Great infographic shared by Penn Olson which shows how the different airlines use Twitter. There are over 180 airlines using Twitter who average 4.1 tweets per day – Delta leads the way with almost 64 tweets a day. Jet Blue joined Twitter on May 2007 and now has 1.7 million followers. On a given day 164 tweets are directed towards United Airlines, which responds with 3.3 tweets a day. Over 50% of the tweets about United are negative.
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