What is it good at?
Multi channel analytics suite for Web Analytics, Mobile and Social Media
How is it used?
Software as a Service solution available but classic Web Trends product is installed on your own servers providing addition levels of control and security. Full analytics capabilities, multi channel analytics capabilities.
What do you get?
Product, training, web content and support, account management, consultancy (chargeable), documentation, forums, launch support, multi language support.
Based on usage
(all the above at July 2012)