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The Truth About Search Engine Optimization by Rebecca Lieb


If you’re looking for a solid book on SEO which is to the point and fluff-free, then I recommend reading The Truth About Search Engine Optimization written by Rebecca Lieb. Rebecca Lieb is VP and editor-in-chief of the ClickZ Network. She has held leadership positions at both strategic e-services consultancies and global entertainment and media companies, including Universal Television and Networks Group (formerly USA Networks International). I got a chance to catch up wit Rebecca to ask her a few questions about her book and SEO – check out our chat below:

[Manoj]: What inspired you to write “The Truth About Search Engine Optimization”

[Rebecca Lieb]: More and more people are recognizing the importance – even the existence – of SEO. These range from the smallest mom ‘n’ pop businesses to CMOs and marketing executives at large corporations who are obliged to manage SEO initiatives and have no idea how, or even where to start. There’s plenty of material available on the expert-to-expert level,and geek-to-geek, but what I saw a need for was a straight-talking, non-intimidating and above all non-technical book for business people and marketers who need to wrap their minds around the basic, fundamental concepts of SEO.

[Manoj]: In this day in age the hype is all about Social Media – so why is SEO so easily overlooked?

[Rebecca Lieb]: Social media is definitely the flavor du jour, but I don’t agree that means SEO is overlooked at all. In fact some of the most compelling and immediate benefits of social media are the myriad opportunities for enhancing SEO: link juice, keyword-rich content and user-generated content are just three examples of how social media can support and enhance any SEO strategy. The two aren’t mutually exclusive at all. They go hand-in-hand.

[Manoj]: SEO is actually complementary to Social Media (especially in regards to Reputation Management), can add some insight here?

[Rebecca Lieb]: Sure. When there’s negative or inaccurate information about you, your company, brand or products on the web you can’t make it go away. What you can do, however, is use a combination of SEO, content, and social media strategy to counterbalance or even to overshadow the information that’s out there. Optimized pages and entire sites can tackle the issue head-on, and a really strong optimization effort can, if not eradicate the negative information, at least push it much farther back in search results. Like social media, SEO and reputation management go hand-in-hand online.

[Manoj]: Why do you think SEO still provides one of the best ROIs compared to other online strategies?

[Rebecca Lieb]: While the results of SEO aren’t permanent and can always be improved upon, a solid SEO initiative is a long-term strategy, not a one-off tactic such as a media buy that begins…then ends. SEO isn’t free. It requires strategy and execution. But it’s also something that can be built into a web site or a blog from the get-go — and hey, you’re building it anyway, so why not build it right? It’s dividends pay off well into the future because hey, if searchers can’t find you on the web, they’ll find your competitors. Would you open a store with no sign in front and an unlisted number? I don’t think so. SEO is that essential to any business with a web presence.

[Manoj]:Part 10 discusses going beyond traditional SEO, to things like Mobile SEO. What are the best techniques for mobile SEO?

[Rebecca Lieb]: Mobile SEO is actually getting easier as devices, such as the iPhone, become more sophisticated and are able to render regular websites rather than require special domains, formats and coding, e.g. .mobi. However optimizing for mobile is a tad more complicated. In a way, you need to be more optimized than for the web, as that tiny screen doesn’t display as many search results as a PC will. Before getting bent out of shape about this, marketers would do well to consider how well-suited their brand or product is for mobile usage. If you make semiconductors or industrial machinery, for example, it’s probably not so essential your site be good to go for mobile. But if you’re a restaurant, or a drugstore, or a cab company — basically, a hyperlocal business that people will search for in a mobile environment, the time to start thinking about mobile SEO is yesterday.

[Manoj]: If readers could take away just 1 thing from your book, what would that be?


[Rebecca Lieb]: SEO isn’t rocket science. A lot of it is just plain common sense. But to understand, plan and execute on an SEO strategy you do need to have a fundamental understanding of how search engines work, what they look for in a web site, and how to create sites search engines “like.” Luckily, none of this is geeky, or hard, or technical. But it’s also not an afterthought. I mean, you wouldn’t design and build a house, then suddenly slap your forehead and say, “Yikes – I forgot to add bathrooms. Guess I better build them in now!” So wrap your mind around the concepts and bake SEO in earlier, not later. It’s not rocket science!

X Change – Interview with Francis Lavelle of HowStuffWorks.com

SemPhonic’s Web Analytics X Change is only a month away and is considered one of the top analytics events around. X Change consists of small group conversational “huddles” where participants get to talk and work with leading experts. Earlier this week I was able to catch up with Francis Lavelle to get his insight on X Change and the “huddle” he will be leading.

[Manoj]: What are your responsibilities at HowStuffWorks.com?

[Francis Lavelle]: As the Director of Analytics I am responsible for maintaining accurate and actionable data and working with our analytics team to support Sales, Product and Marketing to optimize the business through analysis.

[Manoj]: Can you discuss the importance of taking SEO measurement to the next level, so rather than measuring visits/rankings – looking at paths, comparisons against other mediums, level of engagement and other insightful data.

[Francis Lavelle]: It amazes me that SEO measurement has traditionally lacked the same amount of analysis and rigor that companies put into SEM and other for pay marketing campaigns. As search (SEO) continues to grow as a percentage of website traffic, companies should know more than the basic KPIs (i.e. site visits, top entry pages and top keywords) from natural Search. When a company invests money in a new piece of content they have created an asset and if they collect the right data they can understand the performance and ROI of that asset. At HSW we have set up our analytics to make the measurement of each and every piece of content possible. We also look to understand what types of content perform best not only in SEO but also in driving additional engagement with our website.

[Manoj]: What are the best ways to measure meaningful traffic from Facebook and Twitter.


[Francis Lavelle]: There is a lot of traffic coming from Twitter and Facebook all of which we are delighted to receive. For campaign driven traffic we have specific tracking codes depending on whether people are referred to the site from one of our facebook widgets, the HSW fan page or a tweet from our marketing team. This allows us to gauge the effectiveness of our programs on the two sites.

We have also had success tracking the share & recommend activity on our site which is posted back to facebook and twitter. When measuring this traffic it’s important not only to measure incoming traffic but also how users are posting content back to their feeds. To do this we trigger specific success events every time a visitor retweets or throws back content. This allows us to create conversion ratios looking at visits per throwback for all of our content and content types.

[Manoj]: What is your favorite topic in analytics right now?

[Francis Lavelle]: I still really enjoy the basics of the business. For me it has always been about finding ways to optimize the site and grow revenue. I think as an industry people (myself included) tend to spend too much time on the latest buzz and forget to focus on the data that allows us to run really successful businesses.

[Manoj]: How do you like the setup of Xchange – huddles vs. sessions, it’s a very unique process compared to other conferences.

[Francis Lavelle]: The huddle format is excellent. This is my third year at xchange and the ability to really discuss topics with colleagues who are pushing the envelope and are willing to share findings is invaluable. Every year I come away with new insights that are directly applicable to our business. I also really like that Gary and Eric have conscientiously made an effort to get huddle leaders who are the actual practitioners of analytics instead of vendors and agency consultants. It’s nice to hear directly from the front lines.

Twitter Redesigns Front Page

I just noticed the cool new Twitter home page. It includes a fresh new redesign with a stronger emphasis on 2 of their most important actions: Searching and Sign-ups. Additionally there are 3 levels of trending topics which are categorized by minute, day and week.

Biz Stone: Defining a “tweet” for the uninitiated and explaining how to create an account doesn’t resonate with everyone. “Why would I want to do that?” is a common reaction. However, demonstrating the power of Twitter as a discovery engine for what is happening right now through our Search and Trends often awakens a sense of wonder which inevitably leads to a much more compelling question, “How do I get involved?”

Yahoo! Launches Web Analytics Consultant Network

Just got the email from the Yahoo Analytics man himself, Dennis Mortensen – Yahoo has just launched the Web Analytics Consultant Network (otherwise known as YWACN). The purpose of this YWACN is to help Yahoo Analytics clients get the best out of the tool as well as to help spread the gospel of YWA.

Benefits of the Yahoo Web Analytics Consultant Network?

In return and as a Member of this exclusive, global professional network of Yahoo! Web Analytics consultants you will receive a number of benefits, this including:
  • Yahoo! Web Analytics FREE account creation rights
  • Listing on Yahoo!’s Consultant Network web page
  • Potential client referrals from the Yahoo! Sales team
  • Exclusive “Yahoo! Web Analytics Consultant Network” icon for display on your website
  • Premium levels of technical support and access to a partner portal
  • Access to an exclusive YWACN forum to share ideas and technical tips with other top analysts worldwide
  • Unique opportunities to work with Yahoo! to provide trainings, books and speaking engagements

Yahoo! may consider a number of factors in evaluating potential members for acceptance into the YWACN, including the following:

  • Your company or a prominent division of your company is dedicated to web analytics
  • Must work with a minimum of 5 Yahoo! advertisers
  • Must have at least two full-time web analysts employed that are accredited in one of the major enterprise analytics applications
  • Must provide a minimum of three customer references for whom you have provided paid analytics support (all major analytics solutions accepted), including deployment and consulting services

Must be willing to share information, including:

  • How many client accounts you have that utilize Yahoo! Web Analytics
  • Website link from your home page that prominently describes your analytics services
  • Description of the complete range of paid services you offer related to analytics, including analytics planning, installation, configuration, data analysis, and training; as well as other services offered, such as SEM, SEO, display campaign management, etc.

Isolate Your Google Analytics Data by Advanced Segments

If you’re a frequent user of Google Analytics you may have used custom segments so that you could see all your analytics data by paid search, organic search or returning visitors. Yesterday, the Google Analytics blog mentioned that you can now isolate data by advanced segments – very cool!

In the video below the Google Analytics team shows us how to use the Advanced Segmentation feature in Google Analytics to track events such as video interactions.

Yahoo Refines Image Search

Last week Yahoo continued to optimize their image search, this time by adding the ability to further refine your image search with points of interest. The example they give involved a search for Rome and then by using the new image refiner you could explore popular points of interest within Rome such as the Pantheon. By clicking on the Pantheon refinement the search became strictly about the Pantheon in Rome – very cool stuff!

Twitter Launches Custom Search Widget

Twitter has just launched a new search widget which takes their search functionality to the next level by showing results in real time (without a manual refresh). The search widget is fairly flexible in that it allows a person to create a custom query for any search result, provides the ability to change the widget’s appearance and you can even change the size too! Below is a Twitter search widget on the topics of British Columbia, Vancouver and the #kelownafire.