B2B Web Analytics: What Should Be Measured
| Manoj Jasra - Wednesday, April 30, 2008 5 Comments |
There are dozens and dozens of metrics that a B2B marketer can measure but honestly who wants to see a white paper sized dashboard and on top of that try to make strategic decisions with it. So what I have tried to do here is pick something that all B2B marketers can relate to: the buying funnel and assign some simple metrics which are useful to measure at each stage.Awareness
- Essentially this is the discovery phase for your potential customers, they have come to a realization that they need a specific product or service but are just testing the waters at this point. It’s also a discovery phase for your business as well because it helps you identify the various touch points users are leveraging to find your site and additionally you can begin to get a sense of the content they are viewing which is enlightening them on products/services in your vertical. This is why I have selected referring sources and content viewed in this initial phase.
Research
- Users now have an idea of what they are looking for and are starting to narrow down the choices by checking out the competitive landscape. B2B Marketers should offer product information, pricing, competitive information to help keep them engaged with your site. I mention downloads and time spent on site in the research phase and want to emphasize that it has to be combination of these two metrics in addition to content viewed which begins to paint the picture of the level and quality of interactions users are having with your website.
Decision
- Site visitors have narrowed down their selection, they are making their final checks on a shortlist of vendors and are ready to make that final leap to become a customer. The number of repeat visits should help indicate if you have made this shortlist and similarly the referring keywords should start giving you a sense of visitors in the decision phase. Keywords which were broad before should start changing to long tail and eventually to branded keywords as visitors begin to grow more accustomed to your site.
Purchase
- Finally, what we’ve all been waiting for – customer acquisition. This doesn’t mean your job is over yet because it’s still very important to understand more about your users purchase so you can learn and apply the knowledge next cycle. Revenue is always good to collect but even more so is ROI segmented down by all your advertising channels. Furthermore it’s useful to get a sense of the length of your sales cycle to help you dictate the timing of your marketing campaigns for users during this entire process.
Labels: Web Analytics
Top Canadian Web Properties - March 2008
| Manoj Jasra - Tuesday, April 29, 2008 0 Comments |
Below are the top Web Properties in Canada for the month of March according to comScore Media Metrix. Google still has a slight lead on Microsoft followed by Yahoo, Facebook and eBay.
| Top 25 Properties by Number of Canadian Unique Visitors *March 2008 vs. February 2008 Total Canada - Home and Work Locations **Source: comScore Media Metrix | |||
| Mar-08 Rank | Feb-08 Rank | Property | Total Unique Visitors (000) Mar-08 |
| N/A | N/A | Total Internet : Total Audience | 23,879 |
| 1 | 1 | Google Sites | 22,436 |
| 2 | 2 | Microsoft Sites | 22,341 |
| 3 | 3 | Yahoo! Sites | 16,215 |
| 4 | 4 | Facebook.com | 15,513 |
| 5 | 5 | eBay | 13,821 |
| 6 | 6 | Wikipedia Sites | 11,222 |
| 7 | 7 | AOL LLC | 10,123 |
| 8 | 8 | Yellow Pages Group | 9,794 |
| 9 | 9 | Amazon Sites | 8,715 |
| 10 | 11 | Canoe Network | 8,391 |
| 11 | 10 | Apple Inc. | 8,285 |
| 12 | 14 | Fox Interactive Media | 7,769 |
| 13 | 13 | The Weather Network | 7,717 |
| 14 | 12 | CTVglobemedia | 7,655 |
| 15 | 15 | Ask Network | 7,264 |
| 16 | 17 | CNET Networks | 7,197 |
| 17 | 16 | New York Times Digital | 7,056 |
| 18 | 18 | Viacom Digital | 6,327 |
| 19 | 19 | CBC-Radio Canada Sites | 5,647 |
| 20 | 20 | Adobe Sites | 5,643 |
| 21 | 21 | Time Warner - Excluding AOL | 5,339 |
| 22 | 22 | Gorilla Nation | 5,221 |
| 23 | 24 | Canwest Digital | 4,840 |
| 24 | 23 | WhitePages | 4,731 |
| 25 | 26 | TD Bank Financial Group | 4,487 |
5 Ways to Create Stronger Lists
| Manoj Jasra - Monday, April 28, 2008 0 Comments |
If you ever look on social media sites such as Digg, Delicious or Sphinn you'll notice that many of the most popular items that get submitted are lists. People seem to really appreciate the simplicity of lists and also have an easier time going throw their content, hence their immense popularity. In fact, I would have to say that 80% of my most popular articles on Sphinn have been lists. But what makes a good list? Below I have suggested 5 ways in which you can create a strong list which will provide added potential to get Sphunn or Dugg:- Subject is Key: You can't simply create a popular list out any subject, for example, who would want to read the top 50 types of door knobs? Pick topics that will help people in their research, are "hot" in your industry and that are easy to relate to.
- How Many Items? Should you go top 5, 10 or top 100? I suggest you mix it up a little, if you're going to do 100 items in your list make sure you can keep your readers engaged for that long. If you're doing 3 or 5 make sure there is enough "meat" in your content.
- External Links: I find that if you link out to other websites within your list there is a better chance for your list to grow in popularity. The owner of the site you linked to will recognize the incoming link and potentially spread the word for you as well.
- Always Nice to Share: If you think you've outdone yourself with a great list then be sure to pass it around with to your colleagues as well as some notorious bloggers in your industry. Getting a prominent Sphinn or Digg user to vote for your story always helps too.
- Ever try Video? Lists are not only meant to be done in text so I suggest you add some flavor into your routine by putting out a list using video. Video is different, fun and allows you to share the inner actor in you.
This Weeks Must Reads in Search Marketing
| Manoj Jasra - Friday, April 25, 2008 1 Comments |
This week included Apple, Microsoft and Yahoo releasing their respective first quarter results for 2008. Both Apple and Yahoo showed some positive results whereas Microsoft stayed pretty flat from the previous quarter. There was also great posts to read everywhere else too:
- Search Engine Guide: The 19-Hour Website Analysis, in 20 Minutes or Less
- Web Pro News: Facebook Chat's Launch Finished
- Bruce Clay: A Marketer's Guide To Social Bookmarking & Tagging
- Unofficial SEO: Yahoo! Search Index Update Is Official!
- Search Engine Watch: ComScore CEO Fires Back at Google, Wall St, and Bloggers
- SEO Book: SEO is a Social Activity :)
- eMetrics: Europe and the Web Analytics Association
- June Dershewitz: Web Analytics Data Reconciliation How-To Guide
- Boot Strap SEO: Great Expectations (for SEO)
- HR Marketer: Random Thoughts About comScore, Web Analytics and Measuring PR
Labels: Industry News
EF Education Selects Omniture
| Manoj Jasra - Thursday, April 24, 2008 0 Comments |
Omniture, Inc. (NASDAQ: OMTR), today announced it has been chosen by EF Education First, the world’s largest education company, to help optimise their international business operations, better convert Web site visits into enquiries and improve online sales. EF Education First is using Omniture’s Web analytics solution, SiteCatalyst, to measure visitor behaviour in real-time, allowing it to better identify trends and visitor preferences and implement marketing and promotional campaigns accordingly.
Prior to implementing Omniture SiteCatalyst, EF Education First was using another well-known Web analytics solution but switched to Omniture because of the flexibility of its reporting and its excellent international support. “Because we have offices in 45 countries we needed a flexible reporting system that could aggregate statistics and carve up the data according to the different needs of our marketing teams around the world,” says Ku Chung, vice president Internet marketing, EF Education First. “Also, we needed a vendor that would always be on hand to provide support irrespective of time zones. We are very impressed with Omniture on both of these fronts.”
Using Omniture SiteCatalyst, EF Education First will be able to better understand how users interact with all aspects of its Web site, including how and where visitors arrive at the site; how visitors navigate through the site; which pages generate the most revenue; and where and why visitors drop off the site.
“More and more of EF Education First’s sales are driven by its online channel so it’s crucial that it understands what is happening on its Web site,” said Neil Weston, senior vice president and general manager, Omniture EMEA. “This challenge is made more difficult because EF Education First is an international organisation with a wide range of products, which means it effectively has a number of Web sites all housed within its www.ef.com domain. Omniture will help ensure that each visitor is directed to the appropriate sub-site, presented with relevant content, and that navigation is as smooth as possible.”
Labels: Omniture, Web Analytics
Set Your Geographic Target with Webmaster Tools!
| Manoj Jasra - 0 Comments |
Below Analyst, Susan Moskwa explains how to leverage Google's Webmaster tools in order to specify your website's target region.
How do I use the geographic target tool to specify my site's target audience?
If your site targets users in a particular geographic location, you can use our geographic target tool to provide us with information that will help us determine how your site appears in our country-specific search results, and also improve our search results for geographic queries. This data supplements our existing information, and setting a geographic target won't impact your appearance in search results unless a user uses Advanced Search to limit the scope of the search to a certain country.
To set a geographic target:
- Sign into Google Webmaster Tools with your Google Account.
- Click the URL for the site you want.
- Click Tools, and then click Set geographic target.
- Select Associate a geographic location with this site.
- Select the geographic information that applies to your site's target audience, and click Save.
Labels: Google
Web Analytics: Priorities, Training and Dashboards
| Manoj Jasra - Tuesday, April 22, 2008 1 Comments |
- Analytics is not a priority: In many cases web analytics is often an afterthought and is not implemented during a site launch or during a sponsored/email campaign. Web Analytics needs to be given more priority and should be thought of before any marketing campaigns are implemented so that you can actually quantify the amount of dollars you budgeted and spent for the marketing.
- The right stakeholders are not getting the right data: If the same dashboard is given to every person involved with your online strategy then you're not allowing them to make informed business decisions which affect their part of the overall plan. Customized reporting is an absolute must - show the Marketing Manager leads (SEO vs. PPC), show the online marketing team keyword referrals/ROI by source, show the CEO/CFO sales and revenue numbers, show the IT Team Site Errors/Traffic Spikes and show the usability team barriers within conversion funnels.
- Too much data and not enough resources: In both the In-House and Agency worlds there becomes a time where analysts are simply bombarded with so many requests that they simply can't keep up. Web Analytics is an extremely important tool used to show the performance of a business and how to best tweak your business's performance, so WHY NOT add some more resources to it.
- Tough to find good analysts: It is difficult to find analysts who have the technical ability to implement a training solution but also have the marketing savvy to know what recommendations to offer once the data has been collected. However, there are a few good ways to train a new analytics analyst: Get them involved with the SEO/PPC teams so they better understand the business, Give them a mix between reading and scenario based training, give them some work to do which is out of their comfort zone, work with them through an analysis or deliverable, send them to SEMPhonic for some analytics training, and finally see if they're still passionate after all of this.
Labels: SEM Training, Web Analytics
Facebooks Guide to Viral Marketing
| Manoj Jasra - 0 Comments |
Yesterday Facebook released: The Insider’s Guide to Viral Marketing which explains how to leverage many prominent Facebook features within an online marketing strategy. Below is a snippet from Facebook's "viral marketing guide."
Introduction to Facebook
Facebook offers you an unparalleled opportunity to connect with your fans and consumers—on their turf and in ways they find meaningful. By maintaining a Facebook Page and using all the available features, you can interact with consumers the same way they interact with friends and colleagues. Your biggest fans have probably already told a couple friends about your business in casual conversation, but Facebook’s technology makes it easy for them to spread the word instantaneously to all of their friends—on average, over 100 people.
Keys to Using Facebook
- Make business personal
- Update your Facebook Page frequently
- Harness the power of News Feed
- Choose the applications that are best for your business
- Promote your Page through Facebook Ads
Below is a copy - thanks to TechCrunch
Facebook Insider's Guide to Viral Marketing - Get more documents
Labels: Facebook
Apples Brand Jumps 123% - Google Still on Top
| Manoj Jasra - Monday, April 21, 2008 0 Comments |
BrandZ (Millward Brown) has released its annual report of the top 100 hundred brands in the world and without surprise Google comes in on top again this year having a brand value of over $86 Billion dollars. Apple had the largest increase (in the top 10) from last year, going up 123% to $55 billion dollars. Blackberry had the greatest overall (top 100) increase with a 390% climb to just over $13.7 Billion dollars. Here's the top 15 from the BrandZ report:
| Brand | Brand Value $M | Change % |
| 86,057 | 30% | |
| General Electric | 71,379 | 15% |
| Microsoft | 70,887 | 29% |
| Coca Cola | 58,208 | 17% |
| China Mobile | 57,225 | 39% |
| IBM | 55,335 | 65% |
| Apple | 55,206 | 123% |
| McDonalds | 49,499 | 49% |
| Nokia | 43,975 | 39% |
| Marlboro | 37,324 | -5% |
| Vodafone | 36,962 | 75% |
| Toyota | 35,134 | 5% |
| Wal-Mart | 34,547 | -6% |
| Bank of America | 33,092 | 15% |
| HP | 29,278 | 17% |
Archive your Gmail Emails!
| Manoj Jasra - 4 Comments |
Last Friday Google's Gmail Blog released 9 important reasons to archive emails in Gmail. Arching simply allows you to clean out your inbox without having to delete all of your messages. Gmail archives are still completely searchable and you can restore emails to your inbox at any time. You can read the full post here, however here is the summary of the 9 top reasons to archive emails in Google:- Because you can
- Birthdays
- Fate-tempting is bad. You just never know
- Mailing lists
- Phone numbers and addresses
- Posterity
- Procrastination
- That guy
- Winning arguments
Archiving moves messages out of your inbox and into All Mail, letting you tidy up your inbox without deleting anything. Messages you archive can be found in All Mail, in any labels you've applied, and by searching Gmail. When someone responds to a message you've archived, the conversation containing that message will reappear in your inbox.
To archive messages:
- Select a message by checking the box next to the sender's name.
- Click Archive.
If you have a conversation open, you can archive it by clicking Archive at the top of the page.
To move mail back to your inbox:
- Click All Mail.
- Check the box next to the sender's name.
- Click Move to Inbox.
The SEO Rapper
| Manoj Jasra - Friday, April 18, 2008 0 Comments |
I can't believe I missed this video earlier, but it's a must watch. The SEO Rapper provides design coding tips all while "busting a rhyme" to hip hop music. It's entertaining, funny and informative too. AKA the Poetic Prophet, he works for Pop Labs and is also a pretty good search marketer too:
Design Coding (SEO Tips)
SES NY 2008:
Labels: SEO
This Weeks Must Reads in Search Marketing
| Manoj Jasra - 0 Comments |
NBA Playoff start this weekend with some pretty tough match-ups all around the league. I would love to see a Boston vs. Phoenix match up in the finals because I love Nash and Garnett. Anyhoo, before the playoffs start there is lots of news items to catch up on:
- SEO Moz: http://www.seomoz.org/blog/widgetbait-gone-wild
- eWeek: Yahoo, Google Spice Up Web Analytics
- 4Hoteliers: The Problem with Web Analytics
- ASK Enquiro: Think you’re Strategic? Think Again.
- Top Rank Blog: Conversational Thoughts on SEO as a PR Tool
- Pro Blogger: The Choice of Associating Your Name with Your Blog
- Shoe Money: Life After 2.5 Wordpress Upgrade
- John Chow: Make Money Online with Click2Sell
- Inside Adwords: Website Optimizer Now Out Of Beta
- Unofficial SEO: Yahoo! Weather Update In Progress?
- Marketing Pilgrim: AOL Buys Sphere; Pays Less Than $400 Per Content Partner
Labels: Industry News, Must Reads
Social Networks and Search Love Video Equally - Hitwise
| Manoj Jasra - Thursday, April 17, 2008 0 Comments |
Heather Dougherty over at the Hitwise Intelligence blog had a very insightful post recently discussing how Search has caught up to Social Networks and Forums in providing upstream referrals to video sites. Below is a summary o Heather's post:
- Search engines and social networks are now accounting for an equal share of referred traffic. Last week (ending April 12, 2008) the share of upstream traffic from search increased 35% over the same week the previous year, while the referred traffic from social networks declined 20%.
- So who accounts for the majority of traffic sent to video websites? MySpace, Google, and Yahoo! - each of which own & operate video properties. The share of traffic referred by Google (up 44%) and Yahoo! (up 13%) to the video category increased for the week ending April 12, 2008 when compared to the same week last year. While MySpace accounted for the largest share of referred traffic, there was a 25% decline when compared to the same week during the previous year.
- Universal and blended search are providing more prominent video results and may be one of the reasons for the growth in search-referred traffic.
- Another driver for this change in referral behavior may be the shifting demographics as video websites attract a more mainstream audience. The traffic to YouTube demonstrates a good example - for the 4 weeks ending April 14, 2007, 30% of their traffic was aged 18-24. This has declined to 21% for the 4 weeks ending April 12, 2008, with the share of traffic being more evenly represented across all age groups. While social networks are no longer only the playground of the young, the majority of the audience (47%) is under the age of 35.
Googolopoly is the new Monopoly
| Manoj Jasra - Wednesday, April 16, 2008 1 Comments |
One day we got tired of being serious about the situation and came up with Googolopoly, a game where you can take part of ruling the internet even if you don’t work in Mountain View. The goal of the game is to use Google shares to buy as many properties as you can without landing in the deadpool and losing your stock.

Download the Full Game here: http://www.box.net/shared/dguu2bfy88
Labels: Googolopoly
10 Billion Videos Watched in February
| Manoj Jasra - 0 Comments |
In February, Google Sites once again ranked as the top U.S. video property with nearly 3.6 billion videos viewed (35.4 percent share of all videos), gaining 1.1 share points versus the previous month. YouTube.com accounted for 96 percent of all videos viewed at Google Sites. Fox Interactive Media ranked second with 586 million videos (5.8 percent), followed by Yahoo! Sites with 293 million (2.9 percent) and Microsoft Sites with 293 million (2.9 percent).
| Top U.S. Online Video Properties* by Videos Viewed February 2008 Total U.S. - Home/Work/University Locations Source: comScore Video Metrix | ||
| Property | Videos (000) | Share (%) of Videos |
| Total Internet | 10,089,048 | 100.0 |
| Google Sites | 3,567,202 | 35.4 |
| Fox Interactive Media | 586,236 | 5.8 |
| Yahoo! Sites | 293,120 | 2.9 |
| Microsoft Sites | 293,085 | 2.9 |
| Viacom Digital | 218,011 | 2.2 |
| Time Warner - Excl. AOL | 132,734 | 1.3 |
| Disney Online | 130,609 | 1.3 |
| AOL LLC | 114,853 | 1.1 |
| ABC.COM | 98,294 | 1.0 |
| Comcast Corporation | 92,828 | 0.9 |
Labels: Online video metrics, YouTube
Google Up in March, Everyone Else Down
| Manoj Jasra - 0 Comments |
In March, Google Sites extended its share of core searches to 59.8 percent, up from 59.2 percent the previous month. Yahoo! Sites ranked second with 21.3 percent, followed by Microsoft Sites (9.4 percent), AOL LLC (4.8 percent), and Ask Network (4.7 percent).
| comScore Core Search Report* March 2008 vs. February 2008 Total U.S. - Home/Work/University Locations Source: comScore qSearch 2.0 | |||
| Core Search Entity | Share of Searches (%) | ||
Feb-08 | Mar-08 | Point Change Mar-08 vs. Feb-08 | |
| Total Core Search | 100.0% | 100.0% | 0.0 |
| Google Sites | 59.2% | 59.8% | 0.6 |
| Yahoo! Sites | 21.6% | 21.3% | -0.3 |
| Microsoft Sites | 9.6% | 9.4% | -0.2 |
| AOL LLC | 4.9% | 4.8% | -0.1 |
| Ask Network | 4.6% | 4.7% | 0.1 |
In the March 2008 analysis of the Top 50 properties where search activity is observed, Google Sites led with 8.3 billion searches. Yahoo! Sites ranked second with 2.4 billion searches, followed by Microsoft Sites (more than 1 billion), and AOL LLC (891 million).
Search Marketing Training: Tweak and Improve
| Manoj Jasra - Tuesday, April 15, 2008 0 Comments |
Recently I have been involved in creating a search marketing training program which some very clear objectives: help new search marketing strategists get up to speed quicker, allow them to work on billable client work sooner/more efficiently and get them prepared to participate in high-level brainstorming strategies. As much as I can teach the new strategists, I have learned it's as important to learn from them to continually tweak and improve the program. Below I have outlined 3 steps to creating a stronger search marketing training program.- Constantly Reading, Sucks: Providing course material to your trainees is important but don't overload them with constant reading. There will come a time where their ability to absorb content through line and lines of text will simply run out.
I suggest mixing up the textual content with audio and video, additionally I recommend you introduce scenario based training. Scenario based training is way for trainees to get their hands dirty with tasks that they will face on a day to day basis. If you're providing training for an agency or even in-house training, create tasks that are related to current issues that the company is facing, you never know what kind of innovative ideas some fresh minds could come up with. - Create a Relationship: When you're training someone it's important that you create an open door policy right from the start so that your student(s) can approach you with any questions related to the training program or search marketing in general. Throughout the training program, schedule some regular time with your students to ask them how they're doing with course material. This will keep the students stay engaged with the training program and help you design a course which is custom rather than "cookie cutter."
- Get Feedback: Your search marketing training program is not going to be perfect right off the bat and it may not be perfect for a while, but the idea is to continually tweak your program with feedback from the people who are undertaking the training. Whether it's your clients or your co-workers, it's important to get their comments/suggestions in-relation to the course content, their ability to understand the concepts, the level of difficulty of the material and the relevancy of the course material to real-life business situations.
Labels: SEM, SEM Training, SEO, SEO In House
YouTube Up 32% Year over Year - Hitwise
| Manoj Jasra - 0 Comments |
NEW YORK - April 14, 2008 - Hitwise , YouTube accounted for 73.18 percent of all U.S. visits among a custom category of 68 online video websites. MySpaceTV received the second highest percentage of visits with 9.21 percent followed by Google Video with 4.06 percent.
The Online Video category accounted for 1.09 percent of all U.S. Internet visits in March 2008, a decline of 7 percent compared to March 2007. Despite the decrease in U.S. visits, the amount of time spent on the websites increased 7 percent for the week ending April 5, 2008. Hulu.com, which came out of beta the week ending March 15, 2008, was the 22nd most visited website in the category for March 2008 receiving .22 percent of visits to the category.
Top 5 Online Video Websites ranked by Market Share of U.S. Visits | |||||
Rank | Name | Domain | Mar-08 | Mar-07 | Percent Change |
1 | YouTube | www.youtube.com | 73.18% | 55.28% | 32% |
2 | MySpaceTV | www.myspacetv.com | 9.21% | 17.73% | -48% |
3 | Google Video | video.google.com | 4.06% | 8.42% | -52% |
4 | Yahoo! Video | video.search.yahoo.com | 2.16% | 2.63% | -18% |
5 | Break.com | www.break.com | 1.82% | 1.57% | 16% |
| Note - the Hitwise data is based on a custom category of 68 of the leading online video websites ranked by U.S. market share of visits as defined by the IAB, which is the percentage of online traffic to the domain or category, from the Hitwise sample of 10 million U.S. Internet users. Hitwise measures more than 1 million unique websites on a daily basis, including sub-domains of larger websites. Hitwise categorizes websites into industries on the basis of subject matter and content, as well as market orientation and competitive context. The market share of visits percentage does not include traffic for all sub-domains of certain websites which could be reported on separately. | |||||
| Source: Hitwise | |||||
SalesForce and Google Apps Integration
| Manoj Jasra - Monday, April 14, 2008 1 Comments |
Salesforce.com [NYSE: CRM], and Google [Nasdaq: GOOG] today expanded their global strategic alliance to make it easy for companies of all sizes to run their business in the cloud with Salesforce for Google Apps. The combination of the Google Apps™ suite of productivity applications and the Salesforce suite of Customer Relationship Management (CRM) applications enables businesses to effectively communicate and collaborate without any hardware or software to download, install or maintain. Salesforce for Google Apps also leverages the Force.com Platform and Google's open APIs, opening up even more development opportunities for developers and partners.Communicate Directly from Salesforce
With Gmail, you can email customers and colleagues directly from within Salesforce. Log messages from Gmail automatically into Salesforce lead and contact records and eliminate the need to transfer information manually between the two applications in which you spend most of your time. Create new email messages from within Salesforce records—or any time you see an email address in Salesforce—and the recipient is added automatically to the To line. Plus, you can view past correspondence with your contacts in one place, and so can your colleagues with appropriate access levels.
Instantly Chat with Colleagues and Customers
Google Talk makes it easy for internal sales teams or customer-facing support teams to collaborate during sales calls, while coordinating with partners, and when servicing customer issues—all without leaving Salesforce. Google Talk is included in the sidebar within Salesforce, so you don’t have to switch between applications while reviewing CRM data. Using the power of instant messaging, you can instantly share information, coordinate changes, and plan next steps. Then save chats in Gmail and associate them with leads or contacts to preserve a record of your conversation for easy access later.
Collaborate in Real Time with Your Teams and Customers
With Google Docs, you can share and collaborate in real time on documents, spreadsheets, and presentations with team members, customers, or partners. Create documents right from Salesforce records without wasting time jumping between two user interfaces. Associate materials with contacts and leads so you never have to dig to find the right ones. Best of all, you can quickly share Web-based documents that everyone can review and edit without worrying about whether they have the latest version.
Quote Generator for Google Docs and Reports Collaboration for Google Spreadsheets (both powered by Astadia from the AppExchange) let you generate quotes and export reports into Google Docs for easy collaboration. Say goodbye to email attachments and managing multiple versions—working together has never been easier.
Stay Organized and Share Events
Salesforce and Google Calendar help you stay organized and manage all your work and personal events effortlessly. Keep track of your sales meetings, team schedules, and other events from Salesforce (using Appirio’s Sync for Google Calendar from the AppExchange) and share them with others using Google Calendar. Map campaigns in Salesforce to any Google calendar and see them displayed alongside personal or work events with Appirio’s Campaign Timeline (from the AppExchange). With Salesforce and Google Calendar, you can see all your important events at once with the checkbox simplicity and drag-and-drop convenience you would expect from an Internet application.
View Everything That Matters—in a Single Glance
Start your day with a customized, all-in-one view of everything that matters to you and your business with Salesforce and Google Start Page. All your critical work activities, metrics, documents, messages, and other important details are in one place; you can even display dashboard components from Salesforce using Appirio’s CRM Dashboard for Google Start Page (from the AppExchange). Now you can hit the ground running before you finish your first cup of coffee.
Screenshots of Google Docs, Home Page and Chat integration:



Labels: Google, salesforce
Who is Yahoo/IndexTools Competition?
| Manoj Jasra - 0 Comments |
Phil Kemelor over at CMSWatch posted his thoughts on the latest news about Yahoo acquiring IndexTools and he did a good job in questioning how Yahoo's analytics service will compete with the likes of Google Analytics and Omniture. Below is a portion of his blog post, the full post can be found here:http://www.cmswatch.com/Trends/1208-Yahoo!-steps-into-analytics-with-IndexTools-acquisition
While Rubix could be a differentiator, without it, IndexTools does not offer the functionality that distinguishes it from Omniture and WebTrends -- for example the ability to analyze unaggregated data from a graphic UI and to perform repeatable Excel reporting. For now, you must use regular expressions to analyze unaggregated data and do manual updates of Excel...just like Google Analytics.
Dennis Mortenson, COO of IndexTools, claimed repeatedly that IndexTools could do 80 percent of what Omniture could do, at a fraction of the price. People also say the same about Google Analytics. This is marketing spin at its best. It doesn't matter which 80 percent or which 20 percent; it matters only how it matches your requirements.
As Web Analytics Report readers know, larger IndexTools customers picked that solution to get good standard reports, plus additional reports customized by the vendor, all at an attractive price. Feature richness and attention to individual customer service are not traditionally the hallmark of mass-market solutions, so Yahoo! has some clear choices ahead here, and IndexTools customers will want to watch carefully which way the new owner takes the service.
Omniture apparently doesn't see the Yahoo/IndexTools partnership to be a real threat according to the comment left on Julie Coquet's blog by Omniture's Brent Hieggelke:
We at Omniture congratulate IndexTools and welcome Yahoo! back to the Web analytics business. Let’s be clear though: this move by Yahoo! was done to compete with Google. IndexTools does not compete “toe to toe” with Omniture. The majority of their customers are small businesses (80% of IndexTools customers are SMB according to CMS Watch.) This is great news for small businesses that use Yahoo advertising. However, mid-market and enterprise customers demand advanced functionality, deep domain expertise and specialized services.
*** UPDATE ***
Index Tools is now Free!
Labels: IndexTools, Web Analytics, Yahoo
This Weeks Must Reads in Search Marketing
| Manoj Jasra - Thursday, April 10, 2008 0 Comments |
Another week comes to an end with the future of Yahoo uncertain, is it going to be AOL or Microsoft and of course Google got involved one way or another. Interestingly the purchase of IndexTools might turn out to be a wise decision for Yahoo, I guess we'll wait and see. Here are some articles/posts worth checking out from the past week:
- Yahoo! acquires web analytics company IndexTools - Dennis Mortensen
- 22 Great Web Analytics Videos - Rich Page
- Website Re-Design: A 21 Step SEO Checklist for Planning a Website Re-Design - SEO Space
- 6 Quick and Easy Accessibility Issues That Make Your Visitors Happy- Search Engine Guide
- How To Excite People About Web Analytics: Five Tips. - Avinash Kaushik
- Delicious Not Shrinking, But Another Problem Looms - Tech Crunch
- Getting the Most Out of Your Corporate Blog - Lee Odden
- Yahoo To Serve Google Ads - David Naylor
- The Beginner's Checklist For Learning SEO - SEOMoz
- Why SEO Cant Be Your Only Value Add - GrayWolf's SEO
- SEO Step Nine Of Ten: Conversion Optimization - Rick Tobin
- Google Puts News On The Map - Search Newz
Labels: Industry News, Must Reads
Top Facebook Apps - April 2008
| Manoj Jasra - 0 Comments |
Super Wall
By RockYou!
Share videos, pictures, graffiti, and more with your friends!
2,347,591 daily active users (8%) — 105 friends — 3444 reviews
FunWall
By Slide, Inc.
FUNWall! The name says it all! Videos, Photos, Graffiti, Greeting Cards, Flash Embeds and more!
2,130,562 daily active users (8%) — 113 friends — 3006 reviews
Top Friends
By Slide, Inc.
Show your friends some love! Add your BFFs to your profile! Each just one-click away! No more searching through pages of friends just to check up on them. The only question now is: Who’s in your Top Friends?
1,929,650 daily active users (7%) — 85 friends — 4178 reviews
Bumper Sticker
By Jimmy, Steven Stegman and 6 other people
Your mom is in my TOP FRIENDS. You looked hotter online. Thank You For Pot Smoking. What wouldn't Jesus do? I don't deserve self esteem. These and lots more. Make up your own! Stick your friends with funny stickers! Win facebook!
1,297,123 daily active users (12%) — 20 friends — 12155 reviews
Scrabulous
By Rajat Agarwalla and Jayant Agarwalla
Play Scrabulous within Facebook using this cool application. Invite your friends and play simultaneous games. It's the best word game!
692,689 daily active users (21%) — 32 friends — 8453 reviews
Friends For Sale!
By Alex Winske, Jane Helper and 2 other people
Buy and sell your friends as pets! You can make your pets poke, send gifts, or just show off for you. Make money as a shrewd pets investor or as a hot commodity! Friends for Sale is the bees knees!
671,138 daily active users (10%) — 16 friends — 38112 reviews
Texas HoldEm Poker
By Eric Schiermeyer, Mark Pincus
Play Texas Hold'Em with your fb friends. Get 200 free chips and another 1000 free chips for every friend that you invite.
634,314 daily active users (8%) — 32 friends — 4526 reviews
Owned!
By CoolApps
Own Your Friends! Give Human Gifts! Put yourself on the market and find out how much your worth!
594,976 daily active users (16%) — 11 friends — 3782 reviews
Are YOU Interested?
By SNAP Interactive (Ticker: STVI)
FUN application to see who is interested in YOU!
502,946 daily active users (6%) — 14 friends — 2904 reviews
Mobile
By Facebook
The Facebook Mobile application allows you to view a stream of the latest content your friends have uploaded via Facebook Mobile. It also provides a phonebook view of your friends,
Labels: Facebook
Yahoo and IndexTools - Thoughts from Experts
| Manoj Jasra - Wednesday, April 09, 2008 0 Comments |
Julien Coquet - http://webanalytics.ox2.eu/2008/04/09/on-yahoos-acquisition-of-indextools/:
- Is Yahoo! responding to Microsoft and its newly re-branded Adcenter Analytics?
- Is this a bid to offer cutting-edge analytics to support SEA campaigns
In both cases, it is obvious that Yahoo! took their sweet time selecting a WA solution to acquire but at least they went for a finished product, compared to the massive beta phase that AdCenter Analytics is going through (sorry Ian, it’s just not working out for me). IndexTools is a very significant alternative to other solutions out there, competing toe to toe with SiteCatalyst, WebTrends et al. The Rubix interface also makes it very user-friendly and makes data discovery and segmentation a breeze.
Michael Wexler - http://www.nettakeaway.com/tp/article/363/yahoo-acquires-indextools:
The obvious question you are going to ask: Does this compete with Google Analytics? Well, does BMW compete with Ford? Yes, they both sell cars, but they are attacking different markets with different approaches. There are some wonderful features in Google Analytics, and I use it here on this blog. There are things that Google Analytics does that Indextools does not, and vice versa.
Eric Peterson - http://blog.webanalyticsdemystified.com/weblog/2008/04/how-yahoo-buying-indextools-changes-web-analytics.html:
While it is very easy for the top-tier of vendors to dismiss Google Analytics as “pretty, but basically inadequate” and “little more than an entry-level tool” the same claims cannot be used against IndexTools; consider again that many reviewers have said that IndexTools provides 80 percent of the functionality in Omniture at 20 percent of the price. If Yahoo! begins to provide 80 percent of the functionality in Omniture for NONE of the price, well, you get the gist …
Neil Morgan, VP, EMEA Channels and Marketing, Omniture:
This is a very late move by Yahoo! into providing a web analytics offering to its customers which Google and Microsoft have done for over a year. Clearly it will be focused on helping maximise their ad sales, so once again the market has lost an independent web analytics tool and their customers a unbiased way to measure their results. IndexTools always tried to compete as ‘good enough’ web analytics at a very low price, so presumably Yahoo! will simply give it away and curtail its development, not great news for IndexTools customers who have been paying for their service. The real question of course is if the Microsoft acquisition of Yahoo! goes through which ‘free’ tool will they give away first, IndexTools or Microsoft Gatineau?
Labels: Web Analytics
Yahoo Acquires IndexTools
| Manoj Jasra - 1 Comments |
Yes, that's correct. Yahoo! has acquired IndexTools and now has become a major player in the analytics space. Google Analytics and even Omniture now appear to have another direct competitor in Yahoo/IndexTools - it should be interesting to see how Yahoo will market IndexTools in the near future. Eric Peterson, has a great follow up to this story on his blog, speaking about how this acquisition will change the analytics game:While we have seen a lot of deals in the last two years, this one is potentially the permanent game changer....Many people consider IndexTools to be every bit as good as far more expensive solutions, offering strong support for visitor segmentation, customization, marketing work flow management, advanced merchandising, and reporting that is far superior to that currently offered by other free and low-cost solutions
Personally, I feel proud, but then again, I think anybody who had the privilege to be part of a successful start-up would feel that way. I am also super excited about the next steps that we will take with Yahoo. It’s going to be great fun!
I will change to a Director of Data Insights at Yahoo – and to repeat my almost serious description on my blog http://visualrevenue.com/blog: My new function will very much be around driving and evangelizing the Analytics strategy for Y!, so envision a more commercial version of Avinash or a less British version of Ian or the nemesis of Omniture if you will
SUNNYVALE, Calif.--(BUSINESS WIRE)--Yahoo! Inc. (Nasdaq:YHOO - News), a leading global Internet company, today announced that it has entered into a definitive agreement to acquire substantially all of the assets of Tensa Kft., more commonly known as IndexTools, a leading provider of Web analytics software for online marketing. The acquisition includes IndexTools’ Web analytics business and technology as well as its Tensa R&D Kft. subsidiary. Upon completion of the acquisition, the addition of the IndexTools’ assets is intended to expand Yahoo!’s powerful set of services designed to maximize its clients’ online marketing efforts.
“Yahoo! believes that the ability to generate the most valuable and relevant insights is essential to seizing market opportunities and creating successful campaigns,“ said Bassel Ojjeh, senior vice president and head of Yahoo!’s Strategic Data Solutions group. “We expect that the IndexTools’ technology platform will provide our customers the opportunity to more quickly uncover and act on these insights, enhancing Yahoo!’s status as a partner of choice in online marketing and the must buy for the world’s advertisers.”
The acquired technology is expected to extend Yahoo!’s current analytics offerings by adding capabilities to deliver relevant insights and metrics for online campaigns that run across the entire Yahoo! network. Following the acquisition, the first group of customers to benefit from these enhanced tools will be more than 150,000 small-to-medium businesses marketing on the Web with Yahoo!. Additional capabilities enabling third-party developers to monitor and optimize the traffic performance of their applications are expected to follow throughout the year following the acquisition.
IndexTools offers a scalable analytics platform for companies' online marketing activity in each phase of the customer lifecycle. With IndexTools Web Analytics and Bid Management, businesses gain accurate, insightful and timely intelligence about the effectiveness of their online marketing.
The transaction is subject to customary closing conditions and is expected to be completed in the first half of 2008.
Labels: Web Analytics
Recovering from a Site Hack - Google
| Manoj Jasra - 0 Comments |
Getting your site off-line
- Take your site off-line temporarily, at least until you know you've fixed things.*
- If you can't take it off-line, return a 503 status code to prevent it from being crawled.
- In the Webmaster Tools, use the URL removal tool to remove any hacked pages or URLs from search results that may have been added. This will prevent the hacked pages from being served to users.
- It's a good idea to figure out exactly what the hacker was after.
- Were they looking for sensitive information?
- Did they want to gain control of your site for other purposes?
- Look for any modified or uploaded files on your web server.
- Check your server logs for any suspicious activity, such as failed login attempts, command history (especially as root), unknown user accounts, etc.
- Determine the scope of the problem—do you have other sites that may be affected?
- The absolute best thing to do here is a complete reinstall of the OS from a trusted source. It's the only way to be completely sure you've removed everything the hacker may have done.
- After a fresh re-installation, use the latest backup you have to restore your site. Don't
forget to make sure the backup is clean and free of hacked content too. - Patch any software packages to the latest version. This includes things such as weblog platforms, content management systems, or any other type of third-party software installed.
- Change your passwords - https://www.google.com/account
s/PasswordHelp
- Get your system back online.
- If you're a Webmaster Tools user, sign in to your account
- If your site was flagged as having malware, request a review to determine whether your site is clean
- If you used the URL removal tool on URLs which you do want in the index, request
that Webmaster Tools re-include your content by revoking the removal. - Keep an eye on things, as the hacker may try to return.
Labels: Google
New Google Analytics Graphing Options
| Manoj Jasra - Tuesday, April 08, 2008 1 Comments |
Late last week, Google Analytics introduced the ability to segment report data by week and by month. The new views allows for some additional trending allowing users to organize and highlight the data from a wider perspective.
Graph by Day
New: Graph by WeekNew: Graph by Month
Comparison in Day view
Labels: Google Analytics
Yahoo to Microsoft - No Thanks
| Manoj Jasra - Monday, April 07, 2008 0 Comments |
Source: Adotas
Letter from Yahoo to “Steve”:
Dear Steve:
Our Board has reviewed your most recent letter with regard to the unsolicited proposal you made to acquire Yahoo! on January 31, 2008.
Our Board carefully considered your unsolicited proposal, unanimously concluded that it was not in the best interests of Yahoo! and our stockholders, and rejected it publicly on February 11, 2008. Our Board cited Yahoo!’s global brand, large worldwide audience, significant recent investments in advertising platforms and future growth prospects, free cash flow and earnings potential, as well as its substantial unconsolidated investments, as factors in its decision.
At the same time, we have continued to make clear that we are not opposed to a transaction with Microsoft if it is in the best interests of our stockholders. Our position is simply that any transaction must be at a value that fully reflects the value of Yahoo!, including any strategic benefits to Microsoft, and on terms that provide certainty to our stockholders.
...Our Board’s view of your proposal has not changed. We continue to believe that your proposal is not in the best interests of Yahoo! and our stockholders. Contrary to statements in your letter, stockholders representing a significant portion of our outstanding shares have indicated to us that your proposal substantially undervalues Yahoo!. Furthermore, as a result of the decrease in your own stock price, the value of your proposal today is significantly lower than it was when you made your initial proposal.
Read the rest here: http://www.adotas.com/2008/04/the-gloves-are-off-at-yahoo/
WebTrends Appoints Google Exec as CEO
| Manoj Jasra - 0 Comments |
Today, WebTrends Inc., announced the appointment of Daniel E. Stickel as its new Chief Executive Officer (CEO). Stickel comes to WebTrends from Google, Inc., where he was responsible for syndication products, serving hundreds of thousands of partners and tens of millions of end users.
Prior to Google, Stickel led the Macrovision Software Technologies Group, growing revenue 400% in 3 years to more than $100M. He previously served as executive vice president (EVP) at AltaVista when it was one of the top 10 web sites in the world. Stickel got his start at Bell Labs, has co-founded several startups, and earned both an undergraduate and a graduate degree from Harvard University. His depth of technical and management experience will now be applied to transform WebTrends from a global leader in web analytics to a global leader in integrated enterprise marketing solutions.
“We’re very pleased to have Dan Stickel as the CEO of WebTrends,” said Neil Garfinkel, a partner at Francisco Partners, a global private equity firm with a significant investment in WebTrends. “We believe that his leadership abilities and broad experience, together with the extensive industry knowledge of WebTrends’ existing executive team, will drive WebTrends in the next phase of growth.”
“The web analytics market is forecast for nearly 20% growth in 2008, and the growth in enterprise marketing software is even greater,” said Stickel. “That momentum is understandable, given the attractive ROI that can be realized from appropriately-analyzed and managed online marketing programs. My immediate focus will be to reach out to key customers, partners, prospects and employees in order to gain an understanding of where we are hitting the mark and where we need to do better. WebTrends wrote the book on analytics and my job is to ensure
we continue to write the book on the industry as it matures and develops into the broader opportunity of integrated enterprise marketing software.”
Labels: Web Analytics, WebTrends
ASK Up 18% Year over Year - Hitwise
| Manoj Jasra - 0 Comments |
Hitwise , the leading online competitive intelligence service, today announced that Google accounted for 67.25 percent of all U.S. searches in the four weeks ending March 29, 2008. Yahoo! Search, MSN Search and Ask.com each received 20.29, 5.25 and 4.09 percent respectively. The remaining 46 search engines in the Hitwise Search Engine Analysis Tool accounted for 1.72 percent of U.S. searches.
Percentage of U.S.Searches Among Leading Search Engine Providers | |||
| Domain | Mar.-08 | Feb.-08 | Mar.-07 |
| www.google.com | 67.25% | 66.44% | 64.13% |
| search.yahoo.com | 20.29% | 20.59% | 21.26% |
| search.msn.com | 6.65%* | 6.95%* | 9.01%* |
| www.ask.com | 4.09% | 4.16% | 3.48% |
| Note: Data is based on four week rolling periods (ending 3/29.08, 2/23/08, 3/31/07) from the Hitwise sample of 10 million US Internet users.* - includes executed searches on Live.com and MSN Search. | |||
| Source: Hitwise | |||
Facebook Group Wish List
| Manoj Jasra - 1 Comments |
In the past I have discussed how to create Successful Facebook groups, however I still find the regular (non sponsored) Facebook groups very limited. Below is my personal wish list for Facebook Groups: - Themes: From a branding perspective it would be very useful if you could apply some formatting to an individual Facebook Group. There is an option to insert a logo/banner for your group but it simply doesn't cut it.
- Feeds: I bet many companies and bloggers would love the ability to post an RSS feed of their latest posts or news stories inside their Facebook group rather than having to use "posted items." Additionally, your community should also be able to subscribe to your RSS Feed.
- Ratings: Posted Items can be useful in helping spread the word about useful industry news items to your community, however it would be even more useful if your community could rate the usefulness of a given item so that you could provide them with more from the same topic.
- Analytics: I have been asked this many times before, Is there Analytics for Facebook Groups? Ideally I would love to see a dashboard which showed users' time within your Facebook group, interactions with the wall, interactions with the posted items, new visitors, geographical break down of users and attrition rates.
- Surveys: It would be very cool if you could host surveys inside your Facebook group, allowing you to poll targeted members on topics related to your industry, your company or your content.
Labels: Facebook, Web Analytics
This Weeks Must Reads in Search Marketing
| Manoj Jasra - Friday, April 04, 2008 0 Comments |
Is it me or was this week was the one of the busiest so far in 2008. Work at Work, Work at Home, Sleep very little - that's what my week was like. A lot of great news stories around the industry as well:
- Occam's Razor: Web Analytics Flamenco in Barcelona!
- ASK Enquiro: Wireless in Waikiki
- Search Engine Land: Google's First Layoffs: 300 To Go From DoubleClick
- SEOMoz: What Do You Expect To 'Get' Out Of Image Search Traffic?
- David Naylor: Natural Link Building Top 20 Tips
- Web Metrics Guru: Advanced Web Metrics with Google Analytics Reviewed
- Web Analytics Demystified: Free white paper on the Web Site Optimization Ecosystem
- Top Rank Blog: Is Your SEO Firm Outsourcing Your Work?
- Search Engine Guide: 14 Website Usability Guidelines That Keep them Coming Back for More
- Web Pro News: Craigslist: Little Ads, $81 Million In Revenue
- Internet Financial News: Money Slows, Conversation Continues
Labels: Must Reads
Omniture Channel Program Receives Gold Five-Star Ranking
| Manoj Jasra - Thursday, April 03, 2008 0 Comments |
Omniture, Inc. (NASDAQ: OMTR), today announced that it has been certified as a Gold 5-Star Overall Winner in VARBusinesses’ 2008 Partner Program Guide as one of North America’s leading channel programs. Other vendors recognized include HP, IBM, Microsoft, SAP and salesforce.com.
The VARBusiness Partner Program Guide rates the commitment and strength of a vendor’s partner program. Among the hundreds of vendor program entries reviewed for this year’s guide, Omniture was one of the coveted Gold 5-Star overall winners chosen in this 14th annual survey. Omniture’s channel program was specifically recognized by VARBusiness for significant achievement in the categories of partner profitability, channel operations, communication and partner recruitment. z
“The quality of a vendor’s partner program reflects the commitment they have to the channel, and this year’s 5-Star Partner Programs Guide winners are the cream of the crop of channel-friendly vendors,” said Robert C. DeMarzo, senior vice
president and editorial director for VARBusiness.
“After formally launching our global channel program three years ago, we’re honored to be recognized by VARBusiness for the strategic investments we have made to assure the success of our partner community,” said Mark Dillon, vice president of channel sales, Omniture. “We believe we’ve built a program that provides significant benefits and rewards our partners for the commitment they’ve made around Omniture’s services.”The guide appears in the March issue of VARBusiness and can be found online at http://www.channelweb.com/. For more information on how to become an Omniture partner, visit http://www.omniture.com/partners/apply.
Labels: Omniture, Web Analytics
Forbes: Global 2000 Companies
| Manoj Jasra - 0 Comments |
Forbes recently published its list of the top 2000 global companies in the World (which now spans 60 different countries).
One world; one gigantic marketplace. This year, 60 countries have global 2000Below is a list of some of the top companies sorted by market value:
entries vs. 51 in our inaugural list in 2004. The Forbes global 2000 are public
companies with the top composite scores based on their rankings for sales,
profits, assets and market value. Our justification for using a composite
ranking is simple: One metric alone can give a false impression about corporate
size. In total, the global 2000 companies now account for $30 trillion in
revenues, $2.4 trillion in profits, $119 trillion in assets and $39 trillion in
market value. Around the world, 72 million people work for these companies.
| Company | Country | Industry | Sales ($bil) | Profits ($bil) | Assets ($bil) | Market Value ($bil) |
| PetroChina | China | Oil & Gas Operations | 88.24 | 18.21 | 111.70 | 546.14 |
| ExxonMobil | United States | Oil & Gas Operations | 358.60 | 40.61 | 242.08 | 465.51 |
| General Electric | United States | Conglomerates | 172.74 | 22.21 | 795.34 | 330.93 |
| China Mobile | Hong Kong/China | Telecommunications Services | 37.06 | 8.29 | 62.44 | 308.59 |
| Gazprom | Russia | Oil & Gas Operations | 81.76 | 23.30 | 201.72 | 306.79 |
| ICBC | China | Banking | 37.48 | 6.31 | 961.65 | 289.57 |
| Microsoft | United States | Software & Services | 57.90 | 16.96 | 67.34 | 253.15 |
| Petrobras-Petróleo Brasil | Brazil | Oil & Gas Operations | 87.52 | 11.04 | 129.98 | 236.67 |
| Royal Dutch Shell | Netherlands | Oil & Gas Operations | 355.78 | 31.33 | 266.22 | 221.09 |
| Berkshire Hathaway | United States | Diversified Financials | 118.25 | 13.21 | 273.16 | 216.65 |
| AT&T | United States | Telecommunications Services | 118.93 | 11.95 | 275.64 | 210.22 |
| BP | United Kingdom | Oil & Gas Operations | 281.03 | 20.60 | 236.08 | 204.94 |
| Procter & Gamble | United States | Household & Personal Products | 79.74 | 11.13 | 144.40 | 203.67 |
| Wal-Mart Stores | United States | Retailing | 378.80 | 12.73 | 163.38 | 198.60 |
| BHP Billiton | Australia/United Kingdom | Materials | 39.50 | 13.42 | 53.36 | 190.62 |
| Nestlé | Switzerland | Food Drink & Tobacco | 94.76 | 9.38 | 99.06 | 188.11 |
| Sinopec-China Petroleum | China | Oil & Gas Operations | 133.79 | 6.90 | 77.44 | 186.38 |
| Total | France | Oil & Gas Operations | 199.74 | 19.24 | 165.75 | 181.80 |
| HSBC Holdings | United Kingdom | Banking | 146.50 | 19.13 | 2,348.98 | 180.81 |
| Chevron | United States | Oil & Gas Operations | 203.97 | 18.69 | 148.79 | 179.97 |
| Bank of America | United States | Banking | 119.19 | 14.98 | 1,715.75 | 176.53 |
| Johnson & Johnson | United States | Drugs & Biotechnology | 61.10 | 10.58 | 80.95 | 175.51 |
| Toyota Motor | Japan | Consumer Durables | 203.80 | 13.99 | 276.38 | 175.08 |


