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Google Analytics Missing Mobile Traffic

Manoj Jasra - Monday, March 02, 2009 2 Comments



I really enjoyed Bryson Meunier's post last week where he compared traffic from mobiles using 2 different types of analytics: Traditional Web Analytics Tracking, Google Analytics and an actual mobile analytics solution, Bango Analytics. In order to accurately do this within Google Analytics, Bryson setup an advanced segment which captured traffic from mobile specific screen resolutions.

The results were amazing, Google Analytics was only able to capture 12% of the page-views captured by Bango Analytics. Only being able to capture 12% of Bango's page-views is mind-boggling me - imagine the type of insight you're missing out on if you're using traditional JavaScript based analytics software.

A word of caution, however: don’t expect an accurate count from Google Analytics or other JavaScript-based web analytics when it comes to tracking mobile users. I did a small-scale two week test on my homepage of Google Analytics relative to Bango Analytics for desktop sites and found that. Until Google Analytics and other JavaScript-based web analytics offer mobile-specific tracking, the only accurate method for tracking mobile users is to install mobile analytics.

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2 Responses to “Google Analytics Missing Mobile Traffic”

  1. # Anonymous Dipali Thakkar

    Hi Manoj,

    I totally agree with you "bango mobile analytics for pc sites" captures amazing data of mobile visitors compare to google analytics and other traditional web analytics tools. As of they all are supporting tagging which is java script enabled other site mobile browser dosn't support java script..  

  2. # OpenID ian

    Take a look at PercentMobile for details on your mobile traffic.

    http://percentmobile.com/mobileanalytics  

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