If you sell SaaS services to business customers online in the UK you must have the following legal documents and information available on your website to comply with English law. Simply publishing SaaS agreement terms online will not cover your legal obligations in the UK.
Below is a summary of the documents and information that you should make available on a UK website when selling SaaS services BTB (business to business).
The terms and conditions under which you will be providing SaaS services to customers should be set out in your SaaS agreement. These should as a minimum include:
- a licence to access the SaaS services only for the term of the agreement;
- retaining ownership in all intellectual property rights in the software and services;
- return of customer data on termination;
- the Customer’s obligations as a data controller under the Data Protection Act 1998.