Manoj Jasra - Thursday, January 31, 2008 2 Comments

Email marketing campaigns are still widely used in online marketing strategies. It becomes very important to measure the overall effectiveness of a campaign so that when you deliver content your readers actually engage with it. Many of the standard email marketing solutions offer metric tracking such as:
  • Email Opens
  • Bounces
  • Email Forwards
  • Links Clicked (ClickThroughs)
  • Spam Detection
  • Amount of Successful Deliveries
  • New Subscribers
  • Opt Outs
The most successful email campaigns are the ones that measure the email message related metrics and take it a step further by tracking website usage after a reader clicks through to a given website. By combining the metrics mentioned above in addition to tracking email campaigns down to website content viewed/conversions/purchase, this can truly help you create a customized campaign which will result in far fewer bounces and opt-outs.

Below I have compiled a list of some of the most popular email marketing solutions, most of which offer some type of free trial period:

Constant Contact starts at a price of $15/month for up to 500 members in your mailing list and comes with a 60 day trial version. Constant Contact also has a survey module which can be added for an additional monthly fee starting at $15/month.

Lyris has an advantage in that it has a tight integration with CMS (Hot Banana) and Web Analytics (ClickTracks). It offers different versions of desktop/web based solutions but I found the price a little difficult to find on their website.

MailChimp offers a 30 Day trial version and offers free support, email templates, sign up forms and starts at $15/month (500 members). If you're a non-profit organization you get a discounted rate of $12.50/month. MailChimp also integrates with Googel Analytics.

EmailLabs offers various solutions including Newsletters, eCommerce, Enterprise and Agencies. I wasn't able to quickly find a price but was impressed with the number of features EmailLabs offered. The website also mentions an integration with HBX (now SiteCatalyst HBX).

Campaign Monitor's pricing is per email which makes it easy to expense. They also have a service aimed at designers who manage the mailings for their clients. They also offer some neat email testing so you can test your emails in various clients and against various spam filters before you send (for a per use fee).
"I like the ala carte pricing model...and nice looking stats." - Software Developer, Jonathan Bowers

Responsys offers a complete campaign solution by being able to provide email, direct mail and mobile marketing integrated together. Additionally it provides very comprehensive segmentation and reporting to really help target customers.
I am sure there are other great resources available, let me know and I will add you to the list!

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Google, Facebook Up, Yahoo, Time Warner Down in 2007

Manoj Jasra - Wednesday, January 30, 2008 0 Comments

comScore has just published a press release containing a review of internet activity in 2007. Google, Facebook, OfficeMax, Demand Media were amongst the largest gainers from 2006 to 2007. Both the Yahoo and Time Warner sites saw a drop of 4 and 5% respectively from 2006.

comScore Core Search Report
*December 2007 vs. December 2006
Total U.S. - Home/Work/University LocationsSource: comScore qSearch 2.0
Core Search Entity

Search Queries (MM)

Dec-06

Dec-07

Percent Change Dec-07 vs. Dec-06

Total Core Search

8,348

9,636

15%

Google Sites

4,317

5,629

30%

Yahoo! Sites

2,300

2,211

-4%

Microsoft Sites

871

940

8%

Time Warner Network

465

442

-5%

Ask Network

396

415

5%



Top-Gaining Properties in 2007

A study of the growth in visitors among the top 100 U.S. Internet properties revealed that 2007 was a strong year for several of the largest properties.


comScore Top 20 Gaining Properties
by Percentage Change in Unique Visitors* (U.S.)
December 2007 vs. December 2006Total U.S. Home, Work and University Internet
UsersSource: comScore Media Metrix

Total Unique Visitors (000)

Dec-06

Dec-07

% Change

Total U.S. Internet Audience

174,199

183,619

5

Everyday Health

2,690

12,073

349

Glam Media

7,994

25,028

213

OfficeMax

5,130

15,339

199

Demand Media

5,999

14,958

149

Yellow Book Network

4,386

10,388

137

ValueClick Sites

6,339

13,013

105

Facebook.com

19,105

34,658

81

WorldNow - ABC Owned Sites

8,714

15,474

78

Craigslist.org

14,075

24,468

74

Experian Interactive

8,054

12,500

55

Yellowpages.com Network

16,168

24,453

51

AmericanGreetings Property

11,982

18,102

51

Comcast Corporation

18,716

26,445

41

UGO

8,450

11,912

41

The Mozilla Organization

10,948

15,267

39

Answers.com Sites

10,707

14,899

39

Wikipedia Sites

38,585

51,851

34

iVillage.com: The Womens Network

13,545

17,234

27

AT&T, Inc.

23,833

30,212

27

Internet Broadcasting Systems

9,894

12,394

25

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Global Thoughtz This Past Week

Manoj Jasra - 0 Comments

GlobalThoughtz.com this past week featured the top web properties in Japan, Blogging Stats in Russia, Google Finance in Canada, MySpace Widgets and much more, read below...

Top Japan Web Properties December 2007
Source comScore: Yahoo! Sites continued to lead the market in Japan with more than 42 million visitors in December. Google Sites captured the second position with 32 million visitors, followed by Microsoft Sites with 30 million visitors. The top 25 properties held relatively constant in their…

Mobile Local Search: Moving Away from Early Adopters
We all know that Mobile Search is the next big thing. Frankly I’m surprised that it’s not bigger than it is right now. New devices and apps are starting to bring mobile local search beyond just an early adopter medium. Mobile Search is starting to catch on in North America…. you might want to…

Media in Russia - Blogging Stats for Russia
There are a lot of great resources about Russian Media. One such resources is Johnson’s Russia List which contains a variety of categories from media to politics to business and economics. I was going through the media section and noticed a number of great stories related to the online space. Some…

Using QDOS to Find Your Digital Status
QDOS (pronounced like Quodos) is currently being beta tested in the UK. For those not familiar, QDOS is a new way to manage your digital status and manage how you look online. It’s designed to give you a starting point for managing and taking control of your online status. Be seen how you [...]

Google Finance Canada
Just a reminder for our Canadian readers. Google Finance Canada is a great resource for finding out information about the markets and business in Canada. Google Finance Canada is a great tool for finding items such as: Top financial news from Canadian sources Search with a preference for…

Baidu is officially open in Japan
Chinese search engine Baidu, which has 74% search share in China, has officially open its service in Japan. The Japanese version of Baidu offers web search, image search, video search and blog search services.Baidu’s CEO Robin Li said, “We are going to add the services and the functions that…

MySpace Widgets Reach Largest U.S. Audience
In November 2007, nearly 148 million U.S. Internet users viewed widgets, representing 81 percent of the total audience. MySpace.com widgets had the widest audience, reaching more than 57 million Internet users, while Slide.com ranked second with 39.2 million viewers. Google.com has the sixth widest…

Do NOT use banners on your own web pages
It’s a BIG difference in how you should use banners for external marketing and banners on your own web pages.On other people’s sites you don’t really have to worry that much about it, just measure and optimize and you’re good. But if you forget that effect and use banners on your own sites,…

Search Engines in Finland
Google dominates the search engine market in Finland. According to my own little research with IndexTools web analytics system and TNS Gallup ’s national interviews, Google’s market share is approximately 95 % in Finland. So, if you plan to do some search engine marketing here, Google is…

More than 200 people interested in web analytics gathered in Oslo yesterday
I had the pleasure to be attending and speaking at the gathering yesterday. WebTrends had invited their clients to a user forum, and more than 200 people showed up. It’s the first time in Norway that I have seen more than 10 people, all interested in web analytics, in the same room. And this…

Russian Investors Inject $30 Million into Badoo
According to Tech Crunch UK , Russian investor Finam has purchased 10% for $30 million. Finam estimates the number of social network users in Runet to grow 5-fold over 2007. Russian IT review site, CNews writes “Finam does not plan to expand its share in Badoo.com. However, the company does not…

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eBay Growth - Last 6 Years

Manoj Jasra - Tuesday, January 29, 2008 0 Comments

The Compete Blog had a very interesting post on eBay last week showing how the online auction Juggernaut had performed over the last 6 years.

The chart below (provided by Compete) shows the steady quarter over quarter growth of eBay from 2001-2007. The data on the chart represents eBay's revenues in millions.



Additionally, Compete.com's post shows how eBay's revenue per visitor has steadily increased as well. This was after a significant drop in 2001.



Source: http://blog.compete.com/2008/01/24/ebay-traffic-growth-earnings-2007/

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MacBook Air Parody Video

Manoj Jasra - 1 Comments

Recently at MacWorld, Apple announced the release of their newest, thinnest laptop the MacBook Air. It's one of the most sophisticated technologies available in that it can hold all of the components which comprise a laptop yet still remain amazingly thin. Today over at the Wired Gadgets Blog they wrote about a parody MacBook Air Video(from YouTube) which poked fun of the "paper like" design and its cost of $3000.

Here is the original MacBook Air Video:


Here is the Parody of the same video:

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Video Analytics by Visible Measure

Manoj Jasra - Monday, January 28, 2008 1 Comments

Visible Measures Corp., today unveiled VisibleSuites at DEMO 08, the company’s flagship solution to help video publishers and advertisers understand and grow their online viewing audiences. VisibleSuite measures the in-stream viewing behavior of Internet video audiences.

The company’s patent-pending data collection approach captures every video interaction in every video from every viewer, from play to pause to rewind to forward-to-a-friend and more. VisibleSuite provides publishers and advertisers with precise performance measurements when planning online video marketing and advertising strategies, including how audiences find, view, interact with and share each online video.

http://www.visiblemeasures.com/ VisibleSuite enables video publishers to make data-driven management decisions about their content portfolios, distribution strategies, and audience targeting. As they look to grow their total audience while increasing viewing time and viewer involvement, Internet video publishers can now use Visible Measures’ technology to understand exactly how their online audiences engage with their video content.

Audience Engagement Screenshot:

Video Analytics  VisibleMeasure

With VisibleSuite’s ability to measure the behavior of their Internet video audiences, video advertisers can know not just that their placement was viewed, but how much the audience was involved in the message and then map results to specific campaigns.

At DEMO 08, Visible Measures will show audience behavior measurement results for the DEMO.com Web site, which features video programmed and distributed using the Brightcove Internet TV platform. “Audience measurement is becoming increasingly important for video publishers as they look to optimize their programming and advertising,” said Jeremy Allaire, chairman and CEO of Brightcove.

Available immediately, VisibleSuite is an on-demand Web service that requires minimal integration and is priced based on overall video consumption. VisibleSuite is already in use by such forward-thinking Internet video publishers and advertisers as DEMO, Funny or Die, Hill Holliday, HoneyShed / Droga5, Boston.com, Streetfire.net and others.


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Images and Video, The Lost Strategies

Manoj Jasra - 0 Comments

Image optimization and video optimization are not secondary organic strategies anymore, they are essential in creating a well-rounded online presence. There are numerous resources you can turn to help perfect your strategy but I wanted to take a look at some techniques you may never thought of as well as some additional questions to ask yourself before applying any tactics.
  • Leveraging high image rankings: You may have top rankings for your images in both the image results and universal/blended results but what are visitors doing when they arrive at your site? Search Engines such as Google show the exact page where an image resides (after clicking throuh on an image) therefore this is a great opportunity to funnel visitors deeper to your site. The different images queries which refer visitors to your site can help dictate the type of content you should surround your images with.
  • Should you freshen up your images? You definitely should. Similar to textual content, keep visitors coming back with images that continue to match the visitor's query (and intent). The most important point is to maintain the names of the images as well as the textual content within the alt attribute.
  • The ROI on Video: Video is an excellent way to promote your brand and services to visitors but how do you know when a given video has maxed out its potential. I recommend checking out trends for views, comments and clickthroughs (and again what visitors are doing after the click through). These trends should help show whether or not the video is still engaging visitors. If you are seeing the trends flat-line you know it's time to add some new content.
  • Visitors know what they like to watch: If you're thinking about enhancing your video strategy with some fresh content then I suggest you look to your visitors for help. Look at the comments they leave (if you've uploaded YouTube or MetaCafe) and secondly look at your internal search terms. Both of these areas are ways visitors have engaged with your content by providing feed back so why not show visitors what they want?

Bonus Tip*

This next strategy is not directly related to video or images but the concept is something you maybe able to apply elsewhere. I have two travel sites: BC Travel Guide (.ca) and British Columbia Tours (.com) and I am looking to rank highly for "Kelowna" or "Kelowna British Columbia." So I created a Kelowna themed page on each site, both with keyword rich content, interlinking and images. The results are too early to tell but this allows me to test the level of authority per domain, the return per domain and the potential for having 2 sites rank highly for a few phrases.

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How Microsoft Makes Money

Manoj Jasra - Friday, January 25, 2008 1 Comments

As we all know Microsoft has recently released their second quarter earnings and they did very well: $4.7 billion, or 50 cents a share, on revenue of $16.36 billion.

But how does Microsoft make money? The table below starts to segment their revenue by their various online/offline channels.


How Microsoft Makes MoneyThree Months Ended
December 31
Six Months Ended
December 31
(In millions)
2007
2006
2007
2006

Revenue

Client

4,238

2,669

2,669

8,283

5,975

Server and Tools

3,284

2,847

2,847

6,186

5,343

Online Services Business

863

625

625

1,534

1,161

Microsoft Business Division

4,814

3,512

3,512

8,921

6,944

Entertainment and Devices Division

3,060

2,968

2,968

4,988

3,978

Unallocated and other

108

(79)

(79)

217

(48)

Consolidated

16,367

12,542

12,542

30,129

23,353

Operating income/(loss)

Client

3,243

1,929

1,929

6,488

4,599

Server and Tools

1,132

986

986

2,016

1,787

Online Services Business

(248

(116)

(116

(510

(232

Microsoft Business Division

3,140

2,146

2,146

5,801

4,387

Entertainment and Devices Division

334

(306

(306

470

(430

Reconciling amounts

(1,120

(1,167)

(1,167

(1,866

(2,165

Consolidated

6,481

3,472

3,472

12,399

7,946




Below are some additional details on how Microsoft makes money - Source: Zdnet: http://blogs.zdnet.com/BTL/?p=7706

  • Microsoft’s $16 billion in revenue is a company record.
  • The company’s client unit–think Vista and XP–had operating income of $3.36 billion on revenue of $4.33 billion. For the same quarter a year ago, Microsoft’s client group had operating income of $1.84 billion on revenue of $2.58 billion. Translation: For all the whining about Vista folks are buying it.
  • Enterprise sales are strong with Microsoft’s business division and server and tools unit posted double-digit revenue growth rates. The business division–Office, Sharepoint etc–in the December quarter reported operating income of $3.18 billion on revenue of $4.81 billion.
  • Microsoft’s server and tools business had operating income of $1.72 billion on revenue of $3.28 billion in the December quarter.
  • Microsoft says it is seeing “healthy demand from both businesses and consumers in the United States and our growth in emerging markets is especially strong.”
  • Xbox 360 console sales hit the 17.7 million unit mark. That’s a lot of units for a relatively small profit. In the December quarter, Microsoft’s entertainment and devices division had an operating profit of $357 million on revenue of $3.06 billion.
  • But Microsoft’s online services division–MSN etc.–still isn’t making money with a second quarter operating loss of $245 million on revenue of $863 million.

Microsoft Financial Reports:

Current Fiscal Year

Second quarter 2008 earnings
First quarter 2008 earnings

Prior Fiscal Year

Fourth quarter 2007 earnings
Third quarter 2007 earnings
Second quarter 2007 earnings
First quarter 2007 earnings

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ZoomInfo API - ASP.NET C#

Manoj Jasra - 0 Comments

Over the last couple of days I have been digging into the ZoomInfo API (using C# - ASP.Net) to first of all better understand the API and secondly to leverage the data provided in order to use it for things like company profiling, competitors, and key contacts at a given company.

The ZoomInfo API gives you the ability to:


  • Search for any person in the ZoomInfo database by name.
  • Search for any company in the ZoomInfo database by name, domain, industry, keyword, geography, or company size.
  • Get detailed information such as description, industries, address, stock ticker, key people, mergers and acquisitions, and more on any company in the ZoomInfo database.
  • Get a list of competitors for any company in the ZoomInfo database.

Below is a sample URL to make an XML request for the ZoomInfo data:

http://api.zoominfo.com/PartnerAPI/XmlOutput.aspx?query_type=people_search_query&pc=&firstName=Brian&lastName=Balfour&key=

The "key" has to be generated by concatenating the following parameters:

  1. First 2 letters of every search term in sequential order (*** Note for the Company Competitors Query, supply the whole CompanyID)
  2. Your Shared Secret
  3. Today's day (not padded with zero)
  4. Today's month (not padded with zero)
  5. Today's year (4 digit)

Below is a method you can use to generate the MD5 code:


// Create an md5 sum string of this string
public static string ZoomEncode(String str)
{
System.Security.Cryptography.MD5CryptoServiceProvider x = new System.Security.Cryptography.MD5CryptoServiceProvider();
byte[] bs = System.Text.Encoding.UTF8.GetBytes(str);
bs = x.ComputeHash(bs);
System.Text.StringBuilder s = new System.Text.StringBuilder();
foreach (byte b in bs)
{
s.Append(b.ToString("x2").ToLower());
}
return s.ToString();
}

Below is a method you can use in C# to retrieve the XML provided by the ZoomInfo API. It takes into account the type of request made, for company detail or company competitors:



public static String getCompanyDetail(String companyDomain, String queryType, String companyID)
{
StringBuilder urlBuffer = null;

urlBuffer = new StringBuilder("http://api.zoominfo.com/PartnerAPI/XmlOutput.aspx");


urlBuffer.Append("?query_type=");
if (queryType == "company_detail")
{
urlBuffer.Append("company_detail");
}
if (queryType == "company_competitors")
{
urlBuffer.Append("company_competitors");
}

urlBuffer.Append("&pc=");
urlBuffer.Append(zoomInfoKey);

if (0 != companyID.Length)
{
urlBuffer.Append("&CompanyID=");
urlBuffer.Append(companyID);
}

if (queryType == "company_detail")
{
urlBuffer.Append("&CompanyDomain=");
urlBuffer.Append(companyDomain);
}

String keySeed = "";

if (0 != companyID.Length)
{
keySeed = companyID;
}
else
{
keySeed = companyDomain.Substring(1, 2);
}
keySeed += secret + DateTime.Today.Day + DateTime.Today.Month + DateTime.Today.Year;

urlBuffer.Append("&key=");
urlBuffer.Append(ZoomEncode(keySeed));

try
{

HttpWebRequest request = WebRequest.Create(urlBuffer.ToString()) as HttpWebRequest;
request.ContentType = "text/xml;charset=\"utf-8\"";
request.Accept = "text/xml";
request.Method = "GET";
using (HttpWebResponse response = request.GetResponse() as HttpWebResponse)
{
using (StreamReader streamReader = new StreamReader(response.GetResponseStream()))
{
String temp = streamReader.ReadToEnd();
return temp;
}
}
}
catch (Exception ex)
{
Debug.Write(ex.Message);
}
return String.Empty;

}

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Top Facebook Applications - comScore

Manoj Jasra - Thursday, January 24, 2008 0 Comments

comScore has just released a report containing a list of the top 10 Facebook Apps as well as the apps' US penetration.

“Top Friends” by Slide was the top ranked application during the month, with more than 6.2 million engaged viewers (18.5 percent of the Facebook audience), followed by Movies by Flixster with 5.2 million (15.4 percent), and SuperPoke! by Slide with 3.6 million (10.8 percent). Slide contributed three of the ten most engaged Facebook applications in November, while RockYou! contributed two.

Top Facebook Applications*

November 2007

Total U.S. – Home/Work/University Locations

Source: comScore Widget Metrix
Facebook ApplicationEngaged Widget
Viewers (000)
Penetration of Total
U.S. Facebook Audience
Total Facebook.com Visitors33,660100.0%
Total Facebook Applications20,64961.3%
Top Friends (Slide)6,23018.5%
Movies (Flixster)5,19915.4%
SuperPoke! (Slide)3,62610.8%
Compare People3,50310.4%
iLike3,44910.2%
Super Wall (RockYou!)3,2379.6%
Likeness (RockYou!)2,6938.0%
Quizzes2,5837.7%
FunWall (Slide)2,1076.3%
Graffiti1,6474.9%

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The Importance of Page One Placement

Richard Zwicky - 3 Comments

Before starting my initial post here at the Web Analytics World blog, I'd like to take a moment to say hello to all readers, and thanks to Manoj Jasra for inviting me to contribute. I'll attempt to post as regularly as possible. For those who don't know me, I'm the CEO of a search analytics firm called Enquisite, which offers a product called PPC Assurance that audits and verifies PPC campaigns; a big step beyond click fraud analysis.

I decided that for this first post I'd shed some light onto a way you can use your analytics information to help you better understand your traffic patterns.

A lot of people like to monitor their rankings. Really, that's not as important as understanding where in the rankings your customers come from. It doesn't matter if your site has moved from page 6 to page 3, if it still doesn't result in visitors. I've seen reports which claim that people regularly go 5 pages deep in results to find a web site. The numbers don't substantiate those claims.

From a search engine optimization perspective, (or PPC), all that matters is customer acquisition. While it's rewarding to see a site move from page 22 to page 3, and there will doubtless be an increase in traffic, there's no question victory is only found on page 1. Allow me to explain why.

When giving presentations on website analytics, or when demonstrating Enquisite I like to use a two slides to demonstrate the difference in traffic between first page placement and second and third page placements.

This first chart shows search referrals over a one year period. Visits referred from a listing on the first page of search results are noted in red with blue, yellow and green indicating referrals from second, third and fourth page placements. The audience sees a graph that naturally looks entirely red with a scale running between 0 to 5,000 daily referrals.


I should note, this graphic interface is pulled from the Enquisite update which is soon coming out, so if you are a present Enquisite user, you don't have this view yet. You will soon. You'll note that traffic spikes up and down weekly - Monday has the highest traffic, Saturday the lowest. Holidays usually account for the points where traffic really drops off. You can also see the summer swoon which really hits Internet wide.

The second slide that I use shows what happens when I choose to exclude all first-page referrals, leaving a graph whose tone changes dramatically as the scale drops from measuring thousands of referrals per day to measuring traffic in single digits.


On some days, there are no referrals from second or third page placements shown at all. This particular site is a little extreme, most site do get some regular traffic from pages 2+, but it serves to make an important point.

I use the transition to talk about the importance of page 1 placement for search engine optimization experts and for their clients. If your site is not found on page 1 for a key term, then there’s lots of gaps in your traffic. You'll see a marked increase in traffic on most sites as you climb the rankings and by hitting page 2. But that's nothing in comparison to being listed on page 1.

This holds true for anyone buying PPC ads as well. In fact, according to our data when searchers venture beyond page 1, the odds that they will click a paid ad drop remarkably.

For anyone running any kind of search marketing campaign you need to use this type of information to explain to a client why they need page 1 placement.

However, as there are only (usually) 10 spots on page 1 in the listings, the numbers show that page 1 is a lot more valuable than you, or your client, might have ever expected.

Finally, this type of information also shows that there's not a lot of value in "ranking reports" without the context of "do people actually search for that term?" This type of report shows you how often people really visit your web site for particular terms, and from where in the search results.

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Yahoo Up in December 2007

Manoj Jasra - Wednesday, January 23, 2008 0 Comments

comScore has released its search engine market share rankings for December 2007. In December it appears Yahoo had the biggest increase with an additional 0.5% jump.

In December, Google Sites’ share of core searches stood at 58.4 percent. Yahoo! Sites ranked second with 22.9 percent, followed by Microsoft Sites (9.8 percent), Time Warner Network (4.6 percent), and Ask Network (4.3 percent). Yahoo! Sites experienced the most significant market share increase, gaining 0.5 share points versus the previous month.
comScore Core Search Report*
December2007
Total U.S. – Home/Work/University Locations
Source: comScore qSearch 2.0
Core Search EntityShare of Searches (%)
Nov-07Dec-07Point Change Dec-07 vs. Nov-07
Total Core Search100.0%100.0%0.0
Google Sites58.6%58.4%-0.2
Yahoo! Sites22.4%22.9%0.5
Microsoft Sites9.8%9.8%0.0
Time Warner Network4.5%4.6%0.1
Ask Network4.6%4.3%-0.3

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Hitwise Releases Holiday 2007 Recap Report

Manoj Jasra - 0 Comments

Hiwise has just released their 2007 holiday report. Heather Dougherty, Research Director at Hitwise and author of the report does a great job covering the retail trends, traffic sources, uses of Social Networking/Email/Search, and the key findings. Below is a summary of the report. Download your copy here.

  • Strong overall traffic growth despite economic fears – The total market share of visits to the Hitwise Retail Index increased by 17% between Thanksgiving and Christmas Day.
  • Shoppers flocked online on Thanksgiving Day to check out online-only specials and Black Friday promotions – The largest market share of visits to the Hitwise Retail Index occurred on Thanksgiving Day this year, an increase of 20 percent compared to 2006. This is the fourth year in a row that traffic has peaked on Thanksgiving Day, making it the busiest day online in terms of market share of visits during the holiday shopping season.
  • Promotions drive season’s highest growth in market share on Cyber Monday – The Hitwise Retail Index comprising the top 100 retail websites received 5.07 percent of all US visits on November26, 2007, representing an increase of 26 percent versus November 27, 2006, with 4.02 percent of visits.
  • Search and cross-shopping drive the majority of referrals – Search engines and other retail websites topped the list of traffic sources to the Hitwise Retail Index and together contributed 57% of upstream traffic in December 2007. Email also remained a key communication tool to help drive customers to retail websites.
  • Traffic to comparison shopping engines (CSEs) increased during the 2007 holiday season – The comparison shopping engines experienced strong growth during the holiday season, as price conscious shoppers research holiday purchases. The market share of visits was 48% higher in December 2007 than last year.
  • Retailer participation helped drive additional consumer interest for Black Friday ad websites – Traffic to Black Friday websites increased by 51% for the week ending November 24, 2007 compared to the same week in 2006 as a result of broader consumer awareness and a greater array of content from retailers.
  • Nintendo Wii and Uggs dominate product searches – Nintendo Wii and Ugg boots were consistently the top searches among products during this holiday season. Interest in the Nintendo Wii remained strong leading up to the Christmas holiday even as retailers ran out of stock.
  • Shoppers sought gift cards from credit card issuers – Visa and American Express gift cards were the most popular searches for ‘gift cards’ during much of December. Price-conscious consumers also looked for free and discounted gift cards to stretch holiday budgets.

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2008 Internet Marketing Landing Page Handbook from Marketing Sherpa

Manoj Jasra - Tuesday, January 22, 2008 2 Comments

by Tim McAtee, Senior Analyst at Marketing Sherpa

The second edition of MarketingSherpa’s Landing Page Handbook has updated and added to the original edition for 2008. To that end, we nearly doubled the amount of information in the book, added dozens of examples of best-practices, and executed two all-new research studies. The result is a time-tested book of practical advice that is jam-packed with up-to-date hard data and solid examples.


One of the original studies undertaken for this book looked at a large sample of existing landing pages being linked to in current advertising and search marketing to get a quantitative overview of up-to-date landing page designs. The second original study was a survey that went to thousands of practicing marketers to get a qualitative look at attitudes towards landing page design, budgets, office politics, and current best-practices.

We found that landing pages, despite their incredibly important role in online marketing, are still regularly neglected by marketers, and that over one-fifth of online marketers are still making rather basic design errors on their landing pages. For example, 22% of marketers surveyed still have a “clear fields” button, often found on template-based forms, right next to their “submit” button. From a marketing or usability standpoint, this makes absolutely no sense.

For more sophisticated marketers, we’ve included quite a bit of information on how to go about testing and improving landing page designs. It’s interesting to note that among marketers not testing their landing pages, they were equally likely to see year-over-year conversion rates increase or decrease, yet marketers who ran any test, even simple ones, were at least 5 times more likely to see year-over-year conversion rates increase rather than decrease.

Aside from being loaded with factoids and practical knowledge related to landing pages, we’ve also made an effort to advise an embattled marketer on the best ways to go about fighting for a landing page design and testing budget, dealing with office politics, and navigating the many roadblocks to marketing success.

The 2008 Landing Page Handbook is online at our SherpaStore site.

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Top Web Properties in Canada - December 2007

Manoj Jasra - Monday, January 21, 2008 2 Comments

Microsoft Sites maintained its position as the top property with nearly 22.5 million visitors, reaching 94 percent of the Canadian online population. Microsoft was followed closely by Google Sites with 22.3 million visitors, Yahoo! Sites with 16.3 million visitors and Facebook.com with 15.4 million visitors.

Driven by holiday shopping, Apple Inc. and Best Buy Sites both gained several spots in the December rankings, while The Weather Network Meteomedia (#12) and Telus Sites (#24) also moved up several positions.
Source: http://www.comscore.com/press/release.asp?press=2007

Top 25 Properties for December


 
Top 25 Properties by Number of Canadian Unique Visitors*
December 2007 vs. November 2007
Total Canada – Home and Work Locations**
Source: comScore World Metrix
December RankNovember RankProperty

Total Unique
Visitors (000)     
Dec-07

N/AN/ATotal Internet : Total Audience

23,784

11Microsoft Sites

22,449

22Google Sites

22,274

33Yahoo! Sites

16,331

44Facebook.com

15,378

55eBay

13,770

66Time Warner Network

12,070

77Wikipedia Sites

10,585

89Yellow Pages Group

9,788

98Amazon Sites

9,418

1013Apple Inc.

8,776

1110Canoe Network

8,388

1218The Weather Network Meteomedia

7,900

1311CNET Networks

7,678

1416Fox Interactive Media

7,670

1514Ask Network

7,485

1612CTVglobemedia

7,396

1715New York Times Digital

6,964

1822Best Buy Sites

6,812

1919Viacom Digital

6,702

2017Adobe Sites

6,226

2120CBC-Radio Canada Sites

5,894

2224WhitePages

5,294

2323Gorilla Nation

5,160

2430Telus Sites

4,945

2525TD Bank Financial Group

4,547


*Ranking based on the top 100 Canadian properties in December 2007.
** Excludes traffic from public computers such as Internet cafes or access from mobile phones or PDAs.

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BidVertiser Integrates with FeedBurner, Blogger, WordPress

Manoj Jasra - 1 Comments

BidVertiser has recently added the ability to integrate its services with FeedBurner, Blogger and WordPress:

  1. WordPress Plugin to allow you to seamlessly embed the BidVertiser Ads in your feeds.
  2. Solution for FeedBurner that allows you to embed the BidVertiser Ads in your current FeedBurner address.
  3. Solution for Blogger that allows you to embed the BidVertiser Ads in the footer of each of your post feeds.

The integration is actually quite simple and literally takes less than a minute to setup. Below are the instruction for Blogger and Feed Burner:

Blogger (full instructions)

  1. Login to your Blogger account.
  2. Click Settings -> Site Feed.
  3. Copy your BidVertiser Feed Code to the Post Feed Footer area.
  4. You must also set Enable Post Pages to Yes (in Archiving settings) and set Allow Blog eeds to Full.
  5. Click Save Settings.

FeedBurner (full instructions)

  1. Register your ORIGINAL feed with BidVertiser (not the one you got from FeedBurner).
  2. Login to your FeedBurner account.
  3. Click Edit Feed Details.
  4. Type your new feed address from BidVertiser under Original Feed.
  5. Click Save Feed Details.

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Omniture Completes Visual Sciences Acquisition

Manoj Jasra - 0 Comments

Last Thursday Omniture finished one of the largest web analytics acquisitions by completing the purchase of Visual Sciences. Below is a portion of the press release from Omniture.

HBX Analytics will be rebranded as Omniture SiteCatalyst HBX, and will continue to be supported until the key features have been integrated into Omniture SiteCatalyst.

Customer Integration

The customer services team dedicated to supporting the Visual Sciences customer base has been enhanced to include personnel from both companies who will leverage the infrastructure and programs of the Omniture Global Support Organization. In most cases, the day-to-day account and services contacts for Visual Sciences customers will not change.

A migration program is available for all HBX customers—providing a package of complimentary migration services and technology tailored to the specific needs and requirements of each customer. Omniture has formed an HBX Migration Consulting Services team staffed with experts who have thousands of hours of experience migrating HBX customers to SiteCatalyst.

Beginning on January 22, Omniture will roll out a Customer Welcome Program, which will include a series of customer meetings, informational webinars, training and local user groups designed exclusively for Visual Sciences customers. At the global 2008 Omniture Summits, HBX migration tracks will be offered in addition to other educational breakout sessions about Omniture products and best practices. The Omniture Summits provide an opportunity for Visual Sciences customers to connect with the Omniture community and will host the first meeting of a Visual Sciences Customer Advisory Council to solicit feedback that will shape Omniture’s product roadmap and development plans. For additional details on these programs visit www.omniture.com/visualsciences/welcome.

Employee Integration

Several Visual Sciences executives will assume senior management positions at Omniture. Aaron Bird will join Omniture as general manager of the Discover OnPremise product line, Ray Rauch will head up the HBX Migration Services team and Brian Sullivan will operate as general manager of Omniture Site Search & Publish. Visual Sciences’ chief executive officer Jim MacIntyre will continue to work with Omniture through a transition period assisting with integration and product roadmap and will then pursue other interests.

Visual Sciences’ employees will continue to be located in their San Diego, California and Herndon, Virgina offices. All Omniture employees located in the San Francisco Bay Area—including the Visual Sciences and Offermatica teams—will be brought together in Omniture’s San Francisco office.

Financial Information

As a result of the acquisition, Visual Sciences common stock will no longer be traded on NASDAQ, and each outstanding share of Visual Sciences capital stock (other than dissenting shares, if any) has been converted into the right to receive 0.49 of a share of Omniture common stock and $2.39 in cash. Omniture also assumed outstanding options under Visual Sciences’ equity incentive plans. Omniture has also assumed the shares reserved under the Visual Sciences 2004 Equity Incentive Plan, as adjusted to reflect the transaction, to be used for future equity award grants.

The Visual Sciences acquisition, excluding transaction costs, is expected to be accretive to earnings immediately on a non-GAAP basis. Additional information regarding acquisition-related expenses and Omniture’s fiscal year 2008 combined financial targets will be provided during the company's fourth quarter fiscal 2007 results conference call scheduled for Thursday, February 7, 2008, at 5:00 p.m. Eastern Standard Time.

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2007 Global Website Stats - VisiStat

Manoj Jasra - Friday, January 18, 2008 0 Comments

VisiStat AnalyticsAnalytics vendor, VisiStat, has released a new report containing a summary of Global web analytics statistics they collected over 2007. The report covers global website usage, search engine usage, keyword analysis, top browsers, top operating systems. See the full report here: http://www.visistat.com/web-use-trends-2007.php

Usage Stats:

Average Bounce Rate: 72.8%
Repeat Visitors: 30.4%
Average Visitor Click Path: 3.2 pages
Duration of Average Visit: 2.14 minutes

Search Engine Usage Stats

Yahoo  MSN  Google

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Google Dominates Video

Manoj Jasra - Thursday, January 17, 2008 0 Comments

comScore (NASDAQ: SCOR), a leader in measuring the digital world, today released its comScore Video Metrix report for November 2007, indicating that more than 75 percent of U.S. Internet users watched a video online (including both streaming video and progressive downloads), averaging 3.25 hours of video per person during the month. Google Sites, which includes YouTube.com, increased its video market share by more than two percentage points to 31.3 percent from October to November.

Google Expands Lead in Online Video Market Share

Americans viewed nearly 9.5 billion online videos in November, with Google Sites once again ranking as the top U.S. video property with 3 billion videos viewed (31.3 percent share of all videos viewed), 2.9 billion of which occurred at YouTube.com (30.6 percent). Fox Interactive Media ranked second with 419 million videos viewed (4.4 percent), followed by Yahoo! Sites with 328 million (3.5 percent) and Viacom Digital with 304 million (2.6 percent).

Top U.S. Online Video Properties* by Videos Viewed

November 2007

Total U.S. – Home/Work/University Locations

Source: comScore Video Metrix
PropertyVideos Viewed

 (MM)
Share (%) of

Videos
Total Internet 9,491100.0%
Google Sites2,96631.3%
Fox Interactive Media4194.4%
Yahoo! Sites3283.5%
Viacom Digital2452.6%
Time Warner Network1841.9%
Microsoft Sites1811.9%
Disney Online961.0%
ABC.com880.9%
ESPN870.9%
Break470.5%

Full Release: http://www.comscore.com/press/release.asp?press=2002

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Cloud Computing from Salesforce - Force.com

Manoj Jasra - 0 Comments

Salesforce.com [NYSE: CRM], today announced Force.com Cloud Computing Architecture. Delivering the power and flexibility of cloud computing to the enterprise, Force.com Cloud Computing Architecture includes a new pay-per-login utility pricing model for the Force.com Platform, and Force.com Development-as-a-Service, a new set of tools and services that will enable enterprise developers to easily harness the promise of cloud computing for application development. With Force.com providing the global infrastructure and services for database, logic, workflow, integration, user interface, application development and application exchange, the Force.com Cloud Computing Architecture offers the most comprehensive set of capabilities to harness cloud computing for the enterprise.

“Cloud computing, or Platform-as-a-Service, has enormous potential for the
enterprise,” said Marc Benioff, chairman and CEO, salesforce.com. “Cloud
computing offers almost unlimited computing power and collaboration at a massive
scale. With Force.com Platform-as-Service, we are providing the necessary
building blocks to make cloud computing real for the enterprise.”

As part of the Force.com Cloud Computing Architecture, salesforce.com is announcing a new utility pricing model for the Force.com Platform to give customers the flexibility to deploy Platform-as-a-Service applications to users throughout their enterprise based on their usage needs and patterns. CIOs and IT managers now have the power to deploy Force.com for unlimited or per-login usage for regular or occasional users depending on the specific needs of their enterprise.

Customers are Building and Deploying PaaS Apps in the Cloud

Salesforce.com customers have already created more than 50,000 custom applications with the Force.com Platform, such as Accounts Receivable, Bug Enhancement Tracking, Employee Compliance and Training, Emergency Room Staffing, Expense Reporting, Food Ingredient Management, Recruiting, Time Management, and many others. The new Force.com utility pricing model will enable customers to deploy these custom applications throughout their enterprises in ways that make sense base on employee usage patterns.

For example, users in the Account Payable department may use Expense Reporting applications on a daily basis and need unlimited access to them for processing and accounting. Sales or marketing personnel may only need to access an Expense Reporting application once per month or a few times per quarter. The IT department can now take advantage of Force.com to deploy the Expense Reporting application in an unlimited fashion in the Account Payable department, and have per-login usage for sales and marketing employees.

Revolutionary Utility Pricing for Force.com Platform-as-a-Service
Force.com cloud (per login) pricing is now available. The list price is $5.00 per login with a maximum of 5 logins per user per month, and will be offered at a special promotional price of $0.99 per login now through the end of 2008. For more frequent users (more then 5 logins per month), Force.com unlimited pricing continues to be $50 per user per month.

Force.com PaaS - A Cloud Computing Architecture for the Enterprise

The Force.com Platform-as-a-Service provides a comprehensive Cloud Computing Architecture to revolutionize application creation and delivery. Provided completely as a service via the Internet, the Force.com Platform provides the necessary building blocks to enable business application creation and delivery, without the need for software and hardware client-server infrastructure.

Below is a graphic of the Force.com IDE:

Force.com IDE

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Rocky Road for Oracle

Manoj Jasra - 0 Comments

CMS Watch, a vendor-neutral analyst firm that evaluates content technologies, has found that some of the largest enterprise portal vendors are experiencing the most change right now, and therefore, choices that appear conservative to customers might actually carry significant near-term risks. BEA and Oracle customers in particular should expect to see major shifts pending yesterday’s acquisition, as four, overlapping enterprise portal products will compete for attention under Larry Ellison.

This analysis stems from research CMS Watch conducted for its recently released "Enterprise Portals Report 2008," which evaluates 16 portal solutions head-to-head.

CMS Watch contributing analyst, Janus Boye, served as lead researcher. "CIOs
increasingly view enterprise portals as a key element in strategies ranging from
SOA to Web 2.0, so they naturally seek to minimize product and vendor risk,"
said Boye. "However, procurement managers and technology leaders who ultimately
make product adoption decisions should understand that some of the biggest names
in this business are undergoing substantial transformation that will lead to
shifting roadmaps and product sets over the next few years," Boye added.

The trend is clear among the largest vendors:
  • Oracle has leapfrogged its longstanding Oracle Portal product with a quite new and lightly implemented Oracle WebCenter, and now has acquired BEA – itself supporting two different portal products, after cancelling plans to merge them into a single platform. Upon concluding the take-over, Oracle will support four separate enterprise portal products that substantially overlap.
  • Sun is transitioning its Portal Server to an open source license – boosting the trajectory of a traditionally low-profile offering – but also introducing a new model and set of relationships to the customer base.

Conversely, SAP of late has invested only minimally in its portal solution, which has fallen behind its peers functionally, even if it remains very much a "known quantity" within the SAP customer base. Meanwhile, Microsoft SharePoint 2007 has changed very little in the past year, as customers and integrators alike continue to experiment broadly with the core platform in the absence of clear roadmap signals from Redmond.

Although product and institutional evolution is healthy, highly rapid or unduly tepid change can introduce different types of risk to enterprise technology investments. To plot the current state of product and vendor evolution among major Enterprise Portal suppliers, CMS Watch has developed a "Vendor Risk Profile."

The Enterprise Portals Report evaluates 16 major solutions from:

- Apache
- BroadVision
- eXo
- IBM
- Liferay
- Microsoft
- Oracle / BEA
- Plone
- Red Hat/JBoss
- SAP
- Sun
- uPortal
- Vignette

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MySpace Down Facebook, myYearbook Up

Manoj Jasra - Wednesday, January 16, 2008 0 Comments

Hitwise, today announced that MySpace.com averaged 76.35 percent of all U.S. visits in 2007 among a custom category of 53 leading social networking websites. Facebook.com, Bebo.com and BlackPlanet.com received the next largest number of visits, as each received 12.57, 1.24 and .87 percent, respectively. The remaining 49 social networking websites in the custom category accounted for 8.97 percent of U.S. visits. myYearbook had the largest year over year increaese with a jump of 407%.


Market Share of U.S. Internet Visits to Top 10 Social Networking Websites

Rank

NameDomain

Dec-07

Dec-06

YoY % Change

1

MySpacehttp://www.myspace.com/

72.32%

78.89%

-8%

2

Facebookhttp://www.facebook.com/

16.03%

10.59%

51%

3

Bebohttp://www.bebo.com/

1.09%

0.99%

10%

4

BlackPlanet.comhttp://www.blackplanet.com/

1.04%

0.96%

8%

5

Club Penguinhttp://www.clubpenguin.com/

0.80%

0.54%

48%

6

Gaiaonline.comhttp://www.gaiaonline.com/

0.76%

0.58%

31%

7

myYearbookhttp://www.myyearbook.com/

0.73%

0.14%

407%

8

hi5http://www.hi5.com/

0.63%

0.64%

-1%

9

Classmateshttp://www.classmates.com/

0.55%

0.58%

-7%

10

Yahoo! 360360.yahoo.com

0.54%

0.91%

-40%

Note - data is based on a custom category of 53 of the leading social networking websites ranked by market share of U.S. visits, which is the percentage of online traffic to the domain or category, from the Hitwise sample of 10 million U.S. Internet users. Hitwise measures more than 1 million unique websites on a daily basis, including sub-domains of larger websites. Hitwise categorizes websites into industries on the basis of subject matter and content, as well as market orientation and competitive context.
Source: Hitwise

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MacBook Air vs. Dell vs. Toshiba vs. HP vs. Acer

Manoj Jasra - 2 Comments

Yesterday at Macworld, Apple introduced the MacBook Air. I just had a few looks at the images on the Macworld site and I was blown away at the size of this notebook.

It weighs about 3 pounds, and sports a thickness of 0.16-0.76 inches. It's 12.8 inches wide and 8.95 inches deep. The MacBook Air features a 1.8-inch hard disk drive with 80GB of storage capacity standard. The laptop is powered by an Intel Core 2 Duo chip running at 1.6GHz, with 1.8GHz available as an option. The chip operates with 4MB of on-chip shared L2 cache running at full processor speed, and uses an 800MHz frontside bus. 2GB of 667MH DDR2 SDRAM is also included.

I thought it would be interesting to compare the MacBook Air with other mainstream notebooks from Dell, Toshiba, Acer and HP.


Apple MacBook Air Notebook

Dell XPS M1330
Weight: Starting at 3.97
Width: 31.8cm
Height: 2.21cm – 3.38cm
Depth: 23.8cm
Dell XPS

Toshiba Techra
Depth 11.1 in
Height 1.4 in
Weight 5.3 lbs
Width 13.2 in

Toshiba Techra M9-S5515X

HP Pavilion dv2700t
Dimensions: 13.15 (L) x 9.33 (W) x 1.02 (min H)/1.54 (max H)
Weight 5.29lbs

HP Pavilion dv2700t


Acer Ferrari 1100
Dimensions & Weight
11.9" (304.0mm) W x 8.9" (228.0mm) D x 1.3" (34.0mm) H
4.3 lb. (1.95kg)

Acer Ferrari 1100

Toshiba Answers with R500

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Top 50 Web Properties - December 2007

Manoj Jasra - Tuesday, January 15, 2008 0 Comments

comScore, Inc. (NASDAQ: SCOR), today released its monthly analysis of U.S. consumer activity at top online properties for December 2007 from the comScore Media Metrix service.
Yahoo! Sites continued its reign as the top U.S. Web property in December with nearly 137 million visitors, followed by Google Sites (133 million visitors) and Microsoft Sites (120 million visitors). Apple Inc., which benefited from interest in popular holiday gifts like the iPod and iPhone, moved up one spot to capture position 10 with 47.7 million visitors. Holiday shopping also lifted Sears Sites, which jumped 10 spots to number 21, Best Buy Sites, which rose 5 spots to 22, and JCPenney Sites, gaining 5 spots to position 40. NBC Universal, iVillage.com: The Womens Network, and Weatherbug Property all entered the rankings this month capturing positions 48, 49, and 50, respectively.

comScore Top 50 Properties (U.S.) 
December 2007 
Total U.S. - Home, Work and University Locations 
Unique Visitors (000) 
Source: comScore Media Metrix 
RankPropertyUnique Visitors

(000)
 Total Internet : Total Audience183,619
1Yahoo! Sites136,634
2Google Sites132,954
3Microsoft Sites120,034
4Time Warner Network119,545
5Fox Interactive Media81,847
6eBay79,892
7Amazon Sites65,205
8Wikipedia Sites51,851
9Ask Network49,509
10Apple Inc.47,724
11New York Times Digital44,362
12Wal-Mart44,341
13Viacom Digital43,109
14Target Corporation42,634
15Weather Channel, The40,663
16CNET Networks35,773
17Facebook.com34,658
18Adobe Sites30,798
19AT&T, Inc.30,212
20Verizon Communications Corporation28,656
21Sears Sites27,203
22Best Buy Sites27,067
23Gorilla Nation26,642
24Shopzilla.com Sites26,524
25Comcast Corporation26,445
26Disney Online26,167
27CBS Corporation25,083
28Glam Media25,028
29CRAIGSLIST.ORG24,468
30Yellowpages.com Network24,453
31Bank of America23,771
32Superpages.com Network23,448
33Monster Worldwide22,565
34Real.com Network20,988
35ESPN20,667
36E.W. Scripps20,207
37Gannett Sites20,163
38United Online, Inc19,617
39Circuit City Stores, Inc.18,751
40JCPenney Sites18,729
41Expedia Inc18,702
42NFL Internet Group18,557
43Lycos Sites18,427
44UPS Sites18,314
45AmericanGreetings Property18,102
46Photobucket.com LLC18,060
47ARTISTdirect Network17,729
48NBC Universal17,309
49iVillage.com: The Womens Network17,234
50Weatherbug Property17,077

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