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How To ‘Excel’ At Search Marketing


I love Excel. There you go, I’ve said it. It’s not even a love/hate type thing – I genuinely find that my life is a better place because of this wonderful, agile, willing gem of a piece of software.

Excel Mug

Gushing, maybe, but in the 7 years I’ve worked in search engine marketing (SEM), I have almost certainly used Excel every day for one purpose or another.  So what I really wanted to do in over the course of a couple of posts was share some of the key formulas that are most useful in this line of work and then expand these into examples of how I would use them on a daily basis to analyse and optimise campaigns.  

 

Formulas With Specific Benefits For SEM

LEN(text)

What does it do?


Counts the number of characters used in a given piece of text

Why is this useful for SEM?

Whether writing advert copy for PPC or meta descriptions/titles etc for SEO getting a visual aid within Excel can really help you make the most of these characters available in these situations (especially combined with conditional formatting):AdWords Using Len Formula

VLOOKUP()

What does it do?

Uses a given text or numeric input to reference related information, grabbing it out of a table or list.

Why is this useful for SEM?

There are endless instances when you will be given data from two sources which need matched up. As an example, it could be your web analytics tool data and customer details from your offline sales team. This is probably the formula that’s given me the most satisfaction, and is probably one of the most useful single formulas in the toolbox:

2 Semi-Useful Data Sets:

Using VLOOKUP

One Even More Useful Data Set:

Tables without vlookup

SUMIF(), SUMIFS()

What does it do?

Allows you to specify conditions on which to add data from a specific range or array of data. For example, turning it spoken word logic you could have:

Sum values from the specified column IF they match criteria 1 AND they match criteria 2”

Why is this useful for SEM?

With so many sources, mediums and keywords we will often find ourselves with raw data sets which are no use to man nor beast and are left thinking “If only there was a quick way to tidy this up into some meaningful order”. There are often many ways to tidy up data, such as creatimg subtotals, but I find SUMIFS to be the quickest and most flexible way:

Example of using the SUMIFS function

The Real Magic

Now, all these formulas are well and good, but the real power comes in learning to combine them in the right way, at the right time, to get actionable insights.  I’ll go into this further with some walkthroughs of sheets which I regularly use for SEM analysis, but here’s a quick example which illustrates what I mean:

My ‘Keyword Category Potential’ Analysis Sheet:

For this report, we take data from our Google Analytics account, regarding current traffic levels and a success metrics, such as the ecommerce conversion rate, and match it against traffic estimate data pulled from the Google Keyword Tool.

The key requirement of actionable data is that there is significant context created by the chosen metrics. This is achieved by combining the click and traffic estimate data to get a rough ‘share’ of potential traffic. Pulling this into the table below is done on the fly by typing a keyword into the ‘Category’ column, and relying on the SUMIFS in to pull the relevant pieces of information from other sheets which use VLOOKUPs (amongst other formulas) to tidy up raw output from the tools used:Example Table

The final piece of the puzzle is to make it even easier to get the actions to take away from the analysis. I like to do this by populating a 2-axis scatter chart. A quick glance at the below tells me that there are a few keyword areas that fit the bill of having both a high potential to get more traffic, and a higher than average conversion rate:

Chart showing category metrics across 2-axis

Quickly and easily we can take from this that there are 3 categories of good converting keywords which have potential to drive more traffic

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Note: all data sets have been arbitrarily created for the purpose of the post, so no client information is included whatsoever

Passwords, authorised accounts and back ups – keeping safe

Given the time of year we’re wrapping up warm in the UK, enjoying(?) Christmas shopping and looking forward to a few days off work. You may also have been wondering about some of the less positive things associated with this time of year; burst pipes at home or in unattended offices and security when shopping online.

Passwords – the basics

The past couple of years have seen high profile stories relating to databases being hacked and personal details including passwords being compromised. In the autumn the Good to Know campaign started appearing in print and online adverts. This collaboration between Google and the UK Citizen’s Advice Bureau provides a set of resources for those wanting to learn more about internet security and how to stay safe on-line. Best practice for passwords include:

  • Avoid the obvious passwords, like Password or 123456, the majority of us are guilty at some point of using what can  be termed risky passwords, that is proper words with little or no numbers or special characters
  • Make sure your password is at the very least 8 characters long – ideally it should be 10
  • Use a mixture of upper/lower case letters, numbers and special characters, this makes it much harder to work out your password and it opens up millions and millions of possible variations.
  • Don’t use the same password across your important accounts like your blog, google, social media sites or affiliate accounts. I fell foul of this one years ago when my password was gained from a less secure account and then used in my paypal account. It’s that simple, once your oh-so-hard-to-guess password has been identified then all your accounts where you use it are at risk.

For more information regarding passwords a good place to start is the Google’s “Good to Know” set of resources.

Screenshot of how secure is my password


 

Even more fun is looking at http://howsecureismypassword.net/ and while you may not wish to enter an actual password you use, it gives you an idea of how even simply adding a number and special character can increase the time it may take to crack…try it with sauages, then add a number somewhere in the word, and finally add a special character. Sometimes a good password is a nonesense phrase or statement and then just mix it up with different cases, numbers and characters – just don’t go choosing sprinklecoateddoughnuts if you’re known for having a fondness for them!

Passwords – authorised accounts

The ongoing conflict between convenience and security! Many of us authorise widgets, applications, external services to connect with our key on-line entities e.g. a Facebook widget that Tweets your status updates, a widget that notifies you when you have a new story. What happens when you change your password on your main account, should you have to reauthorise all those add ons? What if your account had been compromised and a couple of new applications had been authorised that would allow the unauthorised person to still access your account and post or tweet as you?

Thanks to Adrian Kingsley-Hughes for flagging this one in relation to twitter but it’s worth taking note and periodically checking out the applications that you’ve authorised to interact with any of your blogs, or social media accounts. 

Burst pipes – Lost Passwords – Back up plans!

So what if the worst happens and your password is compromised, or you’re on holiday over Christmas and spill eggnog over your laptop, wrecking your hard drive? The best way to think about backups is – what would happen/how would I feel if everything got lost? 

  1. Make sure you’ve populated answers and emails in your password recovery settings. If you have populated this information, do you still have access to the recovery email address? Yes I’ve fallen into this trap, not updating my recovery email address when I changed jobs.
     
  2. Back ups for PCs, emails and online applications. We hate doing back ups, they take time that we could really be using somewhere else  Of course if you have a hosted blog then excellent, your provider will look after the back ups…but is that covered in your contract, are they daily or weekly backups? Perhaps you have an IT team who run back ups on the network, but what about those files you’ve not copied across to the network folder? Sometimes it may be best going for a “belt and braces” option and running your own back up on your important content or files. 
There are automatic back up programmes, password managers and many articles which can help you to work this out, but it’s worthwhile at the least looking at what your password security and back up current status is and then deciding if you want or need to take action. As you spotted I’m far from perfect when it comes to passwords, but I’ve learned from my mistakes and the regular back up activities at Web Analytics World gives me a calming feeling of “it’s okay” for a little while every week!

Are these your top 10 biggest website mistakes?

Following on from my last post about building websites to take account of Social Media, I thought, seeing as I spend most of my life reviewing sites that I’d share some of the most common errors I see – these are not in any order and the list is not definitive, but hopefully they may strike a chord!

1) What’s it all about then?

If I see another website where I struggle to understand why on earth it was built in the first place, who it’s for, what it’s supposed to do or what I’m supposed to do on it, then, I will …… have seen an awful lot that fall in to this category. Websites need a purpose!

2) Build it and they will come?!

The key to a successful website is understanding your audience and building a site that offers value to them. Without knowing that, you’re on a hiding to nothing!

3) Accessibility isn’t for me Logo for Positive about Disabled People

There are laws and there are standards – make sure you follow them. Visually impaired and people with other disabilities use the web too you know!

4) Well I know where everything is!

Any usability study will tell you that when people are lost, they leave. Clear, logical navigation and tools to improve (such as breadcrumbs) are key.

5) Looks good in my designer’s office!

It looked great when you saw it on a 25″ widescreen monitor, on a safari browser. Now that you’re looking at it on a 17″ monitor using Internet Explorer 6 – it’s not so great! Ensure that you build for the widest possible audience.

6) They’ll get in touch if they really want to

Image of button saying Talk to UsYou build a site, you attract traffic through Search Engines and other mechanisms and then you leave site visitors to their own devices when it comes to what you want them to do – be clear, be bold. Make specific to the page the visitor is on.

7) Website – done. Now back to the day job.

You have a site which is invisible to the outside world – don’t get me wrong, there are occasions when you don’t want any profile, but most clients build a site to attract business, yet the site has either been built so the Search Engines avoid it like the plague, or there are no links in to it……

8) Build for now, we’ll think about tomorrow, tomorrow!

Think of your site as an apartment block. If you can consider what you’d like the block to look like over a 3-5 year period and then build the site – even if it’s the first storey, then at least you’ve got the architecture to allow you to continue to built. The amount of multi-storey bungalows I see!

9) My developer knows what I want

“I thought the guy knew what he was doing and gave him £1500 and my logo and he built me a site – now I find it has no search engine profile and I can’t update it myself”. True story and oh, so common. Always specify your requirements before starting.

10) We’ll get an enquiry one of these days……Image of magnifying glass over graph

Everyone says that Google Analytics is wonderful – question whether they use it and that’s a different matter. It’s as if by the very fact that Analytics is plugged in that the site will heal itself! Analytics are great, learn how to read them (Google’s Conversion University is great) and make decisions based on the information . Two words of warning – make sure that you filter yourself/ your developer out from the data and make sure that you treat the data with a certain amount of common sense – after all they only tell you what people did – not what they wanted to do!

Blogging is Addictive

I think I have officially got my wife hooked on blogging. Earlier this year she started a blog called Aditi World and now she is always looking for tips and insight in order to grow her daily traffic numbers and subscribers. Every evening you can find us battling for use of the computer so we can update our respective blogs.

She’s a great writer to begin with and with my assistance on the SEM side of things her blog is ranking quite well for a lot of phrases related to restaurants, cities, movie reviews and activities she has written about. She doesn’t quite understand the way search engines index and rank sites therefore she is always curious on why her blog is not on the first page of the results for more generic keywords. Lately she’s been leaving useful comments on other blogs and has been submitting her blog to various blog directories such as My Blog Log and Blog Catalog.

If you have been wanting to start your own blog and want to hit the ground running try implementing the following suggestions (I had my wife do all of these):

- Post to your Blog Often. The fresher your content is the more search engines spiders will visit your blog.
- Don’t spam your Blog posts with the repetitive keywords
- If you want to see Search Engine Rankings consider a niche rather than a generic blog
- Become a part of communities in your niche (other blogs, forums)
- Sign up for a Google Alerts account you can find out when other bloggers post about the same topic. This will be useful in establishing relationships through commenting.
- Sign up for Technorati and also tag your content. Newer blogs should be patient with Technorati because it tends to update newer blogs slower then more authoritative ones.
- Use FeedBurner and offer subscriptions via email.
- Email your blog to your friends and family and have them pass it their contacts
- Have your significant other dedicate a post to you so you can receive more visitors and back links

28 Tips for being a Successful Domainer

What is a Domainer?

A domainer is someone who earns a profit buying and selling domain names. The philosophy is similar to the stock market: buy low and sell high. Here are 28 tips, tools, techniques and financing options to get you started on your way to successful domaining.

The Aviva Directory has compiled very thorough list summarizing 28 tips on how to become successful at buying/selling domains. Their list starts off with some eye popping numbers by Marcus Frind and Yun Ye who were making $10,000 and $100,000 per day respectively.

The tips are divided up into 5 main categories:

- Domain Buying Strategies
- Financing Your Domaining
- Important Practices
- Techniques for Monetizing
- Tools for the Trade

Here is just a taste of the tips you’ll find but you’ll have to visit the Aviva Directory to get the entire list.

- Trademark Typo Domains.
One of the original domainer buying strategies was to hunt for any trademarked names that hadn’t yet been purchased, and failing that, to purchase typos of those domains.

- Trademark Typo Domains.
One of the original domainer buying strategies was to hunt for any trademarked names that hadn’t yet been purchased, and failing that, to purchase typos of those domains.

- Organize and auto-renew.
If you’re holding domains for longer than a year, it’s a very good idea to have them all set to auto-renew.

- Create traffic.
If you own domains that aren’t receiving a lot of type-in traffic, you may want to try to increase their value by getting them indexed into the search engines so that the eventual purchaser will find it easier to get the site to rank for relevant search engine results.

- Park and go.
While running your own PPC or adsense is the more lucrative solution, some domainers who are short on time or technical expertise choose to simply park domains at a service like Sedo.

Source: http://www.avivadirectory.com/domain/

Web Page Load Time

I have been experiencing slow website load times over the last little while so I thought I’d investigate and find out what the causes were.

The first tool I used was: Web Page Analyzer which has the ability to analyze all the various components and code blocks of a website. The main areas of importance include:

- Page load time at various Internet connection speeds
- The size and number of objects within the specified page
- Detailed Analysis explaining a list of recommendations.

My blog’s recommendations included compressing images, reducing the total number of images, optimizing JavaScript/CSS, reducing the number of scripts and reducing the overall size of the page.

Secondly I used: OctaGate which quickly showed the load times for every widget, script and feed item on the page. From its analysis I was able to determine that one of my alternate feeds coded in the meta tags was taking 4-5 seconds to load.

Both of these tools should be used frequently to monitor website load times because making your content readily available to your visitors is one of the most important things you can do.