Mobile 2009: Interview with Sr. Analyst at Frost & Sullivan



Last week I posted a summary of the discussion I had with Vikrant Gandhi, Sr. Analyst at Frost & Sullivan regarding: How important is it to measure for mobile and whether this importance will increase in 2009. My entire summary is posted on the Analytics on Mobile Blog, however below are snippets from the post:

The mobile industry likes to point to traffic statistics to justify the investments that go into new infrastructure roll-outs, and to prove the case that the mobile phone is really a converged device. However, more often than not, important metrics or statistics are NOT shared publicly, and for years we have heard about the ‘tremendous growth in mobile Internet’ etc. How can one validate this?

Mobile advertising is expected to become a significant revenue stream within the next 2 years. The buy side is used to Internet-based advertising models, and one cannot blame them for feeling frustrated for not getting enough visibility into what’s going on. Right now, one has to fully commit to a campaign to see what the results are – there is not much prior sharing of information that can validate the opportunity.

Bear Caught in the Net: Russia & Online

Guest writer Greig Holbrook, MD of Oban Multilingual, specialists in international SEO, is an expert on international online search behaviour. Here, he shares his analysis of Russia’s online search habits and predictions for Russia’s online future, with some insight into how to use this knowledge to get in on the ground level of Russia’s massive internet development.

New research from eMarketer shows that by the end of 2008, Russia will be the second largest internet market in Europe. It’s predicted that 40.3 million Russians will be online, representing nearly 30 percent penetration.

Russia’s GDP has seen a massive 368 percent growth since 2003 to reach £1.3 trillion this year. And Russia’s e-commerce has grown right along with it. Between 2006 and 2007 alone, there was a 30 percent growth in Russia’s online spend. In 2007, Russians spent £5.16 billion online. Nearly half of this spend was in online retail.

Russians also spend quite a bit of time online. A February 2008 study from comScore showed Russians logging on for an average of 13 days, at 82 minutes per day, and reading 2,322 pages of content during the month.

According to eMarketer, the massive popularity of social networking in the country has been a big contributing factor in Russia’s internet growth. The most popular social networking site in the country is (…not Facebook…) Vkontakte.ru.

Cyrillic is Idyllic


Looking ahead to 2009, Russians will be able to create their first internet addresses using their native Cyrillic script in lieu of Latin letters. This is in light of the Internet Corporation for Assigned Names and Numbers’ decision to greatly expand top-level-domains, which comes into effect early next year. Russians will then be able to surf the web entirely in Russian, which eMarketer predicts will further increase the number of internet users in Russia.

This is good news, since Russians prefer to search the web in Russian. Greig Holbrook, MD of www.obanmultilingual.com, explains that if marketers are looking to reach Russia’s vast market, their website should have Cyrillic content that has been optimised with keywords unique to Russian culture.

Greig explains that the keywords cannot be directly translated from English, since they are often a mix of English and Russian. “Russian searchers do prefer to search in Cyrillic,” says Greig, “but they often write the phrase phonetically based on English phrases. An example would be the term ‘business travel’. We’ve found that many Russians search for this term in Cyrillic while using the English phonemes.”

The YandeX Factor

While most people assume that Google has conquered the world, a native Russian search engine dominates in Russia. Yandex remains the top search portal in Russia, having handled nearly half of all Russian searches in February 2008.

A profile of Yandex by BusinessWeek detailed the reasons for the Moscow-based company’s stronghold in Russia over Google, Rambler Media and Mail.ru. Its primary advantage, reported the magazine, stems from its ability to cater to its users in the local language.

Yandex is able to index and search documents in the major Cyrillic languages: Russian, Ukrainian, and Belarusian. From 1997 to 2007, the size of the Russian language portion of the Internet grew from a mere four gigabytes to about 28,000 gigabytes, making the job of indexing these prolific languages much bigger than it used to be.

The search engine recently launched its geo-targeting model, allowing advertisers to not only target countries and cities, but also to target within cities. Yandex is continually developing its search engine marketing offering and products, which means better choices for companies and marketers alike.

Having started its life as a blog search engine, Yandex still gives preferences to blogs over standard websites. Greig therefore suggests that, “companies wishing to target Russia may want to consider setting up a locally hosted blog and/or a stand alone website.”

As the pay-per-click costs on Yandex tend to be much higher than on other engines, search engine optimisation offers a better chance of return on investment over the long term.

Yandex is so strong that comScore recently named it the number two search outfit in Europe.

So for those marketers out there not yet zeroing in on the Russian e-market, now is the time. And best to do it with their cultural preferences in mind – because the Russian bear bends to no marketer.

About Oban Multilingual

Oban Multilingual is an expert in multilingual SEO and international SEM. With offices in over 26 countries worldwide, the company is unique in being able to offer expert localised search strategies for a number of multinational companies. For more information visit: http://www.obanmultilingual.com/

Mid Market Digital Asset Management Market Disappearing

The Digital Asset Management (DAM) and Media Asset Management (MAM) marketplace has split into a low end and high end, with mid-market solutions lacking, according to recent research conducted by CMS Watch, a vendor-independent analyst firm. Small team/workgroup-style DAM tools can be purchased for US$2,000-5,000, while the enterprise-class DAM & MAM tools are rarely purchasable for less than US$150,000-$200,000.

“There’s really not much left in between,” notes CMS Watch Principal DAM Analyst, Theresa Regli. “This situation is a serious problem for buyers who need more from their DAM system than a simple digital archive, but don’t have six-figure budgets.”

These conclusions stem from research conducted for The Digital & Media Asset Management Report 2009, released today by CMS Watch.

“In these tough economic times, enterprises are looking to buy only the features they really need, at a predictable price point,” adds Kas Thomas, co-author of the report. “Because the costs involved in a full-featured, licensed solution may be prohibitive, some buyers are turning to fixed-price, hosted DAM, or stretching their workgroup-level solution — perhaps from the likes of Adobe, Apple, or Microsoft — beyond its capabilities.”

Several vendors that have historically offered pricier, licensed-only solutions — such as North Plains and Open Text’s Artesia — added hosted offerings during 2008, either via a new offering or acquisition.

“In general, buyers are also being more cautious about getting nickled-and-dimed by vendors who encourage them to pay for modules they don’t need,” added Regli. “We often find that buyers end up spending 20-30% more than they’re initially quoted, because of additional, separately-priced modules. As we detail in our research, additional modules can cost more than the base software, and the cost quickly creeps upwards.”

In addition to identifying 12 DAM trends for 2009, the new report evaluates 12 vendors head-to-head in the SMB edition, and 18 in the Enterprise Edition.

The report is available online at: http://www.cmswatch.com/DAM/Report/

Best Web Analytics Tips from our Holiday Contest AND The Winners

We received dozens of entries to our Web Analytics World Holiday Contest and would like to congratulate our winners: Nicole Rawski (Geary Interactive) and Rob Sullivan (NASN Licensing).
Below I have posted some of my favorite web analytics tips/best practices that I received during the contest.
==================================================================
Post several incoming links on various website, social bookmarking, blogs, forums. Q&A sites etc each week. Make sure they are not spam and always adding value to the site. Use Google Analytics to see which one do and do not generates traffic. Do more of the processes that works.

Mukul Verma
President, Global Unlock

==================================================================

Decide what you want to accomplish and your business goals before looking at your analytics. Once you have a business goal in mind you aren’t just looking at a bunch of numbers, but attempting to pull relevant value from the numbers. Web Analytics into actual business valuable intelligence is one of the hardest things to do, but once you have mastered it you will bring much more value to your company.

Kyle James
Marketing Consultant, Hubspot
==================================================================
If you use Google analytics (but I’m sure this will work with most any analytics package) you can create multiple profiles to group sites. For example, we have hundreds of websites geared towards local shopping in Canada and the USA, so we have analytics on all these individually. But I wanted to be able to measure performance country wide, so I created another Google analytics account for each country – one for US and one for Canada – I then inserted the Google analytics codes for Canada on all pages on all Canadian sites, and the US code on all pages for all US sites.
When you look at the source of my pages, you’ll see 2 Google analytics UA codes. This is why – so I can not only get city specific performance, but also country wide. I can then segment this data how I like.
Rob Sullivan
Sr. Strategist, NASN Licensing
==================================================================
We are using Omniture for our client to prepare weekly and monthly reports. For that we have to extract data from multiple reporting suites and then combine into one report which usually takes lot of time. To save time we prepared Dashboards which get delivered every week to our mailbox. We put that dashboard on one sheet of excel file. All the referencing from there is done to Dashboard ( Referencing we have to do once). As a result we are able to cut 70% time on creating reports.
Gunjan Aggarwal
==================================================================
To really gain insights about the visitors on your web site, be sure to not only segment new and returning visitors, but where the visitors are entering and what source brought them there. Are the entry pages effective? Look at the bounce rates for the top five entry pages, then see what keywords are being used to drive visitors to those pages (if you don’t have any other campaigns driving traffic to them, otherwise analyze those campaigns). Do the keywords make sense or is time to review your SEO strategy. First impression and contact is key to keeping a visitor on your web site to perform the desired action you want them to perform.
Nicole Rawski,
Digital Media, Geary Interactive
==================================================================
Determine visitors location based on IP or Geo targeted ad campaign (such as Google Adwords Geo Filtering) and then present testimonials from the same region. The concept is that people connect with similar people; in our scenario the similarity is geographic location. Someone from New York immediately relates to other New Yorkers. The concept can be applied to any location.
Real World Example: Insurance site identifies visitor from being from New York and shows testimonials from New Yorkers with their name & location.
Analysis: Compare call to action response data between New York visitors who saw a geo targeted testimonial versus New York visitors who saw a non geo targeted testimonial (such as a testimonial from someone in California or Florida).
Mark Simon
SEO Specialist, Miva Merchant

Book/Product Review Services

Do you have a book/product/service in the online space that requires a thorough review OR requires help getting launched? Then our product review service is right for you. We have thousands of visitors, subscribers, followers and Facebook group members ready to hear more.

Additionally, if you’re looking for some feedback on your website or would like our thoughts on how to drive more traffic to your website – we can help you there as well.

We can customize a solution that works best for you, but below are some of the items that we can potentially offer:
  • 200 – 500 Word Write up
  • Insertion of Screenshots or informational Video
  • Insertion of links back to your website’s product/service pages
  • Interview with one of your team members (including write-up or podcast)
  • Conference Call with me providing feedback on your product
  • Advertising space on our blog
  • SEO/PPC/Blogging/Analytics Best Practices and Tips

Our team has numerous years of experience in the analysis of online apps, services, websites, books & software. Below is a sample of some of the past reviews we have completed:

Prices starting at $150 USD. To request a review contact: info@jump-digital.com

This Weeks Must Reads in Search Marketing

2009 is upon us and even with numerous bloggers still on holidays (or writing less frequently), there are still some great content worth checking out. Below are this week’s must reads in search marketing:

Search Marketing

Web Analytics