Quantcast

Google launches Think Insights: Resource Hub for Marketers


As well as Google + Pages for Businesses being released last week, Google graduated Think Insights out of beta. Described as an “information and resource hub for marketers”, this hub is packed full of real-time data, industry research, case studies, tools and puts itself forward as a one-stop shop for marketers. 

Screenshot of Google's Think Insights Page


The site is split into 5 key areas: 

  1. Latest Insights 
    The first section features content on the popular topics of the day, just now you can learn about the five stages of travel from dreaming to sharing post travel. Included are key stats and listed underneath you can see related studies, articles, videos, tools and infographics.   
     
  2. Research Library
    This multi-media library is split into four areas; industry, media platform, audience and, marketing objective with each area further organised into sub categories. The research is from Google, their partners and thought leaders, so when I select “Social” as the media platform I can see a study from Google, a video from Chris Mann of 1-800 Flowers. The items are ordered into related studies, articles, videos and infographics and at the top I am able to filter the items on type, geographical region or year.
    Screenshot of filters in the Research Library
  3. Planning Tools
    If you are short on time, Google recommends you go to this page and try out the real-time insights finder; an interactive tool allowing you to identify search trends and on-line activity. Split across five questions you can look at what people are searching for, how they are searching, where they are clicking, what they are saying on and watching. The other tools on this page are mobile, search tools and benchmark tools where you can compare your campaign’s performance against others in the same industry, region or even by creative size.  
     
  4. Facts & Stats
    Split across industry, media platform, audience and marketing objective this area provides stats and charts for marketers to use in presentations and business cases. For example, did you know that every minute more than 500 tweets contain YouTube Links? The stats are sourced from other sources as well as Google.
     
  5. Thinking Ahead
    This area will share emerging digital trends that Google are keeping their eye on. Just now there’s only one article featured, but as with the other areas, you will have access to related studies, articles, and videos. 

Think Insights has gained enhancements following the initial user feedback, but Google are keen to continue the conversation and encourage us to join their Google + page and stay up to date with industry highlights, digital best practices and forecasts for the future.

We’ve embedded the Real-time Insights Finder below, why not give it a go? 

July News Round up for Google

July’s been a busy month for Google so we’ve rounded up some of the main stories that caught our eye:

The Bank of Google
Google reported impressive Q2 2011 results with revenues up 32% from Q2 2010, search and ads products is the core driver for the company’s revenue (over 96% of their revenue comes from advertising). Reuters reported that Google is starting to test a Google adwords credit card with select US customers. The card which is reported to have no annual fee and a competitive interest rate will allow small and medium-sized businesses to buy search advertising on Google.

Watch your CPC
Boost, (a simplified version of adwords) has also been renamed as Adwords Express, Barry Schwartz has spotted a help thread suggesting that the new advertisers gained by this name change campaign may have a negative effect on your CPC.

Google Places reducing reviews countGoogle Places
Matt McGee reported on Google’s updated place pages. Sites with local business reviews e.g. TripAdvisor had complained that Google had taken their content (reviews) and used it on Google’s own places pages. Google has now removed these reviews resulting in some businesses seeing a decline in their review numbers.

This move doesn’t seem to resolve the overall complaint as Google still appears to place their places pages above those of competitors in search engine results. Although the change makes it harder for researchers checking out citation sources, this article from Rand Fishkin describes the alternate ways for SEO-ers to research local citations.

Google Offers extended
Groupon may not be worrying too much yet but Offers are now available in New York City, Oakland and San Francisco with additional cities about to be added: Austin, Boston, Denver, Seattle and Washington, D.C.

The need for speed
Earlier this summer Google added site speed reporting to Google Analytics. Continuing this focus on speed, a limited number of Webmasters are now being offered Google’s new Page Speed Service for free and it looks as if price deals will be available for a bigger audience after this initial “pilot”. The webmasters will have to sign up and point their site’s DNS entry to Google and the service will fetch the content from servers and then serve it onto viewers. Thom Craver suggests that Google is wanting to become your web content hosting provider, what do you think?

…okay so that’s some of the other stories, now on with those relating to Google Plus!

+1 Button Changes, Google+ Help Center
Want to keep up to date with the latest changes to the +1 button? Enroll in the Google+ Platform Preview and you will be able to test updates before they get launched, the first set of changes feature hover and confirmation bubbles. Also updated is the load speed as Google has began to deploy changes that will make the wee sociable button render up to three times faster. Even better is that webmasters need take no action to gain this update, if you want it faster head over to Google to get the asynchronous code version.

Wanting more help? Frank Reed has spotted that if you click on the gear icon when you are in Google + you’ll see a new Help Center and Mashable reports that in response to user feedback Google has set up a section specifically for Google + feature updates.

Circles benefit SERPs, automated circles and bought +1′s
When you’re logged into Google, content from people you’ve circled ranks higher, Danny Sullivan shows this with his connection to Ford. With +1 annotations being shown in search to signed out users as well, it was only a matter of time before +1 clicks were up for sale and Frank Watson describes the pitch from the website offering this “service”.  Meanwhile Sarah Perez reported on a bot which adds people to circles and Google’s response to such automation which could be put to good use by spammers.

Ford Google+

Real Names and Brand Names
The  reaction to Google+ insisting on real names thunders on and even the UK BBC website ran a feature on the issue raising some valid points for the discussion; including those individuals living in countries where expressing political opinions could have implications on their personal safety. Matthew Ingram looks at both Google and Facebook in his article on the question of identity v. anonymity.


Google+ appears to be allowing some brands to retain their online profile, Ford has been spotted as having a “Test Account” banner. Have you spotted any others? Google+ has said that brands will be allowed on later this year, but Facebook appears to be taking advantage of this by promoting https://www.facebook.com/business it isn’t a new service, but a gathering of existing guides and support materials for businesses wanting to get online with Facebook.

Google+ one month in
With the first month under its wing, Google+ has grown impressively to over 10 million users by the 15th July and was reported as exceeding 20 million towards the end of this month. We’ve included reviews from Mashable’s Ben Par and Search Engine Land Contributor Greg Finn on this month’s activity. Although there has been bugs and controversy including the privacy settings, anonymity vs real names & brands being blocked, we think the new social network’s performance over this month should be recognised as impressive, but this isn’t a short distance race so we won’t be closing our Facebook or Twitter accounts!

Google+ oversharing issues – a video walk through

While watching the Facebook Announcement on Video chat I was also messing around with Google plus, reorganising my existing circles and looking forward to reorganising all my remaining contacts. Mark Zuckerberg talked about sharing and the growth that is being seen in sharing activity, did you know that there are over 4 billion things shared every day?

It got me thinking that I should perhaps stop having fun “circling” my friends and take a look at the privacy and sharing settings on Google+. If you’ve just set up your Google+ account this quick walk through should be of use, especially if you’ve been focusing on the more exciting functionality of circles and huddles.

Although Google are advising that a Google+ experience for business will be coming in this year, there may be times when showing you as an individual is appropriate and if you want to use Google+ as an individual, now is the time to become more familiar with the privacy settings as Google has confirmed this week that private profiles will be deleted at the end of July.

If you have concerns about oversharing this short video will show you the options that are available for both your profile, the things you share and for those ever popular circles.

Google Real time search update

Google Real Time Results
Google has been providing real time search results for a while now. These can be accessed by selecting the real time navigation option in the left hand bar which appears after performing a Google search. These real time results are also occasionally blended into the main Google search results in the same way they bring in images, video, new results etc. Obviously the exact mechanism which triggers these result being blended is part of Goggles Algorithm but there is an obvious link with popular events & topics that have lots of social media ‘noise’ associated with them.

 

google realtime search results image
google realtime search results

 

What’s changed with real time search results ?
Up until now these real time results have virtually all came from twitter mainly because of the deal struck between the two companies on data sharing. More recently Google made a significant change and is now bringing in real time results from other sources such as Quora, Gowalla, Facebook & several others. This brings a new dimension to real time results and makes this feature of search a bit more interesting for the end user

Real Time Search Results and Online marketing
So why is this important form an online marketing perspective ? . Initially it’s hard to see how this could have a direct influence on search engine optimization, being just a real-time random snapshot in time of tweets, mentions & comments etc.  However when you combine this functionality with Google’s social search which delivers personalized Google results based on your networks (facebook, twitter, LinkedIn etc) the possibilities for targeted online marketing become pretty interesting. As an example, consider promoting your own events using multiple social media channels and using the power of social search to deliver real time results to your own networks through Google.

Social Links in Search Engine Optimization
It’s also becoming clear that social media links are becoming a factor in SEO with facebook links, tweets etc all having some influence on search engine rankings. To what extent this is hard to quantify and while the biggest weapon in SEO is still the high authority back link, the weighting of social links is something that all internet marketing professionals should be monitoring very closely. The multi channel, blended approach to marketing on the internet is become increasingly important

SES New York 2010 – Interview of Matthew Brown, NY Times

On Day 2 of Search Engine Strategies in New York, you’ll find some great insight on news search optimization from Matthew Brown – Director of Search Strategy, New York Times. I had a chance to catch up with Matthew last week where we chatted about in-house SEO and news search:

[Manoj]: What are some of the biggest challenges you’ve faced in ‘In-House SEO’ and how have you overcome them?

[Matthew Brown]: The two biggest In-House hurdles we’ve seen are legacy architecture and the sheer number of content creation processes that can exist at an organization. The first can be extremely difficult to overcome, as there are often a number of business reasons why you can’t move off a particular content management system or magically change the URL or directory structure to something SEO friendly. Integrating SEO into the content creation process is less technically challenging, but requires a lot of elbow grease. There’s something that’s non-intuitive about SEO to folks that live in a traditional publishing environment.

As for technical challenges, I recommend focusing in on the most SEO-unfriendly parts of the site rather than creating a laundry list. Stick to a shortlist of basics like fixing problematic redirects, eliminating the worst duplicate content culprits, and cleaning up the worst URL structures. You’ll spend less time in prioritization meetings with the tech teams, and everyone can spend the most energy on the truly awful SEO aspects of the site.

Lather, rinse and repeat is our strategy for the editorial trainings. There’s always new folks to train, and even people that have sat through multiple trainings often learn something new. Frequent sessions also allow for you to update teams on what’s new in the SEO world, and to introduce them to new tools. Obviously, the focus in the last few months has been real-time search. It’s nice when it’s an interesting topic like that. We’ll have a hard time selling microformats as sexy.

[Manoj]: With the publishing industry having to shift heavily online, I am sure that measuring the effectiveness of your strategies has become really important. What metrics are important to your team?

[Matthew Brown]: Overall referral traffic is still important, but we’re shifting some of our focus to user engagement metrics. Things like time-on-site and bounce rates. These metrics can highlight problematic navigation, poor relateds, or confusing site structure. I think online publishing is slowly waking up to the ‘less is more’ theory of user engagement on pages. Pages that have more targeted links but less links overall have a tendency to earn better user engagement. The same can be applied to ad units, footer links, and all the usual page real estate suspects. Savvy publishers are truly looking at their article templates as landing pages, very similar to what the e-commerce folks have been doing for years.

[Manoj]: How have you prioritized search strategies for such a large and ‘real-time’ site?

Everyone has to integrate SEO into what they do on the site. It might be 30 seconds of keyword research before publishing a story, or it might be a day of promoting a piece on the social media outlets. The bottom line is that, from a content standpoint, there really is no such thing as a good retroactive SEO project to clean up any mistakes. In most cases, you’ve already lost the link popularity battle when the story had attention. Fixing the keyword focus of the page or putting the link up on Twitter doesn’t really have any point 60 days after publishing the article. The SEO work has to be done in the moment, and that requires everyone to play a role.

[Manoj]: What are some ways content publishers can take advantage of news search?

[Matthew Brown]: While the recent eye tracking study from OneUpWeb shows that many search engine users disregard real-time results, there are still good opportunities for publishers. Google real-time search blends in Google News results with tweets and status updates. So if users are tweeting a link to a breaking news article publishers can end up with multiple listings in the stream, and trusted sources tend to stand out from the clutter. Bing Twitter prominently features the top links shared in tweets and major news sites are often included in those results.

With Google Social Search the key is to become part of your target audiences’ social circles. The emphasis there is largely on individuals not brands, but if users are connected to you via Twitter, Google Buzz or other social outlets some of them will see your content in their social results.

Wall Street Journal Receives 10.4% Visits from Google News

In her latest post, Heather Hopkins of Hitwise, breaks down where the downstream traffic travels for Facebook vs. Google News. Read the summary below and full post here.
  • A larger proportion of Facebook’s News and Media traffic is directed toward Broadcast Media websites compared with Google News.
  • The Wall Street Journal last week received 10.37% of its US visits from Google News compared to only 1.41% from Facebook.
  • The New York Times similarly received more traffic from Google News than from Facebook (5.21% compared to 2.96% of upstream visits).
  • Fox News and CNN by contrast received more traffic from Facebook than Google News.
  • Fox News received 5.50% from Facebook and 1.18% from Google News while CNN received 5.92% from Facebook and 1.77% from Google News

Google News Tips and Best Practices

In case you missed it last week, Maile Ohye (Developer Programs Tech Lead at Google) discussed: ranking factors for Google News, common questions from publishers and best practices when publishing articles.