Online Community Management is our collective name for jobs such as Facebook Specialist; Twitter Specialist; Public Outreach, Blogging Manager. On this page Employers can post a job, or anyone can look for one! – and everyone can take part in our Attitude, Skills and Knowledge Survey (no registration required, instant results – help us define this market!)
Online Community Management Jobs
What are online community management jobs? The internet is fundamentally global, so how far does a Community Manager’s responsibility stretch?
Describing that community – where and what it is – where and what it needs to be – might be a good place to start. Securing the right employee to manage it obviouly increases the likelihood of success. As part of the process of describing the community the employer should describe the major influences on it e.g. geographical, economic and cultural as well as the technologies and databases that are to be used in its management.
We believe that “community” means lots more than just “database” and that corporate brand/image features large in these roles.
Brand/image ambassadors: They wear the corporation on their sleeve and it’s their job to evangelize it whilst balancing their corporate responsibility with customer advocacy.
Brand/image monitors: Community managers are often responsible for online reputation management with active monitoring of Twitter, Facebook, LinkedIn, review sites, blogs, forums, message boards, etc., They will look for mentions, good and bad, and respond accordingly. Community managers are a company’s “eyes and ears”.
Brand/image communicators: Community managers spend their day managing the communication of your brand to others. It’s their job to get the message out in an exciting and engaging way – which can be a surprisingly difficult task
Other Job titles typically associated with Online Manager Jobs
Social Media Manager Jobs; Facebook Specialist; Twitter Specialist; Public Outreach, Blog Manager Jobs; VOIP specialist; Portfolio Manager; Online Manager; Brand Evangelist
Attributes, Skills and Competencies
Successful recruitment matches a person’s skills, attributes and competencies with the role – many of these jobs didn’t even exist a few years ago …. We thought it would be useful to collect your views and help shape the market. Complete the survey below to get instant results – no registration required !
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