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Real Time Analytics Monitoring

Manoj Jasra - Monday, March 31, 2008 2 Comments

Technology Leaders, will offer its customers immediate access to ALERT, a powerful analytics alerting and monitoring product that delivers real-time alerts via email as well as the ability to quickly locate the most dynamic reports.

“Our ALERT product innovates the way customers interact with analytics reporting,” said Andrew Edwards, a Managing Partner at Technology Leaders. “ALERT gives you the news about your analytics”. Using ALERT, a customer can receive emails about reports that have changed from their historical norms; then click through to the most dynamic reports. They can adjust the sensitivity of the alerting function. Additionally, they can locate new trends otherwise hidden from typical dashboards and ‘top pages’ reporting. “ALERT saves analysts time,” said Edwards, “by letting them find important trends in minutes, not hours.”
Rand Schulman, a Boardmember at Technology Leaders adds, “Having been a senior executive at analytics vendors like WebTrends, WebSideStory and KeyLime, I know that the market has been looking for a product like ALERT for a long time.”

“We’ve been working closely with analytics customers since 2003,” adds Edwards. “We have identified that the most pressing need was for timely, actionable data. We created ALERT to enable customers to focus only on the data that matters.”

ALERT is designed to work in conjunction with leading web analytics tools.

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US Government using Google

Manoj Jasra - 0 Comments

According to the San Francisco Chronicle, US Intelligence is turning to Google in order to help out with their organization of top secret documents. This includes documents related to North Korea as well as al Qaeda. Google's larger plans are to go past its traditional consumers and move onto organizations such as schools and corporations:

In addition to the intelligence agencies, Google's government customers include the National Oceanographic and Atmospheric Administration, the U.S. Coast Guard, the National Highway Traffic Safety Administration, the state of Alabama and Washington, D.C.

Many of the contracts are for search appliances - servers for storing and searching internal documents. Agencies can use the devices to create their own mini-Googles on intranets made up entirely of government data.

Additionally, Google has had success licensing a souped-up version of its aerial mapping service, Google Earth. Agencies can use it to plot scientific data and chart the U.S. coastline, for example, giving ships another tool to navigate safely.

Spy agencies are using Google equipment as the backbone of Intellipedia, a network aimed at helping agents share intelligence. Rather than hoarding information, spies and analysts are being encouraged to post what they learn on a secure online forum where colleagues can read it and add comments.

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GM Leads in Online Ads among Auto Manufacturers

Manoj Jasra - Friday, March 28, 2008 0 Comments

source comScore: General Motors was the top online advertiser among auto manufacturers in January, delivering nearly 1.7 billion total display ad views in the U.S., followed by Toyota (1.4 billion) and Ford Motor Company (1.1 billion). General Motors also led in reach, with approximately 103 million unique individuals receiving their display ads during the month, followed by Ford which reached 95 million people and Toyota which reached 62 million. But, both General Motors and Ford were outmuscled by Toyota in terms of ads delivered per person reached. Toyota delivered a frequency of 22 ads per person during the month, compared to 16 for General Motors and 11 for Ford.

Top Auto Manufacturer Online Advertisers
by Total Display Ad Views January 2008
Total U.S. - Home/Work/University Locations
Source: comScore Ad Metrix

Advertiser

Total Display Ad Views (000)

Share of Voice*

Ad-Exposed Unique Visitors (000)

Average Frequency

General Motors

1,687,065

32.8%

102,574

16.4

Toyota

1,356,782

26.4%

62,428

21.7

Ford Motor Company

1,075,831

20.9%

94,987

11.3

Honda

377,863

7.3%

57,923

6.5

Nissan

291,666

5.7%

31,262

9.3

Chrysler LLC

123,868

2.4%

22,142

5.6

Hyundai Motors Inc.

95,246

1.9%

16,723

5.7

Volkswagen

60,498

1.2%

7,126

8.5

Suzuki Motor Corporation

42,491

0.8%

15,389

2.8

Harley Davidson

35,287

0.7%

6,109

5.8


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Microsoft Sharepoint Server Report 2008 - CMS Watch

Manoj Jasra - Thursday, March 27, 2008 0 Comments

Microsoft Office SharePoint Server 2007 is repeating history as it mimics the allure and pitfalls of Lotus Notes, according to research released today by CMS Watch, an independent analyst firm that evaluates content technologies.

SharePoint exploits traditionally underserved collaboration needs for information workers laboring within Office tools, and fulfills a common desire to easily create disposable workspaces, CMS Watch found.

Like Notes in a previous decade, IT often embraces SharePoint as a simple answer to myriad business information problems. But the platform can easily morph into a technical and operational morass, as repositories proliferate, and IT comes to recognize that various custom applications require highly specialized expertise to keep running properly.

CMS Watch also found:

- Prior to the advent of SharePoint, simple collaboration services were remarkably clumsy or absent in many content management and knowledge management systems. "By focusing on basic file sharing," argues contributing analyst Shawn Shell, "SharePoint addresses an immediate need for many small and mid-sized businesses, as well as autonomous enterprise departments."

- As a collaboration platform, SharePoint does have its drawbacks. Explains CMS Watch founder, Tony Byrne, "Customers readily shared their frustrations: Redmond's rather belated embrace of Web 2.0, SharePoint's poor support for individuals working on multiple different teams, as well as its cumbersome and incomplete integration with Outlook."

- Unfortunately, as you grow very large SharePoint environments, the controls that enterprises would want to see simply don't exist natively within the platform. "Whether it's the lack of a workflow-based provisioning process, or enterprise-level administration, or the ability to effectively categorize large numbers of documents or PowerPoint slides, SharePoint remains ill-suited to enterprise-wide collaboration and knowledge management," notes CMS Watch analyst, Alan Pelz-Sharpe.

These findings stem from "The SharePoint Report 2008," a 190-page evaluation of SharePoint from an enterprise perspective, which assesses the platform's suitability for different business scenarios across various customer tiers. CMS Watch evaluates technologies from a buyer's perspective, testing tools and debriefing licensees about actual implementation experiences.

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Online Competitive Intelligence Factors

Manoj Jasra - 3 Comments

Coming from an agency, there are often times when there is need to perform a competitive analysis for a client in order to better understand the client's position in the competitive landscape. The main purpose of a competitive analysis should be to gain awareness of the competitive factors analyzed and to leverage the client's strengths, weaknesses, opportunities and threats (SWOT) to their advantage. So what kind of factors should be included in an online competitive analysis? Below are a few that I feel should always make the competitive analysis list:

  • Domain Age: The age of your domain can have an affect in the way search engine determine authoritativeness for your site. Theoretically, the longer the domain has been active, the more value it receives from search engines. Webconfs has a great tool for calculating the age of your domain and your competitors' http://www.webconfs.com/domain-age.php.
  • Search Engine Visibility: Take your vertical's main keyword basket and analyze how visible your site is compared to its competitors in Google, Yahoo, MSN, ASK and AOL. Comparing the number of top X rankings can give you a sense of your keyword market share.
  • Site Traffic: This one is difficult to compare unless you have access to your competitors' analytics, however Compete.com's search analytics does a fairly decent job of providing some insight.
  • In Bound Link Quality: Using a combination of Yahoo Site Explorer and a batch PageRank checker you can begin to determine the quality of back-links for a given domain. The quality of links is more important than the quantity.
  • In Bound Link Anchor Text: The quality of links is partially based on the theme of the linking site as well as the anchor text that is linking to you. Image or branded links aren't as high quality as keyword rich links. http://www.webconfs.com/anchor-text-analysis.php
  • Meta Tags: This maybe considered simplistic and old school but meta description and title tags are still important in SEO. Analyzing description and title tags can help you determine which competing sites best differentiate themselves as well as the messaging the site is providing visitors.
  • Paid Search Campaigns: On the other side of the fence their is sponsored campaigns and a tool like SpyFu can give you some insight on PPC competitors and keyword costs.
  • Blogs: Got a blog? Check out Blog Juice from Text Link Ads, which looks at Bloglines, Alexa and Technorati to compute a "juice" score.

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User Interactions with Images and Video on Websites

Manoj Jasra - Tuesday, March 25, 2008 0 Comments

Enquiro Research has just released another eye tracking white paper: Barriers on a Website, which explains how users interact with graphics and rich media in the navigation of a website. This whitepaper reveals:
  1. How graphics can act as barriers to website user navigation.
  2. How graphics can coax users towards essential website information.
  3. If multimedia on a website creates a “wow” factor or a trap.

Download Now!

Barrier scanning is a term given to the type of scan behavior that deviates from the ideal user flow due to those on site design elements that can impede, redirect, or coach a certain type of user engagement. This is important, because this is this type of behavior that is working in combination with the value of your content, benefit messaging, and relevance to cause your websites to have high abandonment rates, low conversion rates, and lower ROI.

Understanding barrier scanning can greatly improve your website’s ability to resonate with your market by helping to make navigation and conversion paths more in-line with an intuitive user response, by making your page more dynamic, and by giving your content a better chance to sell to your unique visitor.

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Google News and Gmail Updates

Manoj Jasra - 1 Comments

Users of Google News now have the ability to add comments to individual news items. Comments give people related to a news story the chance to directly respond to it. These comments are linked to alongside the normal media coverage for that story. This feature helps provide more perspectives on a particular story without sacrificing the quality of our coverage. Additionally, these comments provide a unique insight, because they come from individuals who otherwise may not have had an opportunity to share their responses.
Gmail's codebase has been revamped and this allowed Google to push out more of Gmail's features to Google Apps users. Employees, students and other Google Apps users will soon start seeing useful features like these:

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SEO Optimization and Web Implementation Tools

Manoj Jasra - Monday, March 24, 2008 0 Comments

As a blogger, SEO Strategist and partial web developer, I find myself using numerous tools to help optimize blogs/websites. Below are few great tools/services which help make my optimization and implementation tasks a lot more efficient:

Bust-a-Name: A very quick and intuitive way to determine the availability of a given domain name. Bust-a-Name also provides suggestions for new domain names based on inputted keywords.

If you're not a web designer and need a simple and professional way to implement a website then checkout Weebly. Weebly, is a free service which offers dozens of website templates which you can customize and upload to your own domain.
Microsoft AdCenter's Keyword Service Platform provides numerous keyword analysis data and tools such as Keyword extraction, suggestion, search buzz, monthly traffic, keyword categorization, geographic info, demographic info, monetization info (clicks, impressions, avg positions, CTR, CPC).


SEO Digger is a decent keyword gathering and research tool but what it really helps me with is determining a given site's overall theme and keyword focus. Apart from a list of search queries, wordtracker and overture results are also determined (keyword popularity calculated by Wordtracker.com). Data is also CSV-exportable.

Yahoo pipes can act as a very robust feed reader. It allows me to organize different blogs' data into a single source and apply numerous types of filters. Additionally I can combine all of the feed content from the blogs I write for and offer it to my readers as a single source rather than multiple feeds.

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Free Images for Bloggers by PicApp

Manoj Jasra - Saturday, March 22, 2008 0 Comments

A new service that gives bloggers and other online publishers access to copyrighted news and creative images free to use alongside their editorial content, is available in public beta at http://www.picapp.com/.

PicApp enables bloggers to choose from extensive collections of millions of copyrighted images being updated by the thousands each day that have been licensed from Getty Images, Corbis and other prestigious image agencies to visualize the content on their web sites. Each image is accompanied by a non-intrusive ad to drive royalties to the related content partners, instead of the traditional license fees.

Bloggers covering the day-to-day trials and tribulations of the U.S. presidential race, for instance, could find up-to-the-minute photos of the candidates on the campaign trail at PicApp.com. Celebrity junkies can get their fix of Hollywood photos from PicApp. Sports writers can get play-by-play action photos of current superstars, like Tiger Woods or Roger Federer, as they make history to supplement a news story.

Plenty of topical photographs, such as themed images for the passing St. Patrick's or upcoming Mother's Days, are also available.

Interested bloggers can go to www.picapp.com to start getting images to enhance the content at their sites right away. Since the start of closed beta, PicApp has had an enthusiastic response from bloggers, according to Gura. Usability of the service has also increased, as bloggers have provided their feedback.

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This Weeks Must Reads in Search Marketing

Manoj Jasra - Thursday, March 20, 2008 0 Comments

Many online marketers were busy attending Search Engine Strategies New York this week and this included some interesting news stories from there. Additionally there was a lot of buzz everywhere else as well, below are this week's must reads in search marketing:

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Yahoo Answers Down but Dominating Q&A Websites

Manoj Jasra - 0 Comments

The market share of U.S. visits to a custom category of Question and Answer websites has increased 118 percent for the week ending Mar. 15, 2008, compared to the same week in 2007, Hitwise reported today. Over the past two years, U.S. visits to this category have increased 889 percent comparing Feb. 2008 versus Feb. 2006.

The most visited website within the Questions and Answers category last week was Yahoo! Answers (answers.yahoo.com), which received 74.05 percent of the market share of U.S. visits. Wiki.Answers.com was the second most visited website receiving 18.35 percent of visits, followed by Answerbag.com, which received 4.42 percent of visits. WikiAnswers, launched in June 2007 has seen its U.S. visits increase 125 percent comparing the week ending Jun. 9, 2007 versus Mar. 15, 2008.


Top 5 Question and Answer Websites ranked by Market Share of U.S. Visits

Rank

Name

Domain

U.S. Visits w/e Mar. 15, 2008

U.S. Visits w/e Mar. 17, 2007

Percent Change

1

Yahoo! Answersanswers.yahoo.com

74.05%

94.25%

-21%

2

WikiAnswerswiki.answers.com

18.35%

NA

NA

3

Answerbagwww.answerbag.com

4.51%

2.46%

83%

4

Ask MetaFilterask.metafilter.com

1.80%

1.88%

-4%

5

Askvillewww.askville.com

0.85%

0.20%

316%

Note - the Hitwise data is based on a custom category of eight of the leading Answer websites ranked by U.S. market share of visits as defined by the IAB, which is the percentage of online traffic to the domain or category, from the Hitwise sample of 10 million U.S. Internet users. Hitwise measures more than 1 million unique websites on a daily basis, including sub-domains of larger websites. Hitwise categorizes websites into industries on the basis of subject matter and content, as well as market orientation and competitive context. The market share of visits percentage does not include traffic for all sub-domains of certain websites which could be reported on separately.
Source: Hitwise

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SES NY: Widemile Launches New Multivariate Optimization Platform

Manoj Jasra - Wednesday, March 19, 2008 0 Comments

Widemile Inc., recently announced the beta availability of its third-generation optimization platform, a browser-based application which helps online marketers maximize campaign performance by testing and optimizing landing pages and other web content for higher conversion rates. Widemile also announced thirteen (13) industry partners who will use the new platform on behalf of their clients. Partners participating in the initial platform rollout include Ascentium, Avenue A Razorfish, Brand Digital, Closed Loop Marketing, DDB in Seattle, Palazzo Intercreative, POP, Portent Interactive, Red Bricks Media, SolutionSet, Stratigent, TMP Directional Marketing, and ZeroDash1.

Late last week I had a great chat with the CEO of WideMile, Robert Bergquist regarding the new optimization platform:


[Manoj]: Please start with an overview of the optimization platform including the main benefits

[Robert Bergquist]: Widemile is introducing its third-generation optimization platform, a browser-based application which makes every advertising dollar work harder and become more productive by increasing conversion rates, overall campaign performance, and return on ad spend. For interactive agencies, benefits include: (1) Extension of their services offerings to include optimization and realize incremental revenue; (2) Enhanced performance of their client campaigns; (3) Inclusion of process and methodology - critical to client success; (4) Cost-effective licensing and business model that scales with their business activity; and (5) Eliminating demands on IT staff for implementation and support.

[Manoj]:
Who is the target market for your platform?

[Robert Bergquist]: Interactive agencies, SEM and SEO firms, and other marketing service organizations serving online advertisers.

[Manoj]:
How does the Widemile platform integrate with a person's web property?

[Robert Bergquist]: A small encrypted JavaScript tag is attached to the page to be optimized, typically residing on the advertiser's domain. This tag provides the instructions for the calls to the Widemile platform for tracking and rotation of content elements, which are overlaid onto the page in a matter of microseconds. Each user sees one specific content combination, which is consistent upon subsequent visits. The testing program is invisible from a user perspective. Importantly, SEO quality scores and activities will not be impacted.

[Manoj]: What kind of support is available with your product?

[Robert Bergquist]: Partners will receive a combination of online documentation and reference materials, phone and email support, training, and access to Widemile creative, optimization, and implementation resources.

[Manoj]: How were the media firms you partnered with approached?

[Robert Bergquist]: Widemile identified a broad cross-section of different types of agencies - large and small, media or creative-focused, SEM specialists, traditional, and broad-based interactive. We then targeted the leading firms within these subsets to start a dialog on our new platform and engagement model, and how it can help their clients. The response was overwhelmingly positive and exceeded our expectations.

[Manoj]: What is the approx. cost for your service?

[Robert Bergquist]: Widemile's goal with pricing is to reduce barriers to optimization. Widemile has taken the approach for agencies to easily get started on Widemile's Optimization platform. Platform license fees scale with amount of optimization activity, which is highly aligned with agency and client success.

The new Widemile optimization solution allows agencies to help their clients maximize campaign performance and return on ad spend. Widemile has honed its advanced multivariate testing and other proprietary analytic techniques, which are embedded in the application to scientifically determine the best performing set of advertising content — whether on a landing page, microsite or other web page. Marketers are able to simultaneously test a variety of offers, text, images, and other key variables, quickly and efficiently.

“Widemile’s third-generation software-as-a-service (SaaS) multivariate optimization system was specifically designed using open software and systems to meet enterprise standards for security, stability and performance,” said Dean Kimball, Widemile co-founder and CTO. “Developed with partners in mind, the Widemile optimization system contains a wide range of testing, reporting and client management capabilities within an easy-to-use browser-based application, and provides a level of performance and interactivity that has previously only been possible with desktop applications.”

Optimization can be challenging to execute, requiring both expertise and technology for client success. In addition to integrated “help” wizards within the application, Widemile provides partners with training and support, including proven best practices. The Widemile solution is designed to integrate with and complement partners' other applications and services to maximize results for their clients.

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Ultimate Google Analytics Resources

Manoj Jasra - 0 Comments

Google Analytics has quickly become one of the most popular analytics software available, additionally there are numerous resources available which deal with configuration, implementation, analysis, and reporting. Below I have compiled some of the most useful resources for Google Analytics related strategies.

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Marketers Experience with Measurement Tools - NetPlus Marketing

Manoj Jasra - Tuesday, March 18, 2008 0 Comments

NetPlus Marketing, a top digital marketing agency, announced today the results of an exclusive roundtable study designed to solicit timely and valuable feedback to ascertain the current and desired status of online data measurement among experienced online marketers. This survey was completed by a small convenience sample of informed veterans in online marketing, each of whom completed an anonymous online survey. Areas of focus include features in demand for measurement tools, data points measured, challenges and barriers to entry.

Marketing experts and veterans provided general insight into their own measurement practices, as well as wants and needs. Responses indicated that, when evaluating measurement tools, marketers look for accuracy, aggregation, timeliness, insightfulness, flexibility and customization. Regarding what they are measuring, the study found that most marketers go for low-hanging fruit -- tactics that are easy to measure. There is a significant gap between tactics used and tactics measured and that gap widens with the use of more recent channels.

The survey also discovered that the top methods of measurement are site side reporting, third party ad serving and customer surveys and feedback. Integration of data points across tactics is desired but for most, not a reality. At 83 percent of respondents each, paid search results, email and media (display, banners and rich media ads) were the top tactics measured by marketers, followed closely by Web site data at 77 percent.

The study also attempted to examine the challenges and frustrations marketers see with reporting methods and technologies. There was a wide spectrum of responses, relating to a variety of aspects from infrastructure and communication to inaccuracy and limitations to ease of interpretation and the ability to act on the information in a timely manner. Going a step further, participants were also asked what factors have prevented them from even attempting to measure campaigns. 50 percent of respondents cited a lack of actionable data as their main reason, while 37.5 percent each also cited reliability of data and lack of budget as factors.

"In our 12 years in the digital marketing space, we have been in a position to see just how important measurement and analytics are to a successful marketing campaign, and as such, are constantly advocating testing to our clients while advancing our capabilities to provide actionable insights," said Robin Neifield, CEO of NetPlus Marketing. "The results of this study demonstrate that even the savviest of marketers, on whom we focused our survey, are still struggling with the best ways to implement analytics. Search, display and email are still the major players, and marketers are unsure how to integrate data points to make it actionable. Agency partners and analytics companies need to make testing a priority and the ability to integrate multiple data points to take measurement to the next level."

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SES NY: SEM Trends with Jeffrey Pruitt

Manoj Jasra - Monday, March 17, 2008 0 Comments

Last week I was able to catch up with Jeffrey Pruitt, EVP, Corporate Partnerships at iCrossing, to discuss his thoughts on search marketing trends and paradigm shifts in 2008. We also discussed some useful sessions people should check out while attending Search Engine Strategies in New York. Here's how our conversation went:

[Manoj]: Can you give me a brief overview of the trends you think the search marketing industry will see this year?

[Jeffrey Pruitt]:

1) Convergence of Search and Display
As advertising becomes more and more digitized, we will see a changed landscape over the next few years. Non-Premium inventory (not on first page) served from contextual like products:
  • Site-Targeting
  • Content Ads
  • Display type ads
  • Video Ads
  • Display retargeting

And will continue to evolve to search type dynamics, bought in an auction based environment. The fastest growing inventory on the web is non-premium display, which is driving the convergence between Search and Display. This is why you see Yahoo and the other engines bring search and display under one operational organization. See Yahoo Study, "Closing the Loop" With the ability to target and optimize performance brand advertisers will expect improved results on display type products (contextual, site targeting, etc). Firms whose DNA is search can lead the consolidation of Search and Display by having search empower how Display is purchased by utilizing targeting and optimization through auction based platforms.

Although, Search firms tend to view contextual, display and video ad type products as search campaign add-ons and therefore they fail in overall performance. Search firms need to reverse the messaging to include any measurement beyond just brand impressions as more successful than current brand metrics (impressions).

2.) Consolidated and Efficient ROI-Maximizing Ad Platforms and Exchanges

Similar to stocks exchanges, inventory (ads) will be sold and advertising platforms will be the mechanism for buying, selling, tracking and reporting all inventory (print, radio, display, TV,etc).

Exchanges will constitute a large percent of where on-line display advertising is bought and sold.

3.) Video Optimization and Video Advertising

Video optimization allows for extended reach of video assets, creates additional web traffic and fosters viral communication. Videos are served through:

  • Video Uploading: the process of publishing videos to video search engines on a per vide basis (most popular)
  • RSS media: Require submission of content via xml
  • Video Crawler: actively crawl the web for video content

Agencies can further monetize their offerings by utilizing video optimization as a formal service line which includes optimization, creative build, tracking and reporting.

Publishers are innovating video ads through engaging, rich media experiences that do not turn off customers. Interactive Ads on Yahoo or In Video Ads served within the creative content of videos on Google (Adsense) are going to become frequently used advertising formats.

Publishers are innovating video ads through engaging, rich media experiences that do not turn off customers. Interactive Ads on Yahoo or In Video Ads served within the creative content of videos on Google (Adsense) are going to become frequently used advertising formats.

[Manoj]: How will marketers have to adjust their budgets to compensate for the upcoming changes?

[Jeffrey Pruitt]:Some of the budgets will be pulled from traditional sources. More and more you will see advertisers relying on performance marketing, especially if there is an economic down turn. Understanding these trends will help drive this change.

[Manoj]: How important is it to understand all the online touch-points of your visitors?

[Jeffrey Pruitt]: Very important. Everything on line starts with research of your customers and what journey's they have both off line and on-line. Search sits at the center of digital and the insight that can be gained from Search and then utilized across the marketing mix is endless.

[Manoj]: What are some sessions as at SES New York that you recommend attendees should check out?

[Jeffrey Pruitt]:
MONDAY

  • Redefining the Customer
  • Video Made the SMB Star

TUESDAY

  • Microsoft Search Tips and tricks for delivering great results and campaigns with Live Search
  • Earning Money From Contextual Ads

WEDNESDAY

  • Big Brand Search Strategies: Build Connections and Fuel Online Promotions
  • Searcher Behavior Research Update
  • Ad Exchanges Are Changing Everything
THURSDAY
  • The SEMPO Survey: 2007 State of the Market
  • Video Search Optimization

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Mobile Analytics: Amethon Partners with go2 Media

Manoj Jasra - 0 Comments

Amethon Solutions, a specialist in web analytics for the mobile communications industry, has secured the first deployment of its Mobile Analytics platform in the United States with go2 Media™, a major provider of local, personalized mobile content in the U.S.

Amethon’s in depth experience in the areas of web analytics and mobile services position us with an insightful solution for go2 Media and other mobile content publishers to achieve a greater understanding of both their users and advertisers needs,” said Michael Stone, chief executive officer, Amethon.

Amethon’s Mobile Analytics solution gives go2 Media the capacity to analyze mobile browser traffic on their content sites in a way never possible before now. Giving go2 the ability to understand how subscribers interact with their content provides go2 Media with key metrics that they and their advertising partners require.
“Amethon’s understanding of the complexity and challenges of tracking mobile internet browsing has positioned Mobile Analytics as a leading product and go2 is pleased to be working with them for our carrier, advertising and internal reporting needs.” Dan C. Smith, vice president of Product and Operations for go2 Media.

Accurately tracking and analyzing mobile traffic will allow go2 Media to plan for the needs of both its customers and advertisers.
Mobile Analytics is the first web analytics solution specifically developed for mobile content publishers and wireless carriers. It provides all the standard web metrics including a number of mobile specific reports, such as handset brand and model, screen resolution and wireless carrier identification. Amethon has a number of commercial deployments of Mobile Analytics in Australia.

go2 Media will receive near real-time analytics without adding latency or page ‘weight’ to the end-user’s browsing experience. Amethon’s Mobile Analytics uses a proprietary ‘wireline capture’ technology allowing go2 Media’s mobile web traffic to be analyzed without the need for page tagging or log file analysis.

Michael Stone, chief executive officer, Amethon said “go2 Media required an analytics solution to manage the increasing complexity and growth of its mobile site traffic. As the world’s first provider of analytics tools specifically for the mobile internet, Amethon was perfectly placed to do this. Amethon is constantly developing leading edge products and services to cater for this ever changing industry.”

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SEMPO: State of the Market in 2007

Manoj Jasra - 0 Comments

SEMPO, today released the results of its annual State of the Market Survey and the results indicate that the search marketing industry has exceeded the project spending allocations that were expected in 2007 and that the overall consensus from marketers it that the industry will continue to positive growth.

Here are key findings from SEMPO's State of the Market Survey:

- The North American SEM industry grew from $9.4 billion in 2006 to $12.2 billion in 2007, exceeding earlier projections of $11.5 billion for 2007

- North American SEM spending is now projected to grow to $25.2 billion in 2011, up significantly from the $18.6 billion forecast a year ago.

- Marketers are finding more search dollars by poaching budget from print magazine spending, web site development, direct mail and other marketing programs.

- Paid placement captures 87.4% of 2007 spending; organic SEO, 10.5%; paid inclusion, .07%, and technology investment, 1.4%.

- Google AdWords remains the most popular search advertising program, but both Google and Yahoo sponsored search spending has decreased from a year ago.

Google, Yahoo Most Popular Search Media Companies

SEM Is Poaching Budget From Both Online and Off-line Marketing Programs North American SEM Expenditures to Reach $25.2B in 2011

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Google Analytics: Seminars for Success

Manoj Jasra - 0 Comments

Similar to the Google AdWords Seminars for Success, Google now offers for Google Analytics. These seminars are lead by Google Analytics consultants such as Justin Cutroni, Michael Harrison, Anastasia Holdren, Timothy Seward and many other great professionals.

The analytics session features 2 tracks: Introduction & User Training and Advanced Technical Implementation, both of which can be completed in one day (per track). The advanced technical implementation looked very interesting to me, here is an overview of what you can expect to learn there:


Morning session Afternoon session
Intro: Successful web analytics
approaches/Creating a data driven culture


Overview
  • Architecture and process
  • Intro: the .js file
  • Managing Profiles
  • Review: Emailing and Exporting
  • Advanced Filters
  • Case Study
Goals and Funnels
  • Dynamic Goals
  • Cross-domain tracking
  • Shopping Cart Funnels
  • RegEx
Advanced Profile/Filter Combos
  • Segmenting Traffic
  • Testing
  • Raw Data profiles & other
    advanced situations
Advanced tracking
  • Marketing campaign tracking
  • Custom segmentation
  • Event Tracking: Tracking Flash, Ajax,
    Javascript, Rich Internet Application
  • Outbound link tracking
  • Checkout integration
  • Site Search report
Code Customizations
  • 3rd party developed
  • Unsupported techniques and .js additions or modifications
Introduction to Urchin Software

Analytics Seminars will be coming to the following cities in the next few months:

  • March 25 - San Francisco Bay Area - Analytics: Introduction & User Training
  • March 25 - Raleigh - Analytics: Introduction & User Training
  • March 26 - San Francisco Bay Area - Analytics: Advanced Technical Implementation
  • March 26 - Raleigh - Analytics: Advanced Technical Implementation

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Bebo: What Does 850 Million Get You?

Manoj Jasra - Friday, March 14, 2008 0 Comments

bebo - AOL - 850 MillionIn the last couple of days one of the biggest stories has been the purchase of Social Network Giant, Bebo by AOL. With approximately 5% search market share and being one of the most visited sites on the planet, can Bebo really help make a difference to a search property which is been fairly average for the last few years? Here's some coverage of the Bebo purchase around the Internet:

So what does 850 million dollars get you these days, below are some Bebo stats from Hitwise to help quantify AOL's purchase:

  • Bebo ranked 4th among a custom category of 55 social networks, after MySpace, Facebook and MyYearbook for Feb-08 receiving 1.15% of all U.S. visits to the category.
  • MySpace's share of U.S. Internet visits was 67 times larger compared with Bebo and Facebook's share of US Internet visits (among all categories) was 11x that of Bebo in Feb-08.
  • Bebo's share of U.S. Internet visits is down year on year. Share of U.S. Internet visits (among All Categories) to Bebo were down 23% last week and down 22% in Feb-08.
  • The average time spent on Bebo in Feb-08, was 30 minutes and 26 seconds, more than both MySpace (30m7s) and Facebook (21m0s). The average time spent on the site is flat year-over-year, MySpace is slightly down and Facebook is up 69%.
  • 22.15% of U.S visits to Bebo last week came from MySpace last week.
  • Of 'www.bebo.com's total upstream traffic in Feb-08, 17.37% consisted of new visitors and 82.63% consisted of returning visitors.
  • In the UK, Bebo is the most searched-for brand (ahead of eBay and Facebook) and has enormous brand equity.

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Next Generation of Metrics for Online Video

Loic Guillard - Thursday, March 13, 2008 5 Comments

Before starting my post on the Web Analytics World Blog, I would like to thanks Manoj for inviting me to contribute! Let me present myself; I’m the CEO of Streametrics: a new generation of metrics for online video. My partners and I are bringing strong background of expertise in Web analytics, video streaming and Internet TV. We love what we’re doing and we’re here to help the online video industry grow!

Loic GuillardA new generation of Web analytics or what we should call “online video metrics” is emerging in a growing space! Do not fall into the trap of searching for “video analytics” in Google! You might find solutions out of context related to camera i.e. Intelligent Video Surveillance ;-)

We, at Streametrics believe that online video requires new key performance indicators (KPI) to measure and analyze how video content is consumed. Before thinking of measuring video content and trying to monetize it with video advertising models, or tempting to find the right model of video revenue sharing and royalties with producers and majors, we need to establish what is it that we need to measure! …Why?

Because it is the metrics, not just in terms of traffic but also in terms of engagement that give medias credibility to attract advertisers!
Because it is how people interact with video content that will help advertisers introduce new way of reaching the audience without impacting viewers experience!
Because numbers talk when it’s time to validate the deal!

Dear readers, we have to wake up! Online video metrics are now available to measure, analyze and monetize the success of online video content.
I still see a lot of video play lists with counters that show video views?!? This is the easy part and it is completely biased! Counters measure the page every time it’s loaded without necessarily counting if the video started!

What medias will need to know for understanding how video is consumed and probably what they will need to show to advertisers and producers is more than clicks on play! It’s all about engagement, consumption and how viewers interact with their content. Let me introduce you with new key performance indicators KPI:

  • Number of viewers (visitor become viewer)
  • Number of viewing sessions (visit become session)
  • Number of video view (page view become video view)
  • Number of video view per viewer
  • Number of video view per session
  • Total viewing time
  • Average viewing time per video
  • Average viewing time per viewer
  • Viewing audience rate (% of viewers consuming what % of content)
  • Number of connections (click on play), dropouts, completions and completion rate

From those new KPI, we can start building the new model into this passionate adventure of Online Video revolution!

Streametrics solution Vstat, can track online video content through its homemade player or requires a certain integration if the client wants to use its own player. For more information please visit http://www.streametrics.tv

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Ultimate Paid Search Tips and Strategies

Manoj Jasra - 1 Comments

We usually cover the organic side of search marketing here at Web Analytics World but today it's all about Paid Search Marketing (sponsored search or PPC). Below we have compiled a list of some of the ultimate Paid search marketing tips and strategies:

Have a resource that should be added? Leave a comment and I will review it

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Start Strong with Analytics

Manoj Jasra - 0 Comments

Philip Walford over at the Google Analytics has published part 1 from a series of posts from a practitioner's perspective detailing case studies from Google Analytics clients. This first post talks about the importance of proper configuration and strategic planning. Below is a snippet from each section of his post's sections. Read the entire post at the Google Analytics Blog.

A Planned Approach

There can be few scarier moments in the humble Google Analytics practitioner's life than realising that a simple error or omission in the past has amplified over time, to play havoc with your data in the present day.

1) What data do I actually need?

Here we have a question so blinding in its obviousness, that it actually prevents people from asking it. But it is critical to define what it is you actually need to know, and do it rigorously.

2) Is the data I need available by default?

This is where the hard work really starts! Once you've been alone with your thoughts (and hopefully the thoughts of a few other interested parties) and decided what it is you want to know, you'll need to figure out whether this information is available by default or if you'll need to apply custom filters, user-defined segments, or goals.

3) Do I know where I am going?

A degree of honest self-appraisal is required here. At first, it may be hard to imagine that you'd need more than what is offered by default without any custom filters or segments. Alternatively you may already know that you'll want to explore as much as you can.

In closing…

It's easy, when setting up web analytics on a site, to regard the numbers themselves as the ultimate goal. You may rush to simply get the code on your site and see reports populated with data. It's easy to perceive the challenge as a technical one, a question of how to apply a tag to a page, rather than a theoretical and organizational one. This is an understandable, but sometimes misguided focus.

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Selling Online Subscriptions Summit 2008 - MarketingSherpa

Manoj Jasra - Wednesday, March 12, 2008 0 Comments

MarketingSherpa is set to host it's 8th annual Selling Online Subscriptions Summit on May 12-13, 2008 in New York City. The unique thing about this conference is that there will be no vendor presentations, rather companies who have succeeded in online subscription selling and will be sharing their case studies/trade secrets.

Register before March 15th and receive $600 Off

This year’s Summit offers:
  • Advanced Case Studies that focus on successful strategies for a softening economy, subscription building forecasting, and more the economy of paid search - detailed and practical information that even the most seasoned veteran can use to increase subscription sales.
  • Panel discussions on revenue strategies to support changing business models and Web 2.0 strategies for acquisition and retention.
  • New Expert Online Subscription Marketing Package which includes Landing Page Optimization for Subscriptions Certification Course, a 6-session online and on demand course proven to help you increase conversions.

Case Studies will be provided on the topics of A/B Testing, Paid Search, Landing Page Testing, Segmentation/Usability by the following companies:

  • Magazines.com
  • ShareFile
  • American Greetings
  • Informa
  • TheLadders.com

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Searchme - Visual Search Engine

Manoj Jasra - Tuesday, March 11, 2008 0 Comments

Searchme lets you see what you're searching for. As you start typing, categories appear that relate to your query. Choose a category, and you'll see pictures of web pages that answer your search. You can review these pages quickly to find just the information you're looking for, before you click through.

Searchme Intro:




Searchme Demo


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Bloggers Love News and Entertainment

Manoj Jasra - 0 Comments

comScore released a new study in which they claim that people who blog also tend to strongly engage with content at news and entertainment websites. This makes a lot of sense because I would imagine bloggers would look to news/entertainment websites to help motivate their own writing. Additionally, bloggers are the types of people who spend longer than normal sessions on the Internet, therefore having more potential to browse to news/entertainment websites. Among the top websites bloggers engage with include Digg.com and PerezHilton.com

For purposes of this study, heavy bloggers are defined as the heaviest 20
percent of blog visitors who account for 84 percent of all the time spent on
blogging sites.Given that blogs can often be described as both informative and
entertaining, it is not surprising that heavy users of blog sites are more likely than the average Internet user to consume news and entertainment content online. They are significantly more likely to consume content at politics and general news sites, and also consume a disproportionate amount of content on entertainment news, humor, movies and photo-sharing sites.

Highest Site Engagement among Heavy Bloggers
(Excluding Sites in the Blogs Category)
January 2008
Total U.S. - Home/Work/University LocationsSource: comScore Segment Metrix

Category

Composition Index -

Page Views*

Total Internet

100

DIGG.COM

358

PEREZHILTON.COM

320

CTVGlobeMedia

310

RapidShare AG

303

DRUDGEREPORT.COM

295

MEGAUPLOAD.COM

288

HUFFINGTONPOST.COM

285

SALON.COM

283

ABCNEWS DIGITAL

278

CollegeHumor Network

270

*Composition Index - Page Views = number of page views among heavy bloggers/number of page views among total Internet audience x 100; Index of 100 represents parity.

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Fubar, Ning and Twitter Show Major Growth

Manoj Jasra - Monday, March 10, 2008 1 Comments

The Compete Blog recently published a post regarding the top social network properties on the web comparing February 2008 vs. February 2007. Some interesting findings that were of note included MySpace decreasing in visits by 1% from last year while Fubar saw a growth of over 3 million percent! Twitter and Ning also grew over 4000% percent while Social Network heavyweight Facebook saw a 77% growth in visitors from last year.
While fairly flat trend lines in MySpace traffic may provide an indication of the market reaching its peak, the rapid growth of some very new players in the space speaks to the opportunities in social networking that still exist… but only time will tell if Zuckerburg makes Forbe’s list next year
Below is a chart showing a year over year visitor comparison from the top 20 social networks:

Social Network Growth

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Google Analytics Integrates Audio Ad Tracking

Manoj Jasra - Friday, March 07, 2008 0 Comments

Following the release of benchmarking, Google Analytics now has the ability to measure the performance of Audio Ads. Below is a portion of the release from the Google Analytics blog:

We're excited to announce that Google Audio Ads advertisers can now see how their campaign metrics for impressions, ad plays, markets, and CPM correlate with their website traffic data provided by Google Analytics, such as conversions, revenue, and transactions. Customers can see if their audio campaigns resulted in greater amounts of traffic and conversions on a regional basis.

Take a look at the two metrics in the over-time graph in the below screenshot. Audio impressions - the number of times listeners hear your ad at the time it airs - is plotted along with visits. This data helps you correlate the impact of your audio campaign to your website traffic, and decrease the guesswork about offline-to-online ROI.



(Click on the image for a full-size version)

The Audio Campaign report

The Audio Campaigns report allows you to compare website visits to your Audio Ads campaign metrics, including: impressions, ad plays, markets, cost, and CPM. You can even compare website visits to Audio impressions that your target DMA or market receives. In order to access the Audio Campaign report, you need to have the AdWords account containing your Audio Ads campaign linked to your Google Analytics account.

To access the Audio Campaigns report from within your Analytics account, please follow these steps:
  • Sign in to your Analytics account at http://www.google.com/analytics.
  • Select the profile that contains the website related to your audio ad.
  • Click Traffic Sources.
  • Select AdWords, then Audio Campaigns.

If you've linked your AdWords account to Analytics, you can also access the report from the Analytics tab in your AdWords account.

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Omniture Summit: Video and Pictures

Manoj Jasra - 1 Comments

Here are few pictures and videos of the Omniture Summit 2008 in Salt Lake City including a one minute clip of Lance Armstrong's keynote.


Lance Armstrong - Omniture Summit 2008


Omniture Summit - Grand Ball Room





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Offermatica + Touch Clarity = Test&Target

Manoj Jasra - Thursday, March 06, 2008 2 Comments

Omniture, Inc. (NASDAQ: OMTR), today announced that the technologies of TouchClarity and Offermatica have been combined into a single solution and will be marketed as Omniture Test&Target™. The new name underscores the need for marketers to have a toolkit of testing and targeting solutions that include A/B testing, multivariate testing (MVT), segment-based targeting and one-to-one behavioral targeting to optimise conversion for each customer interaction.

Omniture Test&Target puts the power and control in the hands of marketers to not only test and target traditional content including text, graphics, creative and navigation, but also richer information formats such as widgets, video and streaming media that are becoming an integral part of today’s customer experience.

“Omniture Test&Target has returned our autonomy and put our productivity back in our own hands – we now have up to 30 tests running at any one time and we’ve witnessed the conversion rates on some of our product category pages rise by up to 15 percent,” said Peter Ahl, CEO, Serenata Flowers. “In terms of overall sales, we’ve witnessed a lift in revenue of four percent. Considering the relatively low cost to generate this lift, we believe it represents a compelling return on investment. For ease of use, speed and flexibility, we believe Omniture provides the best online testing platform on the market.”

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Omniture Integrates with Baidu and Adobe

Manoj Jasra - Wednesday, March 05, 2008 0 Comments

Omniture, Inc. (NASDAQ:OMTR), today announced that Adobe Systems and Baidu.com have joined the Omniture Genesis Network, which has now reached 130 partners. Omniture SiteCatalyst will now provide greater measurement of rich media for applications built with Adobe® Flash®, Adobe Flex™ and Adobe AIR™. The Baidu.com partnership will provide integration of Baidu.com search advertising metrics in Omniture SearchCenter to increase the performance of online campaigns. Genesis provides one of the most expansive offerings of marketing applications, ecommerce platforms, and technology integrations available for online business optimization.

“Joining the Omniture Genesis Network is another step in the collaborative multi-year history of Adobe and Omniture,” said Michele Turner, vice president of product marketing and product management, platform business unit at Adobe. “Omniture SiteCatalyst 14 expands capabilities in rich Internet applications built with Adobe Flash, Adobe Flex and those deployed on Adobe AIR, enabling companies to more quickly and easily measure rich media usage and incorporate the data into their overall online strategy. We look forward to expanding our relationship with Omniture to find more ways to add value to our customers."

“This strategic partnership with Omniture will enable Baidu.com advertisers to increase the performance of their online campaigns,” said Haoyu Shen, Baidu.com's vice president of business operations. “By integrating our search metrics with Omniture, online marketers will not only be able to measure campaigns but also improve conversion by making the end-to-end search experience more relevant. Companies tapping the Chinese market will now be able to reach Baidu.com customers more easily.”
In addition to the technology alliances being announced today, the global Omniture Genesis partner network benefits customers through a broad set of applications that integrate with Omniture solutions including ad networks, ad serving, content management, CRM, ecommerce, email marketing, site search, media, mobile, rich media, search marketing, site optimization, search engine optimization, user experience and many others. Because Genesis is a “Plug and Play” solution, it reduces complexity by automating the integration of marketing applications and provides a single dashboard for customers to measure marketing results and take action.

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Google Analytics Releases Benchmarking

Manoj Jasra - 1 Comments

Yesterday I had a chance to talk with Google Analytics' Senior Product Manager, Brett Crosby regarding some of the new features being rolled out into Beta for Google Analytics. The one that I found most intriguing was their new benchmarking functionality which will allow users to compare your site's metrics versus other sites. With opt-in permission from site owners, Google will be aggregating website data into different verticals allowing users to compare their data with companies in any other vertical. Many of my clients often ask how their site compares against other sites (from a metrics perspective) and using Google Analytics I will be able to provide some reasonably quantitative answers. Funny how they released the new features on the first day of the Omniture Summit.

Read the full blog post/release here:

We're happy to announce the launch of two related new Google Analytics features: a beta version of industry benchmarking and a data-sharing settings page. Both are designed to give our customers more choice and better control over their data. We are also launching an integration with Audio Ads today, which we'll discuss in more detail in tomorrow's post.

Industry benchmarking is a commonly requested new service that enables customers to see how their site data compares to sites in any available industry vertical. We believe this data will provide
actionable insights by providing context for users to understand how
their site is doing. For example, if you have a travel website and you get a spike in traffic on Mondays, you may want to know whether other travel sites get that same spike on Mondays.

You can also compare your site against an industry vertical different than your own. For example, you might see that your industry's traffic dips at certain times of the year while another industry's traffic increases. Based on that information, you could explore cross promotional opportunities to drive traffic back and forth.

Of course, benchmarking only works if people can opt to share their
data into the system, so we're also introducing a new data-sharing
settings page. On this page, customers can choose whether to opt in or opt out of sharing their Analytics data. To be clear, we are not
sharing individual data with competitors; we bucket data into industry verticals and then anonymize and aggregate the data. Once you opt in, it may take a couple weeks for the reports to populate.

You can also elect to share your data with other Google services. This setting will allow us to provide you with additional advanced new features. For example, many of you have asked us to integrate
Conversion Optimizer (which is currently only available to AdWords
Conversion Tracking users) into Google Analytics. By opting to share
your data with Google, you'll be able to take advantage of these
related new features as they become available.

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Omniture Releases SiteCatalyst 14

Manoj Jasra - 0 Comments

Omniture, Inc. (NASDAQ: OMTR), today released SiteCatalyst 14, a major new version of the industry’s leading Web analytics solution. Now, SiteCatalyst not only shares data with all Omniture applications, but also features a single sign-on and unified product interface to simplify access across applications. Additionally, it includes expanded capabilities for measuring and analysing the performance of video, rich and streaming media information and content. SiteCatalyst allows virtually any technology using the Internet to measure, including Web sites, IPTV, iPhones and mobile devices, cable boxes, game boxes and other Internet connected devices.


Enhanced Video, Rich and Streaming Media Measurement
SiteCatalyst 14 measures video, rich and streaming media to help marketers understand which videos are most engaging, which ones lead to conversion, and how much video is consumed on a site. SiteCatalyst 14 includes native support for Adobe Flex 2 and Flash 9 as well as support for Windows Media Player, QuickTime and RealPlayer.

Additional Features
SiteCatalyst 14 also introduces a completely redesigned user interface to help customers quickly find, act on and share their marketing data and analysis. With SiteCatalyst 14, customers can also publish and distribute high-quality visual reports and quickly search and navigate any part of SiteCatalyst for data, reports or help from Omniture and its community of users.

Publish and Distribute Enhanced Visual Reports
Users can now choose from a variety of reporting formats including PDF, Excel, Word and HTML formats for downloading and sharing throughout their organization. SiteCatalyst 14 offers simplified workflow for downloading and scheduling reports, creating bookmarks, and setting up alerts.

Quickly Search, Navigate and Access Information
The redesigned interface in SiteCatalyst 14 helps users navigate more easily, accomplishing many tasks with a single click. Users can quickly search on virtually every aspect of the product including user data, reports, templates, whitepapers, case studies, the knowledge base and help.


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Ultimate Guide to Sales Force: Inside CRM

Manoj Jasra - 0 Comments

If you are looking for some insight on Sales Force automation then I recommend checking out Inside CRM's Ultimate Guide to Sales Force automation. Their Ultimate Guide contains over a 100 different Sales Force resources in the categories of Tutorials, Tools, Articles, Case Studies and Books. Here are just a few from their list:

Tutorials

Tools

Articles

Case Studies

Books

Source: http://www.insidecrm.com/features/ultimate-sfa-guide-030408/

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