SES San Jose: Top Takeaways Part 3


In this multi-part series we’re covering the sessions at Search Engine Strategies San Jose (from the ones we attended) which we thought provided the most value. Yesterday we attended a session called In House: Big SEO which included the following speakers: Jeffrey Rohrs, Bill Macaitis, Marshall D. Simmonds, Melanie Mitchell, and Bill Hunt.


The most useful takeaway was presented by Bill Macaitis, VP Online Marketing at Fox Interactive. Bill Macaitis provided a list of 20 ways to push SEO projects past existing in house/client related barriers. Below is Bill’s list and I have also added descriptions as I saw fit.

  • Define the Opportunity: Make sure your strategies are aligned with the goals of the company and the strategies are communicated to the appropriate stakeholders.
  • Evangelize: When SEO succeeds, let your entire team know.
  • Sell all Stakeholders: Get buy-in from stakeholders and educate them on the importance of SEO through metrics that matter to them.
  • Find Allies: Get as many people as you can from your company on board with SEO.
  • Small Wins: Rather than trying to accomplish everything, create small attainable goals.
  • Money Words: Capitalize on the words that affect your bottom line.
  • Education/Training: If your teammates “get” SEO, they will be more likely to buy-into strategies.
  • Weekly Meetings: Keep teammates and clients informed of tasks/accomplishments with weekly meetings.
  • Build Relationships: Internally you can better acknowledge teammates you require to help you succeed with SEO. For your clients, create relationships with more than one “champions” within their organization.
  • Bribes: If you need IT/programmers to help you, take them out to lunch or give them small gifts.
  • Face to Face with Clients: Build trust by meeting your clients face to face on a quarterly basis.
  • Internal Competition: If you have 2 teams working on similar projects what better way to motivate them then to have an internal competition.
  • External Competition: Show how your competitors are performing against you for metrics such as rankings/page views/back links, etc….
  • Show past Successes: Teammates and Clients will appreciate the rewards for all the hard SEO work.
  • Past Failures for Not Implementing: Make everyone aware of the failures as they relate to the bottom line of your company’s goals.
  • Ranking Reports: Many executive level individuals love to see how their site is performing for their favorite keywords; give them what they want.
  • Prioritize Projects: SEO is not the only marketing task therefore it’s important to assign priority to projects.
  • Names on Projects: If individuals are assigned to specific tasks, they will be more likely to finish them.
  • Deadlines: Time lines and deadlines are an absolute must in order for people to understand the importance of completing tasks.
  • Accept No Excuses: Don’t give up and be persistent because YOUR butt is on the line.

SES San Jose: In House: Big PPC

An interesting session I attended at the Search Engine Strategies conference in San Jose was ‘In House: Big PPC.’ This featured several search engine marketing professionals from large corporations. Fox Interactive Media, Intuit, Adobe and a couple of agencies were on the panel.

It was refreshing to learn that even larger, world-wide companies have the same struggles. Although, I thoroughly love my job and my company, there are many unique issues when combing multiple products and brands under one SEM account. It was refreshing to hear that the grass is not really greener on the other side.

For example, when asked about web analytics all three major corporation said they have mixture of various programs for different products and brands. They have product lines that had little or no web analytics. There was also very little combined reporting. They are all wishing, and in some cases working on a combine solution for all of their sites. However, that did not sound like that was happening very soon.

The goal for Fox, Adobe, and Intuit is to combine all search engine marketing efforts of all brands, product lines, and business units. The idea is to not have internal bid wars and messaging conflicts in search marketing efforts. However, one of the struggles was figuring out how to pay for search engine campaigns when all of these business units have their own budgets and accounting codes. There was no clear answer on this topic. They all acknowledge it is a unique, large in-house, problem. Again, that was oddly refreshing to hear that they struggle with that as well.

I also learned from Bill Macaitis, VP of Online Marketing & SEO/SEM at Fox Interactive Media, that he is hiring. He asked several times for contacts and business cards for those who may be interested. I wanted to pass that on to all my search marketing pals.


** Find more articles from John W Ellis at http://www.johnwellis.com/

SES San Jose: Top Takeaways Part 2

Continuing with the theme of providing the most value from Search Engine Strategies San Jose, here’s what I found useful in Day 2. The session was called Personalization, User Data & Search and featured Jonathan Mendez, Richard Zwicky, Dave Davies, Gord Hotchkiss, Sep Kamvar and Tim Mayer.

  • Gord Hotchkiss presented the findings from an eye tracking study in which they tested the introduction of personalized results in Google’s organic SERP. The conclusion was more clickthroughs, time spent and fixations on the results. The takeaway here is the importance of optimizing your results to be included in Google’s personalized results. This includes applying themes to your website, adding competitive comparisons (to keep users on your site longer), adding useful widgets to engage visitors and to promote back links through the viral affect.

    Sep Kamvar of Google confirmed that it is important to keep users on your site as long as possible, furthermore, widgets are an excellent way to engage users. Tim Mayer of Yahoo mentioned that it was important for your site to become experts on a unique subject and to use Delicious and Yahoo answers to help with this.

  • Jonathan Mendez brought up another good point on how companies should offer personalized content on their sites by analyzing all parts of referring URLs (esp search engines) such as: Language, Silo, and keyword. Natural search engine parameters are very easy to decipher using standard server side scripting languages such as PHP or ASP so try serving up dynamic content based on the parameters in the URL.

On another note, if anyone found a Silver Canon A85 Digital Camera at the Google Dance, please let me know, thanks!

SES San Jose: Top Takeaways Part 1

I am going to try and take a different approach on how to report on what’s happening here at Search Engine Strategies San Jose. If you want detailed coverage on all the sessions I would recommend checking out Tamar Weinberg at SERoundTable or the Bruce Clay Blog.

I thought I would simply report on information I found most valuable to readers and on strategies they could apply for their own online campaigns.

This morning I checked out “The Search Landscape” with representatives from Nielsen/Netratings, Comscore, Hitwise and Compete. I did find the session quite basic, however there were some valuable takeaways:
  • Bill Tancer of Hitwise mentioned that in the late 90′s portals such as Excite and Yahoo used to be people’s homepages, in the early 2000′s the homepages changed to search engines and today it’s Social Networking sites such as Facebook and Myspace. This should make everyone aware of the importance of having a presence in Social Networking spaces, whether it’s through groups, advertising, web applications or gaining an understanding of end users.
  • Compete.com’s Jeremy Crane showed that women tend to use Google less than men and tend to use ASK, Yahoo and MSN more often than men. He also said Seniors also tend to spread out their searches across the big 4 search engines. The takeaway here is that it’s in order to gain the best returns it’s important to segment your online campaigns/advertising to your target audience.

All 4 players offer industry leading rating and analytical information services which can potentially allow you to offer a more focused strategy to your audience.

How to Get Started with Eye Tracking

How do customers use my site? What areas of the page are customers focusing on and what content engages their attention? What areas of the page attract the most attention and thus should be utilized for calls-to-action and important messaging? Is our site easy to use?

All the above can be answered with an Eye Tracking Study from Enquiro Research. A “basic package” Eye Tracking Study is very affordable and will quickly allow you to make effective decisions on your online campaign.

Enquiro Research’s Basic Eye Tracking Study package, includes:

  • Diagnosis
  • Study design
  • Panelist recruitment
  • Conducting of the Eye Tracking Study with 60 panelists
  • 2 possible scenarios (e.g. your conversion vs. your competitor’s)
  • Data analysis
  • A written report with specific recommendations
  • Presentation and consultation on results
  • All raw data, posted on a secure website, including aggregate heatmaps, gaze plots and participant session movies burned onto DVD

Optional Add-Ons

  • Exit Survey during the study to capture the subjects’ impressions of your site
  • Enquiro presentation at your company
  • Progressive time-sliced heatmaps

For more information visit: http://www.enquiroresearch.com/ or check Enquiro Research out at Search Engine Strategies San Jose, booth #333.

Is the un-conference the future of the Online Marketing conference?

As I gear up for my speaking engagement at BarCamp Nashville on August 18th, I began to wonder if this concept could be the future of the Online Marketing conference.

BarCamp is promoted as the un-conference. It’s a spin off of Foo Camp, an annual invitation-only un-conference. However, the BarCamp philosophy takes “open-sourcing” to a whole new level.

Like many conferences, BarCamps are organized through the web. But unlike other conferences, that is where the organization stops. There is no model, no format and no standard to follow. They have very little rules, but even those are flexible. Anyone can initiate an event. BarCamps, like BarCamp Nashville, consist of presentations scheduled each day by attendees, mostly on-site, using white boards, napkins, or whatever can be found.

Could the un-conference idea be the future of the Online Marketing conference?

This would eliminate unnecessary vendor presentations. The casual atmosphere, and possibly even alcohol, will encourage a “true” open exchange of ideas. We could all open the doors to our “tricks and techniques”. Everyone could present on any topic. The audience will dictate the demand. If they like the topic they will listen. If not they move on.

I realize tradition in the search engine marketing world is to keep ranking tips secret. But for a fun event, with limited people, why not truly “open-source” all online marketing ideas?

Who wants to present the first Search Engine un-Conference?

** Find more articles from John W Ellis at http://www.johnwellis.com

SES San Jose 2007: The Perfect Conference Schedule

Search Engine Strategies San Jose is less than one month away and the 4 day event contains break-outs/sessions which are jam packed with information goodness. I have looked over the 4 day schedule numerous times so I can understand the difficulty in choosing which sessions to attend. I have taken the liberty of creating the perfect SES San Jose conference schedule (geared towards the “advanced users”).

Get my SES SJ conference schedule via Google Calendar:

Day 1

9:00am-10:30am: The Search Landscape
11:00am-12:30pm: Universal & Blended Vertical Search
2:00pm-3:30pm: Personalization, User Data & Search
4:00pm-5:30pm: Searcher Behavior Research Update

Day 2

10:30am-12:00pm: Ad Testing: Research & Findings
1:30pm-2:45pm: Converting Visitors Into Buyers
3:15pm-4:30pm: Video Search Optimization
4:45pm-6:00pm: Landing Page Testing & Tuning

Day 3

10:30am-12:00pm: Search APIs
1:30pm-2:45pm: In House: Big SEO
3:15pm-4:30pm: SEM Pricing Models
4:45pm-6:00pm: B2B Tactics

Day 4

9:00am-10:15am: SMO: Social Media Optimization
10:45am-12:00pm: Meet The Web Analytics Players
12:30pm-1:45pm: Usability & SEO: Two Wins For The Price Of One

Complete Agenda Coverage:

Agenda Day 1 – Aug 20
Agenda Day 2 – Aug 21
Agenda Day 3 – Aug 22
Agenda Day 4 – Aug 23