Encountering hundreds of Social Media discussions daily about how to increase portal user adoption seems almost banal to me some days. It’s about as common as breathing air for companies that are looking for ways in which they can revive their intranet usage and draw their users back in.
Identifying the Gap – User Adoption Versus SharePoint Acquisition
What’s happened or changed in the last decade or so that has caused users to go astray and made them think that their portals just weren’t the destination for knowledge, resources and assistance that they thought they were? If over 20,000 workers have joined the ranks of SharePoint users, and Microsoft’s market research tells us that 78 percent of Fortune 500 companies are SharePoint users, then where’s the gap? [Read more…]